QuickQuid Reviews 

531
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If you have received a email or text by this company contact trading standards and look for legal support. A meeting has taken place about this company operating poorly and failing to follow their ow... See more

Rated 1 out of 5 stars

I wouldn’t recommend this firm! Borrowed twice 500….paid early. Third time after application asked me to ring them(during their so called office hours)and provide bank statement…..-NOT WORTH HASSLE,as... See more

Rated 1 out of 5 stars

This Company Should be banned for offering unaffordable loans to Middle class people . Interest is so high you will be keep borrowing money from other lenders to pay debts . Once you get stuck inside... See more

Rated 1 out of 5 stars

Waiting over 18 months for an irresponsible lending compliant to be resolved. They have been advised by an FOS adjudicator to refund interest and charges, but are not giving in because my loans are ov... See more

Company details

  1. Money & Insurance

Information provided by various external sources

UK Online Payday Loans up to £1500 funded as quickly as same day. All from the privacy of home no waiting in queues, nothing to fax.


Contact info

1.1

Bad

TrustScore 1 out of 5

531 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(531)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They shouldnt exist

They shouldnt exist, they prey on the vulnerable, and when these people cant repay they harass are rude on the phone have no understanding of peoples feeling and are totally unethical.

29 October 2019
Unprompted review
Rated 1 out of 5 stars

Phone them everyday

is awaiting moderation.

FOS said I was going to paid out in in six weeks and QQ
denied all knowledge. They tried every trick and I phoned two three times a day. Got paid out three weeks ago. In four separate payments and the final one last week

Reply

25 October 2019
Unprompted review
Rated 1 out of 5 stars

Still got MY money!

Well what can I say, i has now been 42 days since I have accepted the offer after being told about receiving a refund, I responded with my bank details on day 1 and now on day 42! We have now 14 days I’ve the “28 days” I have been calling every day to be told 4 time they are waiting for confirmation on my bank details (which were supplied on day 1) shocking customer service! Very disappointed they are have not provided me with MY money, now I’m wanting Interest from MY money! They do not know how to manage complaints and after referring this to the manager of the complaints team and the FOS everytime I have called still no response.

I have reached out to the newspapers!

Will be referring this back to the Financial ombudsman, and i will still be calling everyday until I have my money back! Plus extra!

QQ supplies me with a loan knowing I could not afford the repayments and was taking out loan after loan to pay it off and to keep living for the money. They are a bunch of rouges!

My advise to everyone, phone everyday! Ask for the Interest on your money they are keeping from you and go back to the FOS. We will beat this!

18 October 2019
Unprompted review
Rated 1 out of 5 stars

Underhand practices

Not worth of even a one star ......
My settlement was due on 4 Oct 19 so I called on 4 th and was told they are one week behind even though they didn’t ask any details from me so how on Earth do they know where my claim is !
Called again on 4th October told they are running two weeks behind yet 30 mins earlier they were only a week behind .....

Called 17 October to check on claim which is now due on 18 October told they can’t help me on this number and need to call customer support .... Now I use that term very loosely as these are the worst support team I HAVE EVER SPOKEN TOO ! They are absolutely useless and cannot tell you anything which is very odd that they are supposed to be there to help you !
Called back on the original number this time to speak to a parrot who’s only vocabulary consisted of “ call the 0800 number “ this was his response to EVERY question I asked ! In the end I hung up on him as by the 12th call the 0800 number quote I was at my wits end !

What on Earth is going on this has got to be against the law to agree a settlement ask for your bank details and then deliberately delay payment. They are regulated by the FCA and surely this is against their practices.

I cannot believe that not one person can give me an update on my settlement.

I have now referred this back to the adjudicator at FOS who worked on my claim to investigate .

17 October 2019
Unprompted review
Rated 1 out of 5 stars

Still waiting for my settlement I…

Still waiting for my settlement I agreed with them for just over £2000. The 28 days are up tomorrow now after reading the comments I doubt they are going to pay up, Its been over 18 months since I first contacted them

15 October 2019
Unprompted review
Rated 1 out of 5 stars

patiently waiting for my £2000 redress

patiently waiting for my £2000 redress, I was just giving them the benefit of the doubt as it is now 3 days late but coming on here and reading everyone’s reviews I am not confident I will receive any time soon :( I have emailed my adjudicator but by the sounds of it they don’t have much luck either.
Speedy at paying you money out when it benefits then :(
Awful company.

15 October 2019
Unprompted review
Rated 1 out of 5 stars

Customer Reference: 20924831

Customer Reference: 20924831

I had an offer of a refund on the 9th October 2019 for the amount of £946.93 which I immediately accepted and provided the bank details as requested. I was then advised this will take up to 28 days to receive payment.

After reading many reviews regarding non-payment of the redress owed I called the complaints team to get reassurance this will be paid to me in a timely manner. However I was quite rudely advised that "I will just have to wait the 28days". I have now been left quite nervous that I will not receive my refund and have no confidence this will be upheld. Really hoe that is not the case as this complaint has been ongoing for a very long time.

15 October 2019
Unprompted review
Rated 1 out of 5 stars

BAD complete disregard for the FOS

Would be 1/2 star
I use to a customer 164227 and made a claim against them took the to the FOS, the adjudicator decided in my favour but they have not replied to the FOS missing 2 deadline if you missed a payment they be on you, do not use

14 October 2019
Unprompted review
Rated 1 out of 5 stars

Customer No: 1005518

Customer No: 1005518
I submitted my complaint to this company in September 2018 (more than a year ago). They are delaying responding to Financial Ombudsman Service (using the excuse that my loans were taken out move than six years ago!). They are very quick to lend you money but when it comes to owing you a refund they are very slow. Please arrange to settle my claim to give me piece of mind as my complaint has gone on too long now. I note the voluminous amount of reviews which are of the same nature as mine. Appalling that they can get away with causing so much distress to people.

11 October 2019
Unprompted review
Rated 1 out of 5 stars

Rubbish company avoid!!

Rubbish company avoid!!! Still not refunded me what was agreed from the FOS over 4 months ago. Palm you off with every excuse possible so they can keep delaying your refund

10 October 2019
Unprompted review
Rated 1 out of 5 stars

Greeders

Apparently, even if you are a good paying customer, this is not enough. How it works?
So, if you take a loan for 400£ for example, for 3 months, you need to pay a total amount of 688£ (the loan+interest). That's all ok.
I took a 400£ loan and after a few week (i think week four) i called them saying that i want to pay my whole credit. They agreed. Obviously i payed less than the total amount,because i payed with 2 months eariler...so everything was ok.
Then, after a few months, when i tried to make another loan, when i logged into their site, bam...i didn't even needed to apply or something...it just appeared in the middle of the screen: your loan is rejected.
I was suprised,because i didn't understood why? I didn't delayed any loan, all my loans i made i payed in advance, i didn't had issues with my bank or anyone else...and so on. Then i realised the reason:
QuickQuid needs poor customers that doesn't have any choice to borrow from somewhere else to pay their loans in FULL. Yes, in full. What means that? It means that if you take several loans from them and you close them before the contract ends (advance payment of the loan), they see you as a bad customer and reject your future loans. They dislike customers that take the loan and end it at half the loan period. They loose money.
Although they didn't lost money (i still payed all my loans +interest), the interest i payed was reduced due to advance payment.
This tactic is used in my country also and i know 100%, because i worked in a company similar with QuickQuid. So the ideea is that if you want to take more loans from QuickQuid, you need to pay them in full...otherwise your future loans will be automatically rejected.

10 October 2019
Unprompted review
Rated 1 out of 5 stars

There should be quarter stars

There should be quarter stars 1 star is far too much for a company like this, yes I suppose that when you need a loan and your bank does not help you there are not many options. Unfortunately there are companies like Quickquid who thrive on the misery of people who need a short term loan not a long term stressful situation. How can you pay £625 as a final 3rd payment for a £500 loan?. And when you applied all bank details were provided but I was charged for the 3 months due to missed payments, also there was and are sufficient funds in my account. I question why companies like these are allowed to operate. They are nothing more than Loan Sharks....Avoid this company at all costs. And even if you are still desperate for another loan try to apply.....the charlatans even have the cheek to tell you that the application has been declined.....absolute disgrace

7 October 2019
Unprompted review
Rated 1 out of 5 stars

Was a customer (329557) and was…

Was a customer (329557) and was promised a refund in response to a FOS adjudication in "28" days which would have been Oct 8th 2019. This was confirmed by them in response to a FOS data request.
They now say they never agreed to this to the FOS and might settle by the 16th. Have escalated their stalling to the Ombudsman and Financial Conduct Authority.
A sham of a company. AVOID AT ALL COST !!!

7 October 2019
Unprompted review
Rated 1 out of 5 stars

Been waiting 2 years 2 months for…

Been waiting 2 years 2 months for refund. Promised within 28 days after accepting settlemeny, this has now passed, no emails, no response from customer service, no sign of money. Amout owed is neary £6000. I. am. furious.

6 October 2019
Unprompted review
Rated 1 out of 5 stars

Appalling customer service - avoid like the plague

Appalling customer service and total disregard for customers.
I am a customer waiting for a redress payment settled via the Financial Ombudsman. I believe they are actively avoiding paying some customers their refunds.
It doesn't matter what you do, call, email, etc this company will ignore you at every opportunity. They are set up to have call handlers that claim to have no knowledge of your refund progress and there is no way to escalate.
There is a complete disregard for the people that they put in a difficult financial situation in the first place due to their irresponsible lending, as by continuing to delay their refunds unnecessarily, just to line their own pockets, they are continuing to contribute to those peoples precarious financial situations.
If you are reading this review site to decide whether to take out a loan with this company - JUST DONT DO IT.
I have never been treated so badly in my life from a company that now owes me money.
If I could give zero stars I would.

4 October 2019
Unprompted review
Rated 1 out of 5 stars

Anyone been paid yet?

Anyone been paid yet? Some reviews recently of people on 20/21 days. On day 22 now and concerned they aren't going to pay out, can't think of any other reason why they would drag it out so long?!?

Still getting the usual BS from the American customer 'service'

30 September 2019
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking customer service

Absolutely shocking customer service. Financial ombudsman gave them 8 weeks to sort my settlement and it is now week 12. They have ignored all contact from myself and the ombudsman. I wish I didnt have to give them 1 star as it is to generous. Garbage company.

30 September 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look