So impressed by the quality of the materials and the whole sales journey. The team checked my order and advised what was missing or incorrectly specified and the components arrived quickly. Great expe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As ever, great service from a helpful team, had to add a few more items to my order after I placed it, I had booked delivery for a couple of days later, so they combined the two orders and no addition... See more
Company replied
Masses of unnecessary plastic packaging. Friendly, helpful staff, very expensive postage, but every individual item was wrapped in huge plastic bags, and then double wrapped. Please use paper or a wra... See more
Cast iron pipes were delivered with one cracked. Replacement was sent to a mash up of invoice address and site address. Replacement pipe was the wrong size. second replacement pipe sent arri... See more
Company replied
Company details
Written by the company
Rainclear, one of the UK’s first stockists of metal rainwater products. We’re probably the friendliest, most responsive and best-stocked specialist of metal roofline, rainwater, drainage and architectural ranges. Don’t take our word for it! Give us a call and see for yourself. Ask us for free material samples, or tell us about your project and we’ll give you an itemised, budget-friendly breakdown of exactly what you’ll need. Since our foundation in 2005, we’ve poured over 30+ years of experience working with cast iron, aluminium, copper, zinc and steel, consulting closely with clients to make best-fit material and installation recommendations that bring lasting project mileage.
Contact info
Unit 34A Ganton Way, Techno Trading Estate, Swindon, SN2 8ES, Swindon, United Kingdom
- 08006444426
- sales@rainclear.co.uk
- www.rainclear.co.uk
4.1
Great
62 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with this product
Very happy with this product , it’s so easy to install , good product very happy, everywhere I use the product customers love it
2 October 2024
Unprompted review
Reply from Rainclear Systems
Hi Adriatik Rata, we appreciate your 5-star review! We’re glad to hear that you're happy with your order.
Your satisfaction is our top priority, and we’re delighted to have met your expectations. Thank you so much for sharing.
If there is anything else we can do to help, please let us know!
Everything about this was excellent
I had great advice about the right system when I phoned up - it was for a greenhouse so slightly out of the ordinary and we are not professionals ….
The system was so easy to use and looks fantastic
I would recommend this unhesitatingly to anyone looking for a system
It arrived promptly and well packaged. Brilliant all round
15 June 2024
Unprompted review
Reply from Rainclear Systems
Dear Margot, thank you for your wonderful review! We’re so happy to hear you had a great experience. If you need anything else or have any questions, please don’t hesitate to reach out.
Great longevity and visual impact
The visual impact and longevity of any material other than plastic has to be considered when replacing guttering and downpipes. The assistance and adv9ce Rainclear offered was superb.
13 August 2024
Unprompted review
Very helpful
Very helpful. They specified the kit I needed. Good price, and delivery was timely.
4 June 2024
Unprompted review
Very impressed...
Very impressed with Rainclear. The products are robust and look great, and they seem to have an excellent service culture. They're the go-to for metal guttering.
24 April 2024
Unprompted review
Great product and good customer service
Great product and good customer service
14 March 2024
Unprompted review
Service beyond expectation
Excellent products with exceptional service. Had an issue with a project, not caused by Rainclear, but certainly fixed by them. Can't thank or recommend them enough.
19 February 2024
Unprompted review
Great products and service
7 November 2023
Unprompted review
Really great product
Really great product, lovely design and high quality. Customer service very helpful, informative and caring.
3 January 2024
Unprompted review
Great service and products would…
Great service and products would throughly recommend.
9 January 2024
Unprompted review
Galvanised Gutters and Downpipes.
Very good service and an excellent product, easy to fit and looks brilliant against the cedar cladding i have used
11 December 2023
Unprompted review
Excellent product
Excellent product. Simple ordering process and speedy delivery with good packaging in transit.
10 November 2023
Unprompted review
Reply from Rainclear Systems
Thank You Mathew!
Good experience…
Ordering via the website was ok, however the whole ‘confirmation that each item has been added to the basket’. Makes this a slow process. Materials arrived quickly, and were well packed. Product quality is good and easy to use. How to videos via the website were helpful.
1 July 2023
Unprompted review
Reply from Rainclear Systems
Thanks for the great review DM. Sorry the added to basket confirmation slowed things down. We totally agree, when you are adding component for a complete Rrainwater systems (which is why you've come to Rainclear after all!) so we've asked the web devs to look into ways to improve this. Thanks for that feedback.
Great 'heritage' products and good…
Great 'heritage' products and good service. A little spendy perhaps, but the quality is there to see.
5 October 2023
Unprompted review
Reply from Rainclear Systems
Thanks for the 5 star review Peter!
Great products and services
Great products, great people, great customer service! highly recommended
15 September 2023
Unprompted review
Reply from Rainclear Systems
Thank you for your kind words Chris!
Cast iron guttering from Rainclear
I bought cast iron guttering from Rainclear, they had everything in stock and delivery was prompt, overall a very good service and I would recommend them.
7 August 2023
Unprompted review
Reply from Rainclear Systems
Thank you for such a positive review Hugh!
This is the second time I have used…
This is the second time I have used Rainclear and on both occasions have received excellent service. A top quality product,easy to fit and looks great.
9 August 2023
Unprompted review
Reply from Rainclear Systems
We’re so happy to hear from you! Thank you for your valuable feedback
Good products and friendly, helpful service
We ordered the black coated galvanized steel guttering and other components. It's a good, robust product and much better than PVC, both environmentally and in terms of appearance and robustness. Service was friendly and one problem with a damaged downpipe was quickly resolved to our satisfaction. The system is quite technical so if in you're doubt about what you need to order, I'd recommend giving them a call.
26 May 2023
Unprompted review
Reply from Rainclear Systems
Thank you for reaching out and providing us with valuable feedback.
Great Company with good communication…
Great Company with good communication nothing was a problem.
I bought a conservation window which was of such high quality and so simple to fit with all the supplied parts even a roll of lead for the front apron
They will be my go to company from now on
12 July 2023
Unprompted review
Reply from Rainclear Systems
Thank you for reaching out and providing us with valuable feedback.
Excellent service after courier damaged…
Excellent service after courier damaged 2 parts and replaced instantly, the quality and finish is brilliant and will be ordering more as we replace the plastic
1 August 2023
Unprompted review
Reply from Rainclear Systems
We’re so happy to hear from you! Thank you for your valuable feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.