will was really helpful in sorting the renewal for our landlord property insurance and updating and correcting a couple of minor details on the policy and a good price as well ! thanks for your help P... See more
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Been with Radius for a while now , always found them easy to deal with. Caroline Walker makes it seamlessly easy to renew 😎
Truly awful company, as a previous review says only interested in one thing taking in your hard earned money and giving nothing in return. Very stroppy staff won’t let You get a word in, the saying... See more
Company replied
The service was impeccable from start to finish. Just the right amount of calls, no pushy sales tactics and the whole process was very easy.
Company details
Written by the company
Fast-growing UK business insurance broker | National specialists in business vehicles & fleets
Contact info
Radius Campus, Emperor Way, CW1 6BD, Crewe, United Kingdom
- info@radiuspaymentsolutions.com
- www.radiusinsurancesolutions.com
Replied to 66% of negative reviews
Typically replies within 2 weeks
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got very good quote from martyn who…
got very good quote from martyn who certainly knows his stuff and im happy to be a customer with them

Reply from Radius Insurance Solutions
New insurance for our motorhome
Found this company by accident but pleased I did, Beth provided great service at a great price,a very pleasant young woman, Thanks

Reply from Radius Insurance Solutions
Despite cancelling my policy three…
Despite cancelling my policy three months early they insisted I pay the full years premium, threatening court action if I didn’t. I can’t see how this is even legal !! Be warned

Reply from Radius Insurance Solutions
TAXI DRIVERS BEWARE
I WOULD STRONGLY ADVISE ALL TAXI DRIVERS TO SEEK QUOTES FROM OTHER COMPANYS BEFORE RENEWING INSURANCE WITH THIS COMPANY.I OBTAINED SEVERAL QUOTES FROM TAXI BROKERS ADVERTISING ON THE INTERNET AND WAS TOTALLY SURPRISED BY ALL THEY WERE 700 POUNDS (YES SEVEN HUNDRED POUNDS)
CHEAPER

Reply from Radius Insurance Solutions
Super easy to deal with and super nice…
Super easy to deal with and super nice consultant....Bethany Stewart was very helpful and sorted the insurance rapidly and cost effectively

Reply from Radius Insurance Solutions
What an amazing experience
What an amazing experience, Beth was fantastic in getting a good price along with being really friendly. I recommend them.

Reply from Radius Insurance Solutions
Beth was friendly helpful and professional..
Set up a motor home policy with Beth, who was friendly helpful and professional, amazing competitive price, would not hesitate to recommend to anyone
Thanks Beth
Nigel Morgan

Reply from Radius Insurance Solutions
Set up new motor home insurance through…
Set up new motor home insurance through a comparison site. Milestone were first to respond within minutes and with a competitive premium. Bethany helped check provision against our requirements and patiently waited for additional information needed. Experience was pleasant efficient and friendly. Paperwork sent through promptly and all it needs now is our response.

Reply from Radius Insurance Solutions
Very friendly and clear
Very friendly and clear. Pleasure dealing with Beth.
Good competitive price.

Reply from Radius Insurance Solutions
1st time with Milestone spoke to Beth…
1st time with Milestone spoke to Beth explained all details and answered any questions asset to any company thank you Dave Felton

Reply from Radius Insurance Solutions
Bethany was so helpful and professional…
Bethany was so helpful and professional too. Highly recommend, she explained everything and answered all our questions. Really impressed.

Reply from Radius Insurance Solutions
5 star company
I found these on the net and contacted Bethany Stewart who was so helpful very polite and easy to understand on the phone which is rare these days. The quote was great. I cannot fault them plus i was never charged for putting my own reg on. I would and will recommend them to anyone needing motorhome insurance.

Reply from Radius Insurance Solutions
Bethany was so helpful
Bethany was so helpful, took time to get us a few quotes to choose from, sent information really quickly, followed with phone call and then waited for us to contact her instead of harassing us. Got a really good price with great cover.

Reply from Radius Insurance Solutions
Do not use this insurance company
Do not use this insurance company. We renewed our insurance with this company as quote comparable with others but as we had already had a year stayed with them for the 2nd. Unfortunately due to personal circumstances we have had to sell our motorhome. Our yearly fee was £323 and all they are refunding us after only having the insurance for two months is £165 and have been told that I have to wait 30 days for the refund. Absolutely criminal, avoid this company, not customer friendly.

Reply from Radius Insurance Solutions
Unprofessional
I spoke to someone on the phone and their quote was competitive, and so I asked her to put it in an email to me. She refused, and said she would text it instead. I just recieved a couple of lines. That immediately set alarm bells ringing. If I'm going to spend nearly a thousand pounds with a company I expect the courtesy of a proper written quotation. Not impressed.

Reply from Radius Insurance Solutions
Truly awful company
Truly awful company, as a previous review says only interested in one thing taking in your hard earned money and giving nothing in return.
Very stroppy staff won’t let You get a word in, the saying customer is always right certainly does not apply too these awful people.
Word of warning stay well clear unless you have money too throw away.

Reply from Radius Insurance Solutions
Good cheap quote for my motorhome…
Good cheap quote for my motorhome renewal. Bit strange that the details of the quote aren't emailed to you but Sam went through these again with me on the phone.

Reply from Radius Insurance Solutions
MIlesone are a millstone round your neck! and will drown you!
I have had several recent experiences with Milestone, ALL DREADFUL. They prioritise money and payment way above customer care. Their communications via e mail and telephone are unclear and their terms and conditions regarding payments of any type are really vague, until you try to end your contract with them and are landed with a HUGE bill, previously hidden from your knowledge. They claim to have sent a new business letter, but never do so, so that you cannot cancel at the correct time and get your money back. To recap, they are greedy, money grabbing, non - customer orientated. To anyone trying to get an insurance from this broker, BEWARE, DO NOT, they are sharks and will eat you and your finances quicker than you can blink. What a shame they are continuing to work in it's way when so many people are experiencing hardship. DO NOT USE THEM. I certainly never will and I will ensure taxi drivers, friends and family all avoid too.

Reply from Radius Insurance Solutions
I dealt with the Leeds office
I dealt with the Leeds office. They were very helpful. Last year we had our motorhome insurance through them and when it ran out in the middle of COVID 19 there was no pressure for us to have the insurance.
When we were allowed to use the motorhome they were very friendly and helpful again. the consultant I dealt with was Bethany.

Reply from Radius Insurance Solutions
Glad I found these
Really good, my agent Bethany was brilliant a pleasure to deal with and immediate response with quotation and forwarding the documents onto me

Reply from Radius Insurance Solutions
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