will was really helpful in sorting the renewal for our landlord property insurance and updating and correcting a couple of minor details on the policy and a good price as well ! thanks for your help P... See more
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See what reviewers are saying
Been with Radius for a while now , always found them easy to deal with. Caroline Walker makes it seamlessly easy to renew 😎
Truly awful company, as a previous review says only interested in one thing taking in your hard earned money and giving nothing in return. Very stroppy staff won’t let You get a word in, the saying... See more
Company replied
The service was impeccable from start to finish. Just the right amount of calls, no pushy sales tactics and the whole process was very easy.
Company details
Written by the company
Fast-growing UK business insurance broker | National specialists in business vehicles & fleets
Contact info
Radius Campus, Emperor Way, CW1 6BD, Crewe, United Kingdom
- info@radiuspaymentsolutions.com
- www.radiusinsurancesolutions.com
4.5
Excellent
193 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All very straightforward
Received letter inviting renewal, plus a phone call. Premium remainded the same as last year and I confirmed I would renew nearer the renewal date. I rang this morning and spoke to Thomas who was polite and helpful. He clearly explained the terms of the renewal and completed the whole process easily. All very straightforward.
7 September 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for taking the time to provide your review this is really appreciated. We are delighted you were so happy with our service and will ensure this feedback is shared with Thomas.
Fantastic service
29 August 2021
Unprompted review
Reply from Radius Insurance Solutions
Many thanks for taking the time to provide your rating and review, this is really appreciated.
Perfect
Switched from my insurance company my insurance was sorted £1000 cheaper.
Explained every bit to me answered all my question pleasantly.
Thank you
27 August 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for your rating and review and we are delighted you were so happy with the service Milestone provided. We will ensure your comments are shared with the team.
Reply from Radius Insurance Solutions
Thank you for providing your rating and review, this is really appreciated.
Great service really helpful and professional
Helpful highly professional service very good 👍
9 August 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for providing your rated, its always pleasing to receive such positive feedback from our valued clients.
Excellent service
2 August 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for providing your rating and review, this is really appreciated.
good work
good help from joseph finding me a price for my insurance, he was fast and explained everything
30 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for providing your review this is really appreciated and we will ensure your comments are shared with Joseph.
Trouble free ,seamless,quick
Trouble free ,seamless,quick, efficient - unlike the insurance world I have been used to all my life
29 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for providing your review this is really appreciated as its always pleasing to receive such positive comments about our service.
Highly recommend Milestone
Bethany could not have been more helpful. She searched around for the cheapest insurance and one that suited our needs. She explained everything in detail and was cheery and very friendly. I highly recommend Milestone.
29 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for taking the time to provide your review. Its always pleasing to receive such positive feedback regarding our colleagues and service. Rest assured this will be shared with Bethany and the team.
Awesome insurance company
Joseph was awesome to speak to and made me feel at easy. I also received 5 star service from start to finish well done milestone
28 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank for for providing your review, this is really appreciated. We are delighted you were so happy with our service and will ensure your comments are shared with Joseph and the team.
Good service
23 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for taking the time to leave your rating and review.
Stress free
I use milestone for the simple reason it's always sorted out without any hassles
12 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for providing your review, this is really appreciated.
Van Insurance
I took out insurance quickly, a good employee was, like the paperwork was done quickly, I traveled for 4 months without any problems, but in the fourth month they took and canceled my insurance because I could not confirm my driving experience as I had at that time Latvian driving license, so the question when they issued me, they did not ask anything, then they were not interested in what experience I had and took the money for the whole year, and now they are not in a hurry to return the rest of the money, bad company, I am very disappointed.
11 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for your review and naturally we are always disappointed to receive such comments, however we are surprised by your comments and feel these are very unfair on Milestone. You policy was arranged precisely according to the information you confirmed and specifically regarding the date you obtained your driving licence. Regrettably when this was validated the dates were inaccurate and indeed despite our best efforts we were unable to correct this matter with you. It was then the insurers decision to cancel the cover due to the discrepancy and we are actively awaiting the return premium from the insurer. Please do not hesitate to contact our office on 0113 2582219 if you do have any more queries in the meantime.
Fast efficient and very helpful
9 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for providing your rating and review, this is really appreciated.
Reply from Radius Insurance Solutions
Thank you for taking the time to provide your 5 star Google review.
Great Campervan insurance
Great service & good quote, very helpful on the phone & easy to speak to an advisor.
7 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for taking the time to provide your review. We are delighted to receive such positive feedback and will ensure this is shared with the team.
Milestone advisor was very helpful and…
Milestone advisor was very helpful and sympathetic. He was speaking very clearly and answer all my queries ..All good....xxx
7 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for taking the time to provide your review, this is really appreciated and we are delighted to read your comments.
Great service
5 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for your review.
Joe was fast and efficient when setting…
Joe was fast and efficient when setting up my private hire insurance just what I was looking for.
Thanks
5 July 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for taking the time to provide your review, this is really appreciated and we will ensure your comments are shared with Joe and the team.
A positive experience
Having a client make a claim against you is horrible, but Julie and Jo have made it a breeze. They are calm, great listeners and so helpful, plus they know it all to guide you through. They have made a horrible day so much easier to get through.
23 June 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for taking the time to provide your review. It's always pleasing to receive such positive feedback and hear that you were so happy with our service. We will ensure your comments are shared with both Julie and Joanne.
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