I purchased an Akrapovič exhaust for my Vespa GTS 310 SuperSport from Racing One Lab and I am extremely satisfied with my experience. From the beginning, Max was very helpful, friendly an... See more
Company replied
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See what reviewers are saying
I’ve found Racing One Lab during my last trip to Italy, I was looking for a full exhaust system for my 2022 KTM 1290 Super Adventure R. They took the time to explain me about the options I had with Ar... See more
Max was very helpful and understanding. I ordered a Remus Exhaust, it took a while to arrive at racing one labs and I got a bit worrying, but he assured me it was on it's way. We had quite a lot of e... See more
Excellent service and prompt replies to emails with plenty of helpful information. Great products at fantastic prices. On top of that I was also offered an even better package deal as I purchased two... See more
Company replied
Company details
Written by the company
Ricambi, accessori, parti speciali moto e scooter di tutte le marche
Contact info
Via Paolo Della Valle 93, 80126, Napoli, Italy
- 351.7775103
- racingonelab@gmail.com
- www.racingonelab.com
4.9
Excellent
310 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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DO NOT BUY HERE
DO NOT BUY HERE! Normally I'm not the person to write reviews, but for this company I make an exemption.
I ordered a exhaust but nothing gets shipped (we are now 5 weeks later). I tried multiple times to reach out to via telephone, email and whatsapp but don't get called back or any (helpfull) response.
Baseline: DONT THRUST THIS COMPANY! If it was possible to give less than 1 star I did.
EDIT: I see you replied a worthless story as a reply on my message here. It is not true. After this review you finally replied my messages and said DPD lost the package. Now it is "raw materials". You also said I refund your money. Now 1,5 week later, still no money refunded.
Can not be thrusted. NEVER BUY HERE
27 July 2022
Unprompted review
Reply from Racing One Lab
There was simply an error in sending the reply, it had to be for another customer, we proceeded to refund .. !!
Awful company!!
Awful company!!! They said that my exhaust link pipe was delivered to their store and it would be posted the next day. Never heard from them again despite emailing them on a number of occasions. Had to open a PayPal case to get my money and they did not even respond to them. Absolute disgrace theft is a criminal offence in every country and they should not be able to trade in this way!!
4 July 2022
Unprompted review
Reply from Racing One Lab
We are very sorry for these delays that do not depend on us, we have been living in a disastrous working situation for more than a year because there is no raw material for the production of the products, we work hard every day 7 days a week to satisfy all customers, but at this moment we cannot do more than what we already do every day, the delays do not depend on us
cartridge system ordered and delivered
cartridge system ordered and delivered. works as it should. communication great
16 May 2022
Unprompted review
Reply from Racing One Lab
Grazie mille
Good deal
Very long delivery time. Very bad communication, BUT free shipping to CZ, good price, nice website. I'm very happy, I got the exhaust a few days ago from DPD (BRT). I recommend the e-shop. Good deal.
13 May 2022
Unprompted review
Reply from Racing One Lab
Thanx a lot
Racingonelab was outstanding
Racingonelab was great to deal with. Their pricing was great (Ohlins FGRT forks) and the service was outstanding with questions asked quickly. I would definitely purchase from them again.
3 November 2021
Unprompted review
Reply from Racing One Lab
Thanx a lot
Very happy customer.
Excellent service and prompt replies to emails with plenty of helpful information. Great products at fantastic prices. On top of that I was also offered an even better package deal as I purchased two items. A very easy and pleasant experience. Would defiantly highly recommend to others.
27 October 2021
Unprompted review
Reply from Racing One Lab
thanx a lot
Arrow exhaust system
Excellent and fast responding customer service. Competive pricing.
7 September 2021
Unprompted review
Reply from Racing One Lab
Thanx a lot
Great service & nice prices
Fast and great communication via e-mail and Instagram. Very kind and helpful contact. Fast shipping and good prices for a great product made in Italy. I will definitely buy again at Racing One Lab.
3 August 2021
Unprompted review
Reply from Racing One Lab
Thanx a lot 🙏🙏
Fantastic ☺️ very helpful and friendly
Fantastic ☺️ very helpful and friendly
would recommend to all and will be using again
3 June 2021
Unprompted review
Reply from Racing One Lab
Thanx a lot
I had a great experience buying in this…
I had a great experience buying in this store.
Long story short, I bought it and it took a while to be shipped and delivered to Germany, but all went fine.
Mr. Max replied all my messages promptly, never left me hanging even though I was skeptical about the store. It is small but it is reliable.
I would consider better communication about the shipping method and to check for the status of the order.
Other than that, I would totally do business with this company again.
20 April 2021
Unprompted review
Reply from Racing One Lab
Thanx a lot Filipe 🙏🙏
Superb!!
Superb!!! Max is very friendly and fast. I ordered from him arrow exhaust, sprinter filter and upmap for my panigale. Great prices and very fast!!! Recomended 100%
22 December 2020
Unprompted review
Reply from Racing One Lab
Thanx a lot Petros 🙏🏍
be careful - does not deliver
Ordered over a moth ago - did not received the good despite several promises.
I definetly can not recommend this shop.
10 October 2020
Unprompted review
Reply from Racing One Lab
Dear customer, i'm sorry for this but the arrow and giannelli have had many retards with the consign me. Sorry please
Be carefull!
This is a company that sell and do not deliver.
going on now 2 months with promises and so on.
have frozen my money for exhaust that i could have purchased else where
need any documentation for my case just contact me
trying to get my money back through PayPal
do not recommend anyone to purchase from these company
6 August 2020
Unprompted review
Reply from Racing One Lab
Dear customer, i'm sorry for this but the arrow and giannelli have had many retards with the consign me. Sorry please
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