Radley London - GlasgowReviews 

20
TrustScore 4.5 out of 5

4.6

Buchanan Street 220, Unit 43, G1 2FF Glasgow, Scotland, GB


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Rated 5 out of 5 stars

Had a great experience in Radley Glasgow today. Shop assistant was very helpful. Even when we came back again to buy something else. Nothing too much bother. Shop well laid out with a good selection o... See more

Company replied

Rated 4 out of 5 stars

Delivery next day excellent sorry to say the little tag (leather with brass Radley Dog was broken apart from that I am pleased with Bag as ever. Thank you.

Company replied

Rated 5 out of 5 stars

I made 2 purchases, one in the store at Buchanan Galleries in Glasgow, and the other online. The service in store was fabulous. The staff were attentive, willing to help and offer advice. Great experi... See more

Company replied

Rated 4 out of 5 stars

I had a problem with a mark on the bag when it arrived but the store were happy to exchange it for me with no fuss!

Company replied


Company details

  1. #29 of 43 best companies in Handbags Shop
  2. #26 of 40 best companies in Bag shop
  3. #178 of 284 best companies in Fashion accessories shop
  4. #23 of 29 best companies in Leather Goods Shop
  5. #3 of 4 best companies in Leather Goods Wholesaler

Written by the company

When it comes to shopping for luxury leather handbags in Glasgow, there's only one place to be and that's the Radley Glasgow store, located in the iconic Buchanan Galleries. Beautiful, functional and luxurious, investing in a Radley handbag is a decision you won't regret. With a mix of both timeless styles and cutting edge new designs available, when it comes to luxury leather, Radley is the leading brand with an unrivalled heritage. We also have a range of watches and accessories available both in store and online. As one of Scotland's most famous shopping destinations, Buchanan Galleries is by far one of the best places to shop for designer leather bags in Glasgow. Pop down to the Radley Store today to browse all of the latest collections.

Our promise

Written by the company

We are commited to our customers and our teams
We’re passionate about great customer service, and creating a warm, welcoming atmosphere for colleagues and customers alike. As part of our Retail Excellence program, we ensure our store teams have in place the tools they need to do the best job possible. As well as a culture of learning, development, collaboration and recognition. Creating a great place to shop, and to work.

Price Match Promise

Price matching is available for John Lewis and House and Fraser.

We aim to provide the best value and service to our customers. So, if you find a product at a better price than on Radley.co.uk we have a price match offer in place to help you get the best offer from us. (subject to stock availability)

For more details, please visit https://www.radley.co.uk/help/price-match-promise

Contact info

  • Buchanan Street 220, Unit 43, G1 2FF, Glasgow, Scotland, United Kingdom

  • 01412487896
Promotion box for Radley London - Glasgow

Shop our New Collection.

The latest arrivals from our London Design Studio.

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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4.6

All reviews

(20)

1,930 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great staff!

Really helpful and knowledgeable staff. Friendly & welcoming and great quality products.

4 October 2025
Unprompted review
Radley London - Glasgow logo

Reply from Radley London - Glasgow

Thank you for a lovely review 😍

Rated 5 out of 5 stars

Ordering was easy and delivery was…

Ordering was easy and delivery was great few days and my shoes were here.
Fit true to size and very comfortable.

25 September 2025
Radley London - Glasgow logo

Reply from Radley London - Glasgow

We are so glad you love your purchase, and hope to see you again soon!💖
Thank you for reviewing us.

Rated 5 out of 5 stars

Friendly and helpful assistant

Had a great experience in Radley Glasgow today. Shop assistant was very helpful. Even when we came back again to buy something else. Nothing too much bother. Shop well laid out with a good selection of bags and purses. Good sales on aswell. My Mum was in a wheelchair and there was plenty of room to navigate around the shop. Definitely visit again .

8 March 2025
Unprompted review
Radley London - Glasgow logo

Reply from Radley London - Glasgow

We're so happy to hear you had a positive experience in our Glasgow store😀

It's wonderful to know our team was able to provide such helpful service. We are also happy to hear that you believe it was accessible as we would like everyone to be able to view our Radley bags and purses.

We appreciate you taking the time to share your feedback 🐾

Rated 5 out of 5 stars

Perfect Carry on Case

This is such a great piece of luggage. Well made,sturdy and looks great. I already have the medium size and have this carry on creates a lovely set for all my travel needs.

25 February 2025
Radley London - Glasgow logo

Reply from Radley London - Glasgow

Thank you so much for your lovely feedback.

We do hope you enjoy your new luggage piece and enjoy using this on your travels 😊

Rated 5 out of 5 stars

excellent service and beautiful bags purchased at Radley Glasgow!!

Purchase of two beautiful bags from Radley Glasgow - excellent service from manager who remembers me when I visit the store with a smile and chat - so welcoming and recognising customer loyalty.
Christmas picture bag is amazing - so pleased with it and looking forward to using it on outings during this festive season.
Huge thanks to all at Radley Glasgow :)

10 November 2024
Radley London - Glasgow logo

Reply from Radley London - Glasgow

Thank you so much for the lovely review,

We will pass this on to our Glasgow store who will be thrilled to hear this.

We do hope you enjoy your new Radley goodies 🐾

Rated 5 out of 5 stars

Fabulous shopping experience

I made 2 purchases, one in the store at Buchanan Galleries in Glasgow, and the other online. The service in store was fabulous. The staff were attentive, willing to help and offer advice. Great experience. The online order was made as the shop didn't have stock of what I was looking for. The ordering process was straightforward and the delivery had a fast turnaround.

1 September 2024
Radley London - Glasgow logo

Reply from Radley London - Glasgow

Hello, thank you for choosing to shop with us 😊

We are so pleased to hear you had an enjoyable shopping experience both in-store and online! Thank you for sharing this with us, it is highly appreciated.

Enjoy your new Radley's!

Rated 5 out of 5 stars

Lovely products

Lovely products. Shop assistant was attentive, professional, friendly and helpful

12 April 2024
Radley London - Glasgow logo

Reply from Radley London - Glasgow

Your feedback is super important to us. We are so pleased you had a positive experience with us, and we hope to see you again soon!

Rated 5 out of 5 stars

Ordering was so easy

Ordering was so easy. Delivery very quick.n

24 March 2024
Radley London - Glasgow logo

Reply from Radley London - Glasgow

Thanks Jane, we are glad this was an easy shopping experience for you. Enjoy your new Radley goodies!

Rated 4 out of 5 stars

Delivery next day excellent sorry to…

Delivery next day excellent sorry to say the little tag (leather with brass Radley Dog was broken apart from that I am pleased with Bag as ever. Thank you.

10 January 2024
Radley London - Glasgow logo

Reply from Radley London - Glasgow

Thank you for your lovely review 😊
Please contact our customer care team at customercare@radley.co.uk and we will see if we can help with a new dog charm

Rated 4 out of 5 stars

Dream purchase

I had a problem with a mark on the bag when it arrived but the store were happy to exchange it for me with no fuss!

28 November 2023
Radley London - Glasgow logo

Reply from Radley London - Glasgow

We are so pleased this was resolved quickly for you 😍

Rated 5 out of 5 stars

Good

Customer care

5 June 2023
Radley London - Glasgow logo

Reply from Radley London - Glasgow

Thank you for leaving this review 😍

Rated 5 out of 5 stars

Friendly staff

Friendly, helpful staff. Shop always looks beatiful

1 February 2023
Radley London - Glasgow logo

Reply from Radley London - Glasgow

This is lovely to read, our Glasgow team will be pleased to read it, thank you 😍

Rated 5 out of 5 stars

Good service from a great store

Good service from a great store . The assistants were very pleasant and helpful and knew the product range well. A great place to shop !

11 October 2023
Radley London - Glasgow logo

Reply from Radley London - Glasgow

What a fabulous review.
Thank you 😊

Rated 5 out of 5 stars

Great value as bag was in sale

Great value as bag was in sale. Good quality and exactly the colour I'd been looking for. Staff in store were friendly and helpful.

10 June 2023
Radley London - Glasgow logo

Reply from Radley London - Glasgow

Amazing, well done Glasgow team 😊

Rated 5 out of 5 stars

Nice quality

Nice quality of good and lovely models of handbags

1 August 2023
Radley London - Glasgow logo

Reply from Radley London - Glasgow

Thank you for you review, this is lovely to read 😊

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