I am customer of this company for several months now and all is fine and ok with them. I can trade very smoothly and could do already withdrawals without any problem When I need help all agent... See more
Company replied
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See what reviewers are saying
I would like to thanks Alisson that guy understands and he helped me a lot. I hope everyone should work the way he works he is professional and understands others. Again thanks for the help brother
Company replied
They have a ton of specific rules made for customers to lose their money. For exemple specific schedules (non official ones) for open/close markets. So you can have your position trapped in a suddent... See more
Best broker in market today! Very trusted broker for traders to trade and invest here. Faster deposit and withdrawal for client. The product are most friendly to investor such as self trade,... See more
Company details
About RaiseFX
Written by the company
Trade with the best offer on the market
Less commissions, more profits!
Raise FX brings together a team of passionate traders and we know how fundamental trading conditions are to your success 🚀
🤝 To reach your full trading potential, RaiseFX positions itself not just as a broker, but as a true trading partner.
🌟 By choosing RaiseFX, you benefit from the most popular trading platform on the market, offering maximum leverage of 500:1.
📈 By giving you access to over 500 assets, RaiseFX allows you to diversify your investments and optimize your earnings opportunities.
☎️ You'll also benefit from assistance available 24 hours a day, 5 days a week, guaranteeing constant, responsive support.
RaiseFX combines expertise, accessibility and performance to help you succeed in the world of trading. 🚀
Contact info
South Africa
- www.raisefx.com
Breach of guidelines
Very good support service 👍
4 November 2025
Unprompted review
Reply from RaiseFX
Thank you for your feedback! We’re glad you’re satisfied with our support.
The RaiseFX team
Scammers
They stopped my trade who did hit my tp on sl by error i write an email to the support who asked for proves I have sent the screenshot and a very détailed explanation to wich they didnt reply
After many mails they finnaly reached out but didnt get remboursed the full part
31 October 2025
Unprompted review
Reply from RaiseFX
Hello Farah,
We’re truly sorry to hear about your experience and completely understand your frustration.
Please know that our team always does its best to handle every situation with transparency and care. We also tried to reach out to you several times after our last exchange, but unfortunately, we didn’t receive a reply from your side.
We remain available and would be happy to review your case again to find a fair solution. Please don’t hesitate to reply to our email so we can finalize the verification together.
Kind regards,
The RaiseFX team
This platform associates with scammers…
This platform associates with scammers from Telegram. Everything works well until your funds disappear from your account. You can't even withdraw: when you try, it says that there is "no available accounts" to choose from and withdraw from. How can there be no account while I am literally connected to my account??
I would recommend everyone to avoid this platform, as I am not the first person it happened to for sure and they simply can't ignore the activities of the traders they partner with. They profit from the funds that these people attract to their platform via the deal they have together and if they keep working with this type of individuals despite all the scams, they are just complicit.
22 October 2025
Unprompted review
Reply from RaiseFX
Hello,
We’re sorry to read your review, but unfortunately we’re unable to identify your account from this message.
Please contact us directly at support@raisefx.com so that we can investigate your situation in detail and provide a clear answer.
RaiseFX is a regulated trading platform, and we can assure you that client funds cannot simply “disappear.” If funds have been lost while trading, this would appear clearly in your account history, otherwise, any available balance can always be withdrawn once verified.
We also want to clarify that each client remains fully responsible for the people or communities they choose to interact with externally.
We’ll be happy to review your case and help resolve any misunderstanding.
The RaiseFX team
Broker au top
Broker au top, l'assistance chat en direct avec jessica a été super rapide, très efficace comme interlocutrice, merci à elle 👌🏻🔥
12 September 2025
Unprompted review
Reply from RaiseFX
Nous vous remercions pour ce retour positif. Nous sommes ravis que votre expérience avec notre support vous donne entière satisfaction.
L'équipe RaiseFX
Reply from RaiseFX
Merci pour votre retour ! Nous sommes heureux que notre support ait répondu à vos attentes.
L'équipe RaiseFX
Thank you Alisson for you’r help
2 September 2025
Unprompted review
Reply from RaiseFX
Thank you so much for your review! We're thrilled to hear you were satisfied with the help you received.
The RaiseFX Team
Merci au support tres reactif et…
Merci au support tres reactif et sympathique.
Merci Alisson, situation réglée en 5minutes !
2 September 2025
Unprompted review
Reply from RaiseFX
Nous vous remercions pour votre retour positif ! Nous sommes ravis d'apprendre que l'aide rapide de notre équipe support vous a apporté satisfaction.
N'hésitez pas à revenir vers nous pour toute question.
L'équipe RaiseFX
Great customer support
Great customer support! Very helpful and patient. Special kudos to Alisson to help me a lot. A very professional person.
RaiseFX is trustworthy and professional!!
29 August 2025
Unprompted review
Reply from RaiseFX
Thank you for your positive review! Your satisfaction and trust in RaiseFX are essential to us.
The RaiseFX Team
Reply from RaiseFX
Thank you for your feedback! We are delighted that our assistance has been up to standard.
Happy trading!
The RaiseFX team
Call and support from broker after registration
Call from broker after registration: interesting and reassuring conversation.
Reactive and efficient chat support for Mt5 configuration assistance.
25 July 2025
Unprompted review
Reply from RaiseFX
Thank you very much for your feedback! We're glad the phone conversation was both clear and reassuring. We're also happy that our support team was able to assist you efficiently with your MT5 setup.
Feel free to reach out to us again if needed!
The RaiseFX Team
Reply from RaiseFX
Thank you for your positive feedback. We are glad that our support was able to meet your expectations.
The RaiseFX Team
Good interaction with client support
Good interaction with client support, especially with Melissa.
20 June 2025
Unprompted review
Reply from RaiseFX
Thank you for your feedback! We're glad that your interaction with our support team met your expectations.
The RaiseFX Team
Hi guys please read to save your money
Hey guys i swear what im gonna write is just to save your money, this broker have the most biggest largest spread you could ever see, imagine he took my stop loss from the past, im taking a short and the price goes straight away to my target, but he took my SL in the past where the price is in my SL level , i hope you understand, wherever you put your SL he will take it either the price goes there or the opposite he will take it no matter what, i have screenshots to see how crazy this broker is. Spread insane, its not what they say and i have screenshots of me opening positions and he opens in a crazy far place. Guys please dont put your money here im begging you
26 February 2025
Unprompted review
Reply from RaiseFX
The company strives to keep spreads as low as possible at all times. However, please note that in certain market conditions, liquidity providers inevitably increase spreads beyond the typical average to reflect prevailing market conditions and increased volatility. This can happen during market openings and closings, major economic announcements, political events or during night sessions, when liquidity is lower.
Regarding your stop-loss, we'd like to take a closer look at your situation to better understand what happened. To do so, could you please send us screenshots and details of your transactions via our customer support at support@raisefx.com ? Otherwise, you can call us at the following number : +44 114 697 5338.
This will allow us to analyze your case and provide you with an accurate response.
We remain at your disposal should you have any further queries.
The RaiseFX Support Team
Very good service
26 November 2024
Unprompted review
Reply from RaiseFX
Thank you for your positive feedback!
At RaiseFX, we aim to offer top-tier service and a seamless experience for our traders. We're glad to hear that you're satisfied with our platform. If you have any questions or need further support, feel free to reach out—we're here to assist you!
Happy trading,
The RaiseFX Team
Reply from RaiseFX
We must express our confusion regarding your comments. Our records indicate that we reached out to you following your request to become a partner with us. Despite our efforts to assist and move forward, it appears you chose not to proceed without providing any specific reason.
If there has been any misunderstanding, we would be happy to clarify further and assist you. Please feel free to contact us directly, so we can address your concerns.
We value all feedback as it helps us improve our services, and we remain committed to providing the best experience possible.
Kind regards,
The Raise FX Support Team
I requested the withdrawal and 24 hours…
I requested the withdrawal and 24 hours have passed since the request and it has not been processed, and when you write to the support team they do not answer you, now I just want to withdraw my money and I can't.
11 November 2024
Unprompted review
Reply from RaiseFX
At Raise FX, we highly value our clients' feedback and strive to meet their expectations. We appreciate you sharing your thoughts with us, and we would like to inform you that we responded to your inquiry within an hour of receiving your message.
As mentioned in our previous email, your withdrawal is currently being processed by our financial team, with an estimated completion time of 72 hours.
Thank you for your trust and patience. Please feel free to reach out if you have any additional questions.
Best regards,
The Support Team
BIIIG SCAMMER EVER !!!
BIIIG SCAMMER EVER !!!!
HIGH COMMISSION FEES
I HAVE MADE A PROFIT OF 150$ and still in drowdown -70$
THIS BROKER IS A BIIIIIIIIIIIIIG SCAAAAAAAM
28 October 2024
Unprompted review
Reply from RaiseFX
We're sorry to hear that your experience with our platform was unsatisfactory. Our teams are constantly working to improve our services and ensure that our customers' needs are taken into account.
Regarding commission fees, these depend on your partner.
We understand that this may impact your trading experience and we are available to discuss this with you in detail to clarify any queries.
Please do not hesitate to contact our support team so that we can analyze your situation together. We look forward to resolving your issue as soon as possible and thank you for your feedback.
Best Regards,
The RaiseFX Team
Ok great service
25 July 2024
Reply from RaiseFX
Thank you very much for your comment!
Your satisfaction is our priority, so please feel free to share any suggestions or questions you may have.
Best regards,
The RaiseFX Team
Withdrawal speed
After requesting withdrawal,the requested amount was received after 2 hours in my card.Very fast service.Definetly will use them again.
25 September 2024
Unprompted review
Reply from RaiseFX
Thank you for your feedback!
We are delighted that you enjoyed receiving your withdrawal so quickly. At RaiseFX, we are committed to provide a high quality service, with fast and secure withdrawals so that you can enjoy your winnings to the fullest.
Best regards,
The RaiseFX Team
Poor Service
I found the service to be extremely slow. I attempted to verify my identity 3 times which failed, despite clear photography and documentation to support the verification. I requested support but received an automated response. This is extremely unprofessional and demonstrates a lack of care for their customers
24 September 2024
Unprompted review
Reply from RaiseFX
The verification was conducted by an automated system (bot), and we have requested your passport in order to resubmit the verification through Idenfy. Please note that Idenfy does not accept driving licenses as valid identification.
Kindly provide your passport to complete the process. We remain available for any further questions you may have.
Best regards,
Raise FX Support Team
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