RA Fischer Co. Reviews 186

Replaced an older machine that had metal inserts with this newer RA Fischer machine with non-metal inserts. These non-metal inserts are notably more comfortable. Machine is easy to use and most importantly, effective! When questions arise, Dan has been very quick and thorough in his responses—highly recommend this machine and this company.

RA Fischer has helped me to resume normal life!
I have been a customer for over 5 years and recently upgraded to the new model. The machine works wonders for me and the team is is incredibly helpful / accommodating. Jess B has been absolutely amazing to help in all aspects especially navigating reimbursements from my insurance company. Thank you, RA Fischer!

Jessica was very helpful and made the purchase of a hands and feet machine very easy. We purchased this machine for our son and have been using it for a few weeks. It is very easy to use!

Dan helped me initiate my reimbursement process and went above and beyond to help me. He was very patient and respectful. Made it very easy to understand what was going on and what I had to do.

Great product and exceptional customer service. I had EXTREME hyperhidrosis in hands and feet, so it took a month or so, but now it's down to nothing. I just use the machine once a week.

I was lost for alternatives for sweat control. Finally I learned about sweat control through iontophoresis. I currently use the (The Fischer) device for my hands and feet. Two weeks into treatment, I am looking for hydration than trying to rid of it. Also love The Fischer device as it is easy to use solo without assistance from another person. Best feature is how it gradually builds up current instead of instantly shocking me.
I Should have done this long time ago and saved awkward looks and embarrassing social moments.

They gave me new cords and shipped it back without charging me anything. The next time this happened, years later, Dan talked to me multiple times: troubleshooting the machine, sending me new cords, and giving me all my options. I ended up upgrading to The Fischer: Hands and Feet.

Lisa has been great to work with! She has been prompt to help answer our questions and find out answers and helped me get started with the insurance reimbursement process. The machine seems to be helping my son so far and we are pleased to have a non drug solution to my son’s issue.

My daughter was diagnosed with extreme hyperhidrosis of the hands, feet, and arm pits. My insurance, Kaiser Permamente only uses a third party to order a Hidrex iontophoresis unit. I had done some research on these machines and the only unit made with silicone-graphite electrodes was from RAFISCHER. Hidrex uses metal electrodes which must be replaced after a few months of use due to corrosion. Also the Fischer unit allows you to do both hands and feet at the same time which the Hidrex does not. I called Fischer and talked with Dan and in just a few minutes of talking with him, I got all my questions answered, and even better all the information about how to get my insurance company to pay for the much better Fischer 3 in one unit rather than the inferior Hidrex unit. Dan is extremely knowledgeable of his and other companys hyperhidrosis units, and he explained everything and was there to help me each step. I have never received such outstanding customer service and support from any company. If you have hyperhidrosis and need a iontophoresis unit, I highly recommend calling Fischer and talking with Dan.

This is the best investment I’ve ever made. I tried so many medicine, cream, meditation and nothing worked. I kept changing doctors hoping for a better solution. Every time I was going to a business meeting or interview I would panic because I have sweaty hands and even if I Wipe them, they can still feel the sweat 😓. I cried one time because as I was typing on the keyboard the sweat was dripping from my hands. I was never able to wear sandals or flip flops. Then a dermatologist prescribed the MD2. What a life changer!! I no longer have to think about shaking people’s hands or bring napkins to meetings. I’ve been using this machine for 7 years and I didn’t have a single problem. I was checking the website last night to get new metal plates as mine are 7 years old now and not as effective to find that they have a new machine and I can get reimbursed by the insurance this time. I can’t wait to get the new one.

After struggling since high school with excessive sweating, I was able to find relief through the use of an RA Fischer Co iontophoresis machine. I was pleasantly shocked by the relief! Their customer service is friendly and prompt as well. I shipped my machine to RA Fischer when it stopped working. By the time it arrived to them, it was working again. They gave me new cords and shipped it back without charging me anything. The next time this happened, years later, Dan talked to me multiple times: troubleshooting the machine, sending me new cords, and giving me all my options. I ended up upgrading to The Fischer: Hands and Feet. With Dan's help I was able to work with a remote doctor to get a prescription in quickly. When we experience a hiccup, Dan took care of interfacing with the oncalldoc to clear it up. The new machine cut my treatment time in half, which has a HUGE impact on my ability to fit it into my busy life. Thanks Dan and RA Fischer! You have increased my quality of life more than I can say!

Jessica was extremely helpful and knowledge throughout the whole ordering process. The machine is very easy to use. So far i've use the Fischer 11 times. Seen a little improvement with my hands. Looking forward to greater improvements as the weeks continue, especially on my feet.

My daughter's physician recommended I reach out to RA Fischer to purchase an iontophoresis machine. Dan spent all the time I needed to be reassured to the safety and ease of using the device. After receiving it, Dan once again spent all the time I needed going thru how to set it up and use it. Actually it turned out to be very easy to set up and use. RA Fischer prides itself and delivers on outstanding patient care and not just a quick sale. I am completely confident in this device and I know if I have any questions or concerns, Dan is only a phone call away. I highly recommend RA Fischer Co.

My experience with RA Fischer was wonderful! Dan is the man! He helped answer all of my questions and concerns and made my buying experience more at ease. I definitely recommend RA Fischer. Excited for the future of taking more control of hyperhydrosis!

I had the first iontophoresis machine for my sweaty hands back in 2007 and it’s been working great for me to this day. My first and only one is still working, but I wanted the new iontophoresis machine because of the auto polarity switch feature which I think will save me time during treatments, and the fact that it doesn’t use the aluminum plates so it should be safer on the body. It’s costly but for the improved way of life it has given me, it’s all worth it. It’s kept my hands bone dry as long as I do the maintenance treatments every 1.5 weeks or so

Great device. The MD-2 is a very solid machine. Fischer staff are super responsive and helpful. Will go back again!

RA Fischer’s representatives were very helpful, and made my experience easier in purchasing from them. They were quick to respond and very professional, great customer service all around!

Our daughter has had hyperhydrosis of the hands since she was born. She started using the Iontophoresis machine when she was in high school. If done consistently, her hands stay dry. This machine is the only thing that keeps her hands dry. She has tried Botox shots in her hands and topical Drysol and neither worked for her. We are, and have been, very please with this machine and have owned it for approximately 12 years. Excellent product and excellent customer service.

Jessica at RA Fischer was wonderful to work with! She did all of the paperwork and guided us through the whole process. I couldn't have done it without her! My son has only been using the machine for a week, but has already noticed a marked decline in the amount of hand sweating. Absolutely recommend the machine as well as RA Fischer. Thank you!