Quinnstheprinters Reviews 262

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I think Quinns are amazing. Elton in particular has been a great ambassador for the Quinns brand - I have been using them for years... however, my recent experiences working with Elton have only m... See more

Rated 1 out of 5 stars

All these 5 star reviews are clearly fake. These sales men are complete con men! They take the order and DO NOT deliver the goods. They will promise you the earth that the goods are coming "next we... See more

Rated 5 out of 5 stars

Quinns under the 'leadership' of Anthony Stratton have turn Quinns around. Previously there were issues of delivery times and customer relations. Anthony with his friendly, professional attitude giv... See more

Rated 5 out of 5 stars

Recently I received a phone call from a gentleman named Elton who was representing Quinnstheprinters. He expressed interest in assisting me with any further printing projects I may require as I... See more

Company details

  1. Commercial Printer

Written by the company

Pride ourselves in being the best trade printers in the UK & Ireland. Focusing on Outstanding Turnaround Times, Excellent Full Colour Printing, High Quality Print Finishing and Industry Competitive Pricing.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

262 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Lack of communication, lack of trust. We will no longer use Quinns Printing. Disappointed in the change of Quinn's standards.

We have been using Quinns Printers for 5+ years. We recently made an order for a time-sensitive deadline. Quinns provided us with a guarantee that the turnaround would be delivered in time for a showcase that we required the printed material for.

We trusted Quinns, who have always delivered on time or within the promised time frame.

The day that the jobs were to be delivered, we received a call from Quinns to meekly explain that the job had not been started in production. We explained our situation and that this was a time-sensitive project. Quinns promised that we could collect the job from our local DPD office on Saturday.

On arrival to DPD's office/depot, we quickly realised the office was closed and without a tracking number for our jobs and with Quinn's offices being closed, we had no way and no one to contact or complain to.

A number of calls were left unanswered until today when we were told that the tracking number was with the invoice and that as far as Quinn's team members had been concerned, their job was done. We are yet to receive our jobs.

Their sudden lack of communication and confidence in their service has made us doubt our trust in ordering with this company again.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Quinn’s for…

I have been dealing with Quinn’s for quite a while now and I have always found them excellent. Their customer service, quality of their work which is always to a very high standard, and their prices, are second to none. I will continue to work with Quinn’s on all jobs well into the future.

Paul
PCL Media

15 July 2022
Unprompted review
Rated 4 out of 5 stars

I've been using Quinns for over 10…

I've been using Quinns for over 10 years now. In all this time they've never done a poor quality job. Quality has always been excellent. A few years ago, they started to slip a little by way of customer service and a times, sorting out problems could be a little difficult. But now, Hayley is a gem. She really shines by being very fast in responding and is extremely helpful when it comes to sorting out problems which may occur from time to time. If she says she will get back to you, she does just that. Problems arn't just left...she sorts them. Quinns need to keep hold of her. Good, prompt customer service is absolutely essential, and Quinns have this in Hayley.

27 May 2022
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi Alan

Thank you for the amazing feedback. We are delighted to hear that the service you have been receiving has been this great. We will surely pass this feedback on to Hayley and look forward to doing more business with you!

Kind Regards,
Robyn

Rated 5 out of 5 stars

I deal with the head of sales Eoghan…

I deal with the head of sales Eoghan Murphy who is excellent at his job and has never let me down, once he says he'll do something.. he always follows true on his word, l look forward to continuing to work with him in the future.

Thanks,
Wayne.

27 May 2022
Unprompted review
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Reply from Quinnstheprinters

Hi Wayne

Thank you for taking the time to leave your review.

We are happy to know that the service you have been receiving has been excellent and will pass on the great feedback to Eoghan.

Kind Regards

Rated 5 out of 5 stars

Thank you Eoghan

Thank you Eoghan, for getting my 24 page booklet, printed, to a very high standard!
Great service, much appreciated

Gavin Buckley

26 May 2022
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi Gavin

Thank you for taking the time to share your positive experience!
We are pleased to know that you are happy with the print quality and service you received and look forward to doing more business with you.

Best Regards

Rated 4 out of 5 stars

Quinns on the mend - great service now

Used Quinns for a good number of years - they've had hiccups along the way in the past - if something went wrong it was very difficult to get it rectified or compensated. Must say the recent quality, service and cost on a bespoke job was so much better - being able to chat / email production is a huge thing. I was rest assured client requests would be met and Quinns were 2 days early with delivery, delighted - thank you very much, a great service to provide.

28 March 2022
Unprompted review
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Reply from Quinnstheprinters

Hi Lynda

Thank you for your business and taking the time to leave your review.
We are delighted to hear that you are pleased with our Quality, prices and service.

We pride ourselves in providing you with only the best and look forward to doing more business with you.

Kind Regards



Rated 5 out of 5 stars

Great service and great quality

Great service and great quality. Highly recommended

17 February 2022
Unprompted review
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Reply from Quinnstheprinters

Hi SwiftSupplies

Thank you for taking the time to share your positive feedback.

We look forward to continuing to provide you with the best Print and service.

Kind Regards
Robyn

Rated 4 out of 5 stars

We have used Quinns for a number of…

We have used Quinns for a number of years now for leaflet and magazine printing. The product is always very good. The price is great (nobody beats them). They often let us down with delivery though so only 4 stars.

14 February 2022
Unprompted review
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Reply from Quinnstheprinters

Good morning Mark,

Many thanks for taking the time and leaving your review. We are very glad to hear about the quality and pricing. On the late deliveries, we can assure you we are working very hard at our internal processes to ensure we hit our shipping dates.

We look forward to continuing to work with yourself and would like to thank you for your business.

Rated 5 out of 5 stars

I have relied on Quinnstheprinters for…

I have relied on Quinnstheprinters for more than 10 years for the production of my graphic materials They have always provided me with an excellent service, delivering quality printing in an excellent time manner, even with tight deadlines. I hilly recommend them.

23 November 2021
Unprompted review
Rated 4 out of 5 stars

Generally good quality and well priced…

Generally good quality and well priced print. Dealt with the company many years. Only criticism would be their speed of response when something is 'out of the ordinary'.

15 November 2021
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi Alan,

Many thanks for your review.

I will pass your message onto the team.

Have an awesome day.

Rated 5 out of 5 stars

Joel and Hayley - Best customer service I have ever experienced A++++

Joel and Hayley - Excellent customer service - A print job went missing and both Joel and Hayley sorted it out for me and got the job reprinted and shipped to me with Clear and regular communication was carried out with me. I have used Quinns The printers many times and I will continue to use them

Quinns better hold on to you both as you are worth your weight in gold :)

7 October 2021
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi Andy,
Thanks for taking the time to leave a review.
We value and appreciate your honest feedback.
We look forward to a good relationship with Quinns.
Kind regards,
Hayley

Rated 5 out of 5 stars

thank you Hayley best customer…

thank you Hayley best customer service.....

9 September 2021
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi John,

Thanks for taking the time to share your experience with Quinns.

I will pass your message onto the team and we look forward to work with you in the future.

Kind regards
Hayley

Rated 5 out of 5 stars

Good service and helpful

Good using quinns for years, never had an issue , always on time and quality products, very helpful staff. A1.

26 August 2021
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi Singh,

Thanks for taking the time to share your experience with Quinns.

I will pass your message onto the team and we look forward to continuing to work with you in the future.

Kind regards
Hayley

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, very competitive pricing and great customer support.

25 August 2021
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi Rodger,
We would like to thank you for your review and for choosing Quinns.
We look forward to bright future relationship.
Kind regards,
Hayley

Rated 5 out of 5 stars

Review of postcard product

The service has been excellent and I'm very pleased with the product. There was a little delay as the email sent asking for acceptance of the proof did not seem to register my acceptance, so I had to phone, but after that the production time and the delivery time were excellent, thank you.

23 August 2021
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi Morelle

Thank you for taking the time and leaving your review.

I will pass your message onto the team and we look forward to continuing to work with you in the future.

Kind regards
Hayley

Rated 5 out of 5 stars

I am extremely satisfied with the…

I am extremely satisfied with the products and services received from Quinns printing. The staff is very customer oriented and a pleasure to do business with. All my orders are delivered error-free in a timely, consistent manner. I appreciate your dedication to the customers.

20 August 2021
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good morning,

Many thanks for taking the time and leaving your review.

I will pass your message onto the team and we look forward to working with you again soon.

Kind regards
Richard

Rated 5 out of 5 stars

We have been using Quinns for years

We have been using Quinns for years, a dependable service at a great price. Cant ask for more than that.

18 August 2021
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi Keith,

Thank you for taking the time and leaving your review.

I will pass your message onto the team and we look forward to continuing to work with you in the future.

Kind regards
Richard

Rated 5 out of 5 stars

Top class service.

We've used Quinnstheprinters for all our promotional materials for some time now. They have yet to let us down or disappoint. Always top class service and prices.

14 August 2021
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good morning,

Thank you for your review.

We look forward to continuing to work with yourselves in the future.

Kind regards
Richard

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