I needed a service on a Rodon fan for a house sale and Sarah/Shannon were able to rearrange appointments to fit something in within a few days. It was arranged for Phil the engineer to visit he contac... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Radon Protection UK were first class from start to finish. Sarah and Shannon were efficient, effective and very helpful. Lee (sorry, I hope that's your name, apologies if I've got that wrong) was very... See more
Company replied
Radon Protection UK were a huge help throughout our house purchase after we discovered we were in a radon risk area and needed to run a test Whenever we needed advice, they were quick to respond... See more
Company replied
After receiving slightly high Radon readings via the HSA test kit we contacted Sarah and Lee to look at mitigation. Lee visited and was very constructive with his comments and recommendations. We deci... See more
Company replied
Company details
Written by the company
Radon Protection UK specialises in reducing harmful levels of radon gas in buildings. Specialists in Radon Mitigation systems in domestic properties and workplaces.
Contact info
4.9
Excellent
127 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and professional service
Fast and professional service. The ordered tests were posted quickly with clear instructions, and then were reported on promptly once returned. The results report was easy to read and included details of required actions.
It would have been useful to know when the tests had been posted as they were going to the vendor of the property I am purchasing but otherwise the transaction was smooth and the customer service team were very helpful in answering my questions about delivery
25 June 2020
Unprompted review
Reply from Radon Protection UK
Hi Laura
Thank you for reviewing Radon Protection UK. Your feedback is always valuable and if you require any further information in the future, please do not hesitate to ask.
Kind regards
Sarah Clarke
Professional service
From the first contact with Sarah at Radon Protection through until the job was complete, I found Sarah and the company to be totally professional. Sarah was quick to respond to emails and phone calls and kept me up todate, particularly during the current virus situation.
The system was installed today by Leigh who was on time, did a good job and explained all to me.
Very pleased and would recommend this company. Thank you.
11 June 2020
Unprompted review
Reply from Radon Protection UK
Hi Jan
Thank you for your kind words during these challenging and unusual Covid 19 Times. We appreciate your feedback and as a provider of radon test kits and installers of radon mitigation systems, the team at Radon Protection are always grateful for your comments and thank you for the recommendation.
Very Professional
Sarah and the team have been very helpful and professional throughout the process, which included having to delay the installation because of Covid-19 and answering all our questions about where to fit the equipment and taking in to consideration the required social distancing with my family at the house. The team that did the actual installation were also very professional in discussing and agreeing with me the finer details of the installation, which was done to a very high standard.
9 June 2020
Unprompted review
Reply from Radon Protection UK
Dear Giles
We have many years of experience implementing Radon mitigation methods in properties and successfully bringing radon levels down to an acceptable concentration. We appreciate your feedback and if you require anything else in the future, please feel free to contact us.
Fantastic helpful hardworking company
We received fantastic service from Radon Protection UK right from first speaking to them to us having the work carried out. They took the time to thoroughly investigate our radon issue to implement the best remedial works. They were also very understanding when we had to postpone the works due to my son being unwell and were happy to arrange the work when suited us best. I can't recommend them enough, fantastic customer service and great job done!
23 March 2020
Unprompted review
Reply from Radon Protection UK
Kettering / Northamptonshire is a radon affected area and our qualified team have many years of experience implementing remediation methods in properties and successfully bringing radon levels down to an acceptable concentration.
Thank you Katie for your feedback on Radon Protection UK.
Warm Regards
Radon Protection UK
Unit 8, Eckland, Desborough Rd, Market Harborough, LE16 8HB
I highly recommend this company
I highly recommend this company. We received fantastic customer service. After our radon test results came back high I contacted Radon Protection UK for help. There quickly came out to assess our needs and answered all questions we had. As I was due to have a baby they quickly arranged for the work to take place. Everyone we dealt with was so helpful. We’ve just had our new test results back and levels have dropped from over 500 to around 30.
22 March 2020
Unprompted review
Reply from Radon Protection UK
Dear Rebecca, Thank you for your comments. By reviewing us, you are helping us to improve and ensure that we deliver the best possible service and experience for our customers. Congratulations on your new family addition and keep safe and well. Warm regards, Radon Protection UK
Great knowledge and excellent service
Great knowledge and excellent service delivery. Took the time to explain fully before allowing time for us to make a decision, no pressure at all. Onsite work experience was efficient and friendly and cleaned up afterwards. Would not hesitate to recommend to others.
18 February 2020
Unprompted review
Reply from Radon Protection UK
Graeme
Thank you for your feedback. The team at Radon Protection UK brings a wealth of experience in reducing harmful levels of Radon gas using well proven techniques. Thank you for the recommendation.
Best wishes
Kind regards
Lee
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.