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Ramsay Ladders Reviews 203

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TrustScore 5 out of 5

4.9

Ladder Supplier
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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as solid, sturdy, and well-made, ensuring safety and reliability for various tasks. The service provided is frequently highlighted as excellent, with many appreciating the helpful and friendly staff who offer great advice and support. Reviewers also commend the fast and efficient delivery service, noting that products often arrive on time or even earlier than expected, in perfect condition. However, some customers also noted that delivery times could be extended, especially for made-to-order items, which was not ideal for urgent needs.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the superb quality and solid... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and quick delivery... See more

Quality

Clients share positive opinions on quality, consistently praising the products as excellent, sturdy, and... See more

Service

Users describe positive interactions with service, consistently highlighting its efficiency and helpfulness.... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service and superb product. The gentleman who delivered the ladder couldn’t have been kinder and checked it was exactly what I needed before he left. The ladder will enable me to sa... See more

Rated 5 out of 5 stars

Hoping to take up drawing and painting in the loft when I retire.....was trying to get new ladders which folds and has side rails from top to bottom...the only ones I saw online where ones that had si... See more

Rated 5 out of 5 stars

One of the best company for making your life easier on work especially when you really on good and secure ladder up there. Since many years I'm using them and can't stop enjoying their best qu... See more

Rated 5 out of 5 stars

Really excellent customer service. I rang to ask for some advice, got someone to speak to immediately. She was very clear and knowledgeable and followed through on her promise to check things out (it... See more

Company details

  1. #3 of 9 best companies in Ladder Supplier
  2. #1 of 1 best companies in Aluminium Welder
  3. #4 of 38 best companies in Construction equipment supplier
  4. #2 of 5 best companies in Factory equipment supplier
  5. #30 of 121 best companies in Manufacturer
  6. #3 of 6 best companies in Metal Fabricator

Written by the company

Established as a limited company in 1946, we have been producing high quality ladders and access solutions from our head office and manufacturing facilities in Forfar, Scotland for over 79 years. We are a family-run business split into two divisions, Ramsay Ladders and Ramsay Access, allowing us to provide ladders and access solutions for a variety of sectors within the commercial and residential markets. Although renowned worldwide for our original Loft Ladder, our product range at Ramsay Ladders is as diverse as the purposes for which they are used for. Regardless of its purpose or the environment in which it is to be used, every product is designed with the latest innovations and manufactured to a standard that few companies can match.

Contact info

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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Rated 5 out of 5 stars

Helpful friendly advice

The person on the phone gave helpful advice when we were struggling to fit new springs and phoned later to check if we had managed to fit them

9 September 2025
Rated 5 out of 5 stars

Superb quality timber shelf

Excellent customer service, helpful very prompt delivery. The timber shelf ladder we bought is superb quality and we absolutely love it - made beautifully and in Scotland. Well worth the cost. Cannot recommend it highly enough.

21 July 2025
Rated 5 out of 5 stars

Very sturdy and strong …

Ordered to work up high and needed sturdy ladders especially in windy conditions and these are fantastic. Been up very high with no issues at all and feel confident in these ladders.

28 June 2025
Rated 5 out of 5 stars

Great company, great team, great ladders

Had been looking for a replacement set of extendable ladders for a while, from first speaking to the Ramsay team at a local agricultural show to ordering over the phone the staff were really helpful and friendly. The quality for the price is great, so much so we ordered another larger set of extendable ladders at the same time.
Delivery was exactly as stated, driver was also really helpful and friendly. Will definitely be using Ramsay ladders for all our ladder requirements in the future. Well done and thanks.

11 August 2025
Unprompted review

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