Helen & Polly were absolutely amazing!! Nothing was too much trouble and they both helped me exchange my bag which arrived faulty from the Radley website, Polly and Helen instantly sorted it out and I... See more
Company replied
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Radley is generally out of my price range. However, when I visited the Bridgend shop a few months ago, I purchased a very nice umbrella & matching tote bag as a gift, for an extremely affordable pric... See more
Company replied
I often go to McArthur Glen, and when I do, I always pop in to say hello to the Radley girls even if I am not buying because they are so friendly and we are now on first name terms! I pop in for... See more
Lovely experience, really helpful from Sam. Thank you very much.
Company replied
Company details
- #30 of 45 best companies in Handbags Shop
- #26 of 38 best companies in Bag shop
- #176 of 283 best companies in Fashion accessories shop
- #22 of 29 best companies in Leather Goods Shop
- #3 of 5 best companies in Leather Goods Wholesaler
Written by the company
Head to our Radley Bridgend store in the McArthurGlen Designer Outlet to experience the best in luxury outdoor shopping. With plenty of premium brands to choose from, including our very own Radley store, you can find the perfect designer purses, accessories and handbags in Bridgend. Here at Radley, we believe strongly in creating timeless design and we want women to fall in love with our beautiful collections of handbags, purses and accessories. In store, you can find the perfect accessory to suit any occasion, whether you’re looking for an everyday shoulder bag or one of our classic handbags. What’s more, we ensure that only the finest materials are used for each of our lovingly crafted handbags and accessories. So, if you’re looking for designer leather bags in Bridgend, you should make Radley your first stop.
Our promise
Written by the company
- We are commited to our customers and our teams
- We’re passionate about great customer service, and creating a warm, welcoming atmosphere for colleagues and customers alike. As part of our Retail Excellence program, we ensure our store teams have in place the tools they need to do the best job possible. As well as a culture of learning, development, collaboration and recognition. Creating a great place to shop, and to work.
Price Match Promise
Price matching is available for John Lewis and House and Fraser.
We aim to provide the best value and service to our customers. So, if you find a product at a better price than on Radley.co.uk we have a price match offer in place to help you get the best offer from us. (subject to stock availability)
For more details, please visit https://www.radley.co.uk/help/price-match-promise
For more details, please visit https://www.radley.co.uk/help/price-match-promise
Contact info
Unit 67, McArther Glen Outlet Village, CF32 9SU, Derwen, United Kingdom
- 0165 665 4171
Shop our New Collection.
4.6
Excellent
25 reviews
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Lovely experience
Lovely experience, really helpful from Sam. Thank you very much.
29 September 2025
Unprompted review
Reply from Radley London - Bridgend
Thank you for the lovely review 🩷
Helen & Polly were absolutely amazing!
Helen & Polly were absolutely amazing!! Nothing was too much trouble and they both helped me exchange my bag which arrived faulty from the Radley website, Polly and Helen instantly sorted it out and I got myself a lovely new bag. Thank you to you both, such lovely ladies, 10/10 experience
8 July 2025
Unprompted review
Reply from Radley London - Bridgend
Hello, we are happy to hear that you had such a positive experience.
We appreciate your kind words and are so glad we could quickly resolve the issue and find you a lovely new bag. Thank you for your feedback! 🥰
Reply from Radley London - Bridgend
Thank you for taking the time to leave us a review, it is much appreciated.
We’re over the moon that you love your new Radley purchase.😊
Extremely great service
Extremely great service, left with a great bag.
The lovely sales lady was so friendly and truly helped in my decision making.
9 February 2025
Unprompted review
Reply from Radley London - Bridgend
Your feedback is super important to us, thank you for leaving us a review.
We are so pleased you had a positive experience with us, and we hope to see you again soon! 💕
Friendliest shop in McArthur Glen
I often go to McArthur Glen, and when I do, I always pop in to say hello to the Radley girls even if I am not buying because they are so friendly and we are now on first name terms!
I pop in for the warm welcome and often leave with a new bag because the bags are fantastic and the girls know what I like and will point something out if they think I will like it.
Just a super experience all round, and an extra special thank you to Amy - my Mum in law commented on how beautifully her bag was wrapped, which Amy did for me. Honestly, if every store was like this shopping anywhere would be a real pleasure.
16 December 2024
Unprompted review
The wow !!! Factor
The posting was on time and I was given updates throughout.
But wow!!!!! The quality and design of my handbag . I absolutely love it,stunning. Thankyou .
20 September 2024
Reply from Radley London - Bridgend
Love to hear this, enjoy your new bag 🩷
Reply from Radley London - Bridgend
Thank you for taking your time to leave a review! Enjoy your new Radley!
Great customer service from Polly.
21 July 2024
Unprompted review
Reply from Radley London - Bridgend
Thank you for your review! We are glad you had a pleasant shopping experience 🐾
Reply from Radley London - Bridgend
Thank you for the lovely review, hope you see you soon!
Staff friendly
Staff friendly , helpful and kind. I bought the items on sale price which was really good
28 October 2023
Reply from Radley London - Bridgend
Thank you for your review
Emma was fantastic at the Bridgend…
Emma was fantastic at the Bridgend outlet store from her 1st welcome to shoeing me bags I needed. So much so that i ended up getting a bag and purse to match.
Thank you Bridgend store Sally
12 November 2023
Unprompted review
Reply from Radley London - Bridgend
This is fab to read and our Bridgend team will be thrilled.
Thank you 😊
Brillent customer service by 2 lovely…
Brillent customer service by 2 lovely ladies Amy and Ellie at the bridgend store. I would recommend shopping here.
6 November 2023
Unprompted review
Reply from Radley London - Bridgend
This is a lovely review for our Bridgend team, especially Amy & Ellie!! Thank you 😍
Lovely friendly service
22 September 2023
Reply from Radley London - Bridgend
The Bridgend team will be thrilled to read this, thank you 😍
Alway excellent service in this shop
Alway excellent service in this shop. Beautiful products and friendly staff
2 November 2023
Reply from Radley London - Bridgend
Our Bridgend team will be really pleased to read this😊
Reply from Radley London - Bridgend
What a lovely review, thank you 😊
the friendlyness of staff was good…
the friendlyness of staff was good taking time with each customer helping them with their choices, not pushy.
2 March 2023
Reply from Radley London - Bridgend
A fab review for our Bridgend store, thank you 😍
Reply from Radley London - Bridgend
A lovely review for our Bridgend staff and we are all pleased your daughter was happy with her gift 😍
Tote bag
I have a few Radley items bags iPad case purses, love them, lovely quality.
15 September 2023
Reply from Radley London - Bridgend
This is great to read, have you seen our footwear collection😉
Always friendly and helpful
17 October 2023
Reply from Radley London - Bridgend
Thank you for leaving a lovely review for our Bridgend store 😍
Staff,are always friendly, helpful and really professional. I look forward to going in the shop
Staff,are always friendly
18 August 2023
Reply from Radley London - Bridgend
Our Bridgend store will be so pleased to read this.
Thank you 😊
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