Radley London Reviews 

My order took over two weeks to arrive, and during this time there was absolutely no communication from the company to keep me informed of the progress. I sent them an email after 10 days requesting further information, as I was worried my order would arrive whilst I was away on holiday, and I am still awaiting any kind of response from them. Clearly their customer service is considerably lacking, which is quite appalling considering my order value was almost £300.

Everything went smoothly from delivery of goods to a speedy return on one of the items

Great item well packaged

Will miss you.
Outer Packaging not as good as usually is. Box was ripped and crushed.
Well packed on the inside. Bag not damaged

Sadly Radley are in trouble and having a clearance of their stock. Good priced items ( some seem inflated before the reduction but still offering good value when compared to previous purchases ). Delivery took a lot longer than expected but goods arrived safely ( DPD UK ) and in great condition. Overall a great experience.

Great value and fast delivery

Beautiful ‘horse of the year bag and purse’. It’s Really really lovely, excellent quality and the picture is gorgeous! I am truly delighted 😊🤗

Bag looks superb. Purchased many Radley bags over time and this is another one for my collection. So sorry to see the brand go.

Beautiful bags, purses, wallets, watches and everything. Marvelous and unique logo. Please continue to produce!

Staff always friendly and helpful. Great bags ect just a shame that they will no longer be available. Have had to get a list of items for my granddaughters as they love there radley bags ect that I have bought them over the last few years

Arrived in good time easy to order . Quality product.

fabulous beautiful handbags, delivery was delayed though with no communication from seller as to why until I emailed them

It took 12 days for my sandals to arrive . I don’t think that’s good enough.

I love Radley quality as it is. I worry that the quality may change with future administration and I can confirm that many of my friends who also love Radley have the same concerns.

My wife ordered a bag online using the measurements shown in the Radley listing. The Medium sized bag was bigger than expected and a bit heavy for her wrist condition. Tried to locate the smaller version but had to chat to the online virtual store. Lovely Jo was so helpful and found the bag and arranged for it to be sent. Really helpful and friendly.

The quality of the 2 handbags and wallet I had ordered were still of great quality. However, it was over 10 days before I received my order and the box had already been opened. Thankfully, there was no damage and everything was there. I contacted Radley and DPD. I have yet to even receive a response, other than an automated reply. Customer Service just isn't there anymore with Radley since they've gone in to Administration. It's disappointing.

Radley pockets. I’ve been buying this bag for years. Just received one purchased on sale. Utter waste of money and no wonder they are going out of business. No comparison to quality of bags previously purchased. No zip up internal pocket. Cheap external zip that doesn’t close properly. No proper stitching just painted on edge. Cheap thin leather. Not cheap at £85. So disappointed.

Thank you for my beautiful Dukes Place handbag, and purses. They are lovely I am very pleased with all my Radley purchases

Firstly, a great handbag. Ordering was easy, delivery was efficient and on time.

Always an extremely pleasant experience navigating through the collections.
Fantastic quality.
Prompt delivery