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See what reviewers are saying

Rated 5 out of 5 stars

Of course the wick has been a life savior to my aunts rest and safety at night. The team behind the product great and reliable also very professional and courteous, thank you again for your service... See more

Company replied

Rated 5 out of 5 stars

Navigating the medical world and insurance on behalf of my grandmother has been exhausting to say the least. Thank goodness for the team at RA Fischer for making our RA Fischer a little bit easier. Je... See more

Company replied

Rated 1 out of 5 stars

Mine have not been in a timely manner. I understand that Medicare is new with this program and am expressing a great deal of patience with this matter. They have to have a paper for permission to... See more

Company replied

Rated 5 out of 5 stars

I can remember the countless pairs of shoes that were destroyed by my slippery feet and the countless sheets of paper that either folded onto itself and/or ripped due to my sweaty hands. My RA Fischer... See more

Company replied

Company details

  1. Medical Equipment Supplier
  2. Medical Equipment Manufacturer
  3. Physiotherapy equipment supplier

Written by the company

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

185 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Treating excessive sweating

Company makes a quality product that has helped my parents who suffer from excessive sweating. Very importantly, they work with the patients and the patients’ insurance company to make sure patients can get the machine.
Highly recommend RA Fischer!

9 July 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you so much for your kind words and recommendation, Dr Kleinman! We're thrilled to hear that our Fischer has been helpful for your patients. It has been a pleasure working with you and your staff. We truly enjoyed the video demo we did together and look forward to continuing our collaboration to support the hyperhidrosis community!

Rated 5 out of 5 stars

As for my treatments

As for my treatments, they are going wonderfully! One of the best investments I’ve made for myself that is pain free and works incredibly well. My palms and feet have had a substantial decrease in sweating which I’ve never experienced before in my life. An investment I wish I would’ve known of before the age of 29, but better late than never! If anyone is doubting the effectiveness, then they should not. Obviously everyone is different but this is absolutely worth a try and has boosted my self confidence and I no longer have the looming anxiety that would come with any social situation requiring meeting new people/shaking hands/ wearing sandals or heels! I write this months after using the machine and it is still working just as great and my sweating has been at an all time low. Keeping up the treatments and staying consistent with them makes it to where I don’t sweat at all so if you’re able to have that discipline then it’s worth it.

18 March 2024
Unprompted review
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Reply from RA Fischer Co.

Thank you so much for sharing your experience! We're thrilled to hear that our treatment has made such a positive impact on your life and that it's boosted your self-confidence. We're delighted to be part of your journey to dryness!

Rated 5 out of 5 stars

Purewick

Customer service is outstanding very prompt at resolving any problems first call or text message.
It alleviates extra undue stress with trying any new product . We love the purewick. Thank you

11 June 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you for your 5-star review, Jasmin! We're thrilled that our team made your experience stress-free and that you love the PureWick system.

Rated 5 out of 5 stars

Sweat no more!

I am a very sweaty human and have tried all the things over the years - creams, powders, medications - nothing worked and I spent the last 30 years being uncomfortable wearing open toed shoes, shaking hands with people, and even keeping my wardrobe primarily black because it doesn't show sweat. I decided to try Iontophoresis and have been using it for a month now. I cannot even begin to express my joy at how well this works! I use this machine for 20 minutes (10 mins hands, 10 mins feet) 3-4 times a week and the difference in my sweat levels is unreal! I am so grateful this was recommended to me (by a dermatologist) and strongly recommend it!

3 June 2024
Unprompted review
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Reply from RA Fischer Co.

Hello Amanda, thank you so much for sharing your experience with us! We are thrilled to hear about the positive impact The Fischer has had on your life. It's wonderful to know that after years of trying various treatments, you've found a solution that works for you. Thank you again for your kind words and recommendation. We're here to support you!

Rated 5 out of 5 stars

I AM OVER THE MOON

I AM OVER THE MOON! Long story short, my dermatologist referred me over to fischer last year and of course my insurance is one who doesn’t cover iontophoresis, so I decided to hold off. (I had tried a different brand prior so I was very skeptical this would be any different) Flash forward to January this year I decided to give it a try because my hyperhidrosis had gotten much worse and was getting really tough to deal with. I am annoyed of myself for waiting so long!!!! After about 2 weeks of treating my hands were bone DRY! My feet and underarms did take a little longer to reach that point almost 4 weeks, but I am about 3 months into treating and I treat once a week to stay dry right now. I hear I can go even longer but for now ill stick to this schedule! Also, thanks to the reps for answering all my questions even after getting my device and calling in a handful of times. Thank you thank you!!!!

12 April 2024
Unprompted review
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Reply from RA Fischer Co.

Hi Miz, thank you very much for taking the time to share your experience! We're so happy to hear that our team was responsive to your requests. We pride ourselves on our patient care here. Most importantly, we love hearing that our Fischer device works for you! Reach out to your Treatment Specialist if you have any questions about continuing to reduce the frequency of use now that you've reached the maintenance phase.

Rated 5 out of 5 stars

I recently got the PureWick from RA…

I recently got the PureWick from RA Fischer and Dan was super helpful and very kind! I received my package super quick too. I highly recommend RA Fischer to anyone considering getting the PureWick.

12 April 2024
Unprompted review
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Reply from RA Fischer Co.

Hello Spencer, thank you for your review. We'll let Dan know that you gave him a shoutout! Glad to hear you are enjoying your Purewick. Have a great week : )

Rated 2 out of 5 stars

Not for axillary—you will lose money trying

I needed this machine for axillary hyperhidrosis. My dermatologist wouldn’t write my prescription because he said this only works for hands and feet, despite claims to the contrary. I should have listened to him but instead I paid the $40 to get the online doctor to write the RX. Because I have sensitive underarms I wasn’t able to get the strength very high without pain, and I don’t feel like it was safe for the current to pass over my heart (plus it made me queasy.) I tried using the paddles on one side at a time to avoid my heart (armpit to hand) but then the process was taking 45 minutes per night, with very little hope of it actually being effective. To return this $750 machine plus insure it, it cost me $50 out of pocket. So this ended up being a $90 failed experiment (hopefully the refund deposits soon.) Axillary sufferers beware. I should have just taken my dermatologists advice and avoided this machine for my own personal needs. I’m sure it works well for hands and feet.

18 March 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello, I'm sorry to hear about your experience. It sounds like you may not have been using the device correctly, as we don't recommend any treatments more than 20-mins, nor using the electrodes in any other way than one under each arm. If you're sensitive to the treatment, that's OK! You can still achieve results on lower levels, though it may take longer to see 100% dryness. Consistency is really the key when starting with iontophoresis. The pulsed current option is also designed for patients who are sensitive to the treatment. We recommend that patients reach out to their Treatment Specialist to discuss options if they're not seeing results at first, since there are lots of ways to personalize the treatment around what you're experiencing. We've requested more information re: your order so we can follow up to see where the lapse in communication on our end occurred. Our Treatment Specialists will email over setup and plan recommendations and are always available via phone to answer any questions you may have. We hope you find another solution that works better for you!

Rated 5 out of 5 stars

Good experience

Fast, courteous reliable service.

18 March 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello Craig, thank you for your review, hope you have a wonderful rest of your week.

Rated 5 out of 5 stars

Perspective From a Climber

First and foremost, the iontophoresis machine works! For me, it took a little over a week to see diminished sweating on my palms and feet, but now I'm in the maintenance phase and go weeks between treatment sessions! In that time I don't notice any sweating at all where my hands and feet get submerged in the tub. There's still some sweating on the parts that aren't submerged as you would expect.

I had gotten used to life with hyperhidrosis and all the quirks it comes with. I had always found a little work around like having a paper towel under my hand as I write, or wiping my hands before shaking. As a long time climber, having sweaty palms has always gotten in the way. Although sport climbing was my first taste of the sport and my favorite way to climb, I eventually gravitated to bouldering because I could get away with chalking up once before an attempt instead of having an extra battle to fight while on the wall. At the end of the last sport climbing season I decided enough was enough and that I wanyed to try iontophoresis because I wasn't a fan of other treatment options.

I noticed that the first time back in the bouldering gym once I started my maintenance phase, I was chalking up so much less and I could even see the difference on my palms! The chalk itself was still on my hands after many attempts on the wall whereas before there would be NO chalk left on my palms after just one attempt. Sport climbing outside is now significantly improved too because my shoes don't slip on my feet and I can go longer in between chalk-ups which changes the way I approach a climb now.

All this to say I would absolutely recommend The Fischer!

18 March 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello Adam, we love your story! Thank you so much for sharing. Can't imagine a more dangerous scenario to have sweaty hands in than hanging from the edge of a cliff! Email us with pictures from one of your competitions some time, we'll be rooting for you : )

Rated 2 out of 5 stars

Return and Refund process isn’t great

I purchased the device for underarm sweating and I was very optimistic in the beginning of it all. Everyone was responding to questions quickly (trying to get the sale) being very friendly, etc. The device didn’t work for me but that is no fault to them, everyone is different. But when it was time to return it things got complicated. Emails were all of the sudden taking days to get a response to. And when I would get a response it was not very friendly at all. They obviously ask you to ship it back them and that came out to over $25. Affirm then gave me my initial payment back but only partial of my second payment. They said that they have to keep a portion of it themselves. Then I asked about potential reimbursement for the shipping cost but they couldn’t do that either. That is probably policy but if I were you I would just hope this device works because the refund and return process is rocky. I just feel like I lost a good amount of time and money for something that didn’t work.

29 February 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello Skyy, we're sorry to hear that you feel this way. We checked the history of emails for you, and it looks like the longest gap in a response was 48 hours. You emailed on 2/21 asking to return the device. We replied 2/21 asking if you wanted to walk through the treatment plan first. You replied 2/21. We then replied 2/23 with the return instructions per your request. Since helping you obtain the RX originally, it looks like we have over a dozen emails back and forth. Since we ship to patients for free, the return shipping is covered by patients. It's usually $15, but with insurance, etc could have been $25, that's possible. Since we're located in California, that's usually an easy process. Lastly, please contact Affirm directly for your payment refund. We canceled your order and did not collect any payment. We're sorry that ionto didn't work out for you, and we sincerely wish you luck in finding something that does! Please give us a call if you feel that our reply is unfair and you'd like to discuss your experience further.

Rated 5 out of 5 stars

LIFE SAVOR, REAL SOLUTION

This machine is a life savor. Worth every penny. I suffered from sweaty hands and feet since I was 13 and has been my biggest insecurity. I was desperate to find a solution- I was even about to do a surgery. I found this machine and my condition improved significantly. It is the best option. There is NO compensatory sweating, it's invasive, and pretty permanent. The fact that I don't have to put any harsh chemicals or foreign things into my body (Aluminum/Botox- the other options), makes me so pleased. Now if I do have any sweating, it's gone much more quickly and is 10x less intense. I use the machine periodically if I have any spurts, but other than that I'm pretty sweat free. I've recommended this to everyone. This is a REAL solution for hyperhidrosis.

18 March 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello Nicole, thank you very much for your thoughtful review. We appreciate you taking the time to share your experience! Although technically I think you meant to say "non-invasive" : ) Otherwise, we're so happy to hear that you're sweat-free, and we hope you have a wonderful week!

Rated 5 out of 5 stars

Before I discovered the RA Fischer…

Before I discovered the RA Fischer machine, hyperhidrosis controlled much of my life, particularly affecting my palms. This condition was more than a mere inconvenience; it was a barrier that hindered my confidence, especially crucial in my field of sales and during important meetings.

I was always looking for an effective solution, and that's when I came across the RA Fischer machine. Skeptical yet hopeful, I decided to try it, and the results were nothing short of miraculous. Just within the first week of using the machine, I noticed significantly reduced sweating. It felt like a veil had been lifted, a barrier broken.

By the end of the first month, my condition was nearly 100% improved. This transformation was not just physical but deeply emotional and psychological. I could shake hands with clients and colleagues without a second thought, engage more freely in discussions, and present my ideas with newfound confidence. The impact on my professional life was profound and immediate.

What amazed me the most was the simplicity and effectiveness of the technology. It's not often that one finds a solution that delivers on its promises so thoroughly. The RA Fischer machine has not only alleviated my physical symptoms but has also instilled in me a greater sense of self-assurance and poise.

Now, I enter every room, every conversation, and every negotiation with a confidence level I never thought possible. The change is not just in my palms—it's in my entire demeanor, how I carry myself, and how I interact with the world. I am deeply grateful for this technology and its incredible difference in my life.

11 January 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

From all of us at RA Fischer, thank you very much for the time and thought you put into sharing your experience, Ryan. We always tell patients that the physical relief is often secondary to the mental relief, as the systems we put in place often become more stressful over time as we try to manage our sweat. We're so delighted to hear that you're seeing results and feeling better about yourself. What a wonderful way to begin our weekend. We hope you enjoy yours!

Rated 5 out of 5 stars

The treatments make me feel like I…

The treatments make me feel like I don’t have hyperhidrosis at all—truly life-changing. Have been living with hyperhidrosis in my hands and feet my entire life. Hyperhidrosis had affected my life in all aspects--social, educational, and working life. Was stared at like an alien. Would try to minimize any physical contact with others when I sweating. Had to learn all the tools and tricks, like playing my sweat off as condensation from icy drinks. So not only is hyperhidrosis a physical condition, but also brought severe negative emotions. I am glad to say I don't have to do that anymore. It's not a cure-all, but it is the closest thing! I do maintenance every few days and in between those days, I have "normal"/dry hands and feet. If you have hyperhidrosis of the hands and feet, please do yourself a favor and get the Fischer!

24 January 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Brandon, we really appreciate you sharing your story and we're so glad to hear that our device has made a positive impact on your life. it's easy for patients to feel like they're alone and hyperhidrosis only affects them when there are so many people struggling with the same things as they are. Thank you for encouraging others to find a solution that works for them, too. Have a wonderful rest of your week : )

Rated 5 out of 5 stars

Changed My Life

Superior customer service. Love the hands & feet! I can’t even believe it! Just omg. My hands and feet are just dry, always. I am so thankful. It’s changed my life. Used 5 days a week for 4 weeks now once a week. 15min.

2 October 2023
Unprompted review
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Reply from RA Fischer Co.

Hi Christina, thank you for taking the time to leave your review. We're so happy to hear that your hands and feet are dry! Congratulations. Have a wonderful rest of your week!

Rated 5 out of 5 stars

No more embarrassing moments

I have used iontophoresis through another company with good results for about 2 years. However, the RA Fischer Company product as well as their customer service is second to none. The process works and it has changed my life, prior to using iontophoresis I would dread shaking hands and wearing open toe shoes. Once I committed to making the treatment a part of my daily routine for about three/four weeks, all of the dread disappeared. I am currently doing one to two treatments a month for sweat free hands, feet, and under arms.

18 September 2023
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Shulanda, thank you for sharing that with us! We're so happy to hear that you're seeing prolonged results and that our customer service has exceeded your expectations. We're always here for you! Happy Monday, hope you have a wonderful week now : )

Rated 5 out of 5 stars

Good People

I was recently looking for replacement panels for my ten-year-old Fischer Iontophoresis. I discovered they no longer support my older Iontophoresis, so Dan chatted and worked with me to get the newer model. As I thought about it and used my older machine, my hands stopped sweating, and I realized it was still working well. I let Dan know, and he did not try to pressure me into the new device. He thanked me and wished me luck. When my older machine does need to be replaced, I'll come back and talk with Dan or another representative to get the replacement I need.

14 August 2023
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Jason, thank you very much for taking the time to share that experience with us. We pride ourselves on the quality of our products and still have some going strong for decades! We're here for you, no matter what. Have a fantastic rest of your week!

Rated 5 out of 5 stars

Always helpful!

Always speedy to answer any questions with reliable information! I’ve had many questions in my iontophoresis usage history and always have them answered.

7 September 2023
Unprompted review
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Reply from RA Fischer Co.

Thank you for your review. Glad to hear it! Have a great weekend : )

Rated 5 out of 5 stars

Lisa is the best

Lisa is the best! Tremendous help throughout the process. The unit is great!

21 August 2023
Unprompted review
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Reply from RA Fischer Co.

Hi Jack, so glad to hear that! We'll pass your review onto Lisa, too. I'm sure she'll appreciate the recognition. Have a great week, and thank you : )

Rated 5 out of 5 stars

Best iontophoresis on the market

Ra Fischer's iontophoresis device has provided me with remarkable results, nearly eradicating my hyperhidrosis. Thanks to the machine, my excessive sweating is now almost non-existent. In addition to offering an excellent product, Ra Fischer consistently delivers exceptional customer service. I have always received prompt assistance with my inquiries. Having tried several iontophoresis solutions available on the market, I can confidently say that Ra Fischer's device stands out as the best. I wholeheartedly recommend Ra Fischer for iontophoresis solutions.

17 August 2023
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Johan, thank you very much for taking the time to share that, we appreciate your review! So happy to hear that you've seen success with our Fischer. We'll also pass your kind words along to our team of Treatment Specialists. Happy Friday, have a great weekend!

Rated 5 out of 5 stars

It works, stop waiting

Awesome experience. I have suffered w dripping hand sweat for thirty years, tried Botox, pills, creams to no avail. This machine has reduced my sweating by 90% within 2 weeks. I am able to confidently shake hands for the first time in my life. Delia was great to work with, very clear directions and good followup.

6 July 2023
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Sarah, so happy to hear that our Fischer is working for you! Thank you for taking the time to share your experience working with Delia, too. A lot of patients we work with go through the other treatment options and begin to get frustrated, then lose hope. You should be proud for not giving up after 30-years! Cheers to the rest of your days being sweat-free : )

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