Great prices, easy online ordering, fast shipment and wonderful quality! I will be ordering again & again! I had never heard of Rainbow Shops until I visited a friend in Mobile, Alabama and we sho... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Nice clothing and price, sizes may run smaller than usual size so go up one size to fit comfortably. Delivery was professional and the store clerk was also while I did a return item: overall good expe... See more
I've placed several online orders at Rainbow for shipping to my home but this was my first time shipping to a retail store. Although shipping is free to a store, it seems to take longer than usual for... See more
I received my order and I was over the moon with what I received. I was so excited with that delivery. Everything was perfect and the size was right so I had no issues whatsoever. Greatest experien... See more
Company details
About Rainbow Shops
Written by the company
Rainbow Shops is a fashion retailer which sells affordable clothing, shoes and accessories for Women, Juniors, Plus Sizes and Kids. You can shop at over 1,000 locations in the United States, Puerto Rico, US Virgin Islands and online at RainbowShops.com.
We offer everyday low prices - no need to wait for a sale.
Everyday Free Shipping on orders over $50 - no coupon code needed.
Free Returns to our 1000+ Stores.
Visit us daily - 100s of new affordable clothing styles are added to our website every day.
Contact info
2951 Grant Ave, 19114, Philadelphia, United States
- 1-844-572-4626
- customerservice@rainbowshops.com
- www.rainbowshops.com
4.4
Excellent
73k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I always order from them.
I always order from them.
The return process is a breeze
I will be ordering again soon
24 June 2026
Shoes arrived on time
Shoes arrived on time. I prefer the web over the store. Better selection
1 July 2026
Items were available for pickup
Items were available for pickup. I waited a few days to go retrieve them and when I got there they couldn’t release them because the managers didn’t acknowledge they were received prior to, so I had to waste gas coming back. Also, the store was filthy, congested and the music playing had offensive language. Very unprofessional.
1 July 2026
The prices was great
The prices was great! The customer service and the atmosphere was good
1 July 2026
I like that my favorite store has an…
I like that my favorite store has an app so I can still shop in California
1 July 2026
My package arrived on time and most of…
My package arrived on time and most of all I love my outfits.
30 June 2026
The clothes that I order did not fit…
The clothes that I order did not fit even though I ordered my size. Your store gave me a hard time to return it
30 June 2026
I had problems with the people who…
I had problems with the people who bought my package to me they took my package to some one else house and that person took my package to the office and the office called me and I had to go get it
30 June 2026
i COULD NOT FIND THE BLOUSE IN THE…
i COULD NOT FIND THE BLOUSE IN THE STORES. iT WAS EASY TO ORDER ONLINE. iTCAME PROMPTLY.
30 June 2026
Fast simple pick up
Fast simple pick up. Bought white shorts for the summer that are really comfortable and cute. Great price too
30 June 2026
Clothes was on time and nice
10 June 2026
Good price. Fast shipping.
20 February 2026
Items are always missing
I've ordered qiuite a few times and each time items are missing. They throw something in so i'll have the right amount of clothing but it's not good to substitute my order without my consent...Your choices are not my choices.
28 June 2026
Items purchased was exactly like the…
Items purchased was exactly like the photos and the shoes were comfortable. I ordered those items for a mini vacation haven't wore anything yet but I tried on the shoes and they were very comfortable.
29 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.