Delivery drivers was 2 hours late an I wasn’t informed when cooker was unwrapped their was 2 major parts missing from top of cooker had to wait for delivery of them few days later
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Delivery drivers was 2 hours late an I wasn’t informed when cooker was unwrapped their was 2 major parts missing from top of cooker had to wait for delivery of them few days later
Company replied
Good product - delivery was a bit of a mess. but i think it was a combination of the home having to be all clear / we didnt have the right people there. So i don't think it was their fault, even thoug... See more
Company replied
Great company. Found the range cheaper here than anywhere else. Ordering was simple and item came quickly. Great communication and they don't send too many emails like pretty much every other company... See more
Company replied
I bought a brand new DeLonghi cooker from Range Cookers but for some reason was not igniting properly; Ms Shannon Hay together with Mr Steve Richardson of DeLonghi did their best to resolve the issue.... See more
Company replied
Rangecookers.co.uk - great prices, expert advice and FREE delivery on range cookers from manufacturers such as Rangemaster, Bertazzoni, Ilve, Lacanche and Falcon among other. Online since 1999, our team offer the expert and impartial advice to help you get the range cooker that is right for your kitchen.
1 Colchester House, CH1 3AP, Chester, United Kingdom
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delivery time off the scale and attitude was you will have it before christmas if you are lucky !
As it is delivery isn't until the New Year on an order placed 1st Really
If they are made in the UK expand , UK manufacturing needs to grow

Reply from Rangecookers.co.uk
Disappointed that we have to wait until February 2022 to receive our new Rangecooker, especially as our new kitchen is being fitted at the moment as won’t be properly finished until the cooker is installed.

Reply from Rangecookers.co.uk
We have ordered but weren't impressed as it said i think 2/3 months delivery but once paid it said we wont get it till january :(
Easy to order and no problems other than this but it is quite a big one, it should give an accurate delivery date before taking payment

Reply from Rangecookers.co.uk
I have always wanted a rand cooker and ordered one with a double oven.
From ordering to delivery only took a week.
The men who delivered the cooker was very polite.
The cooker looks really nice. I haven’t used it yet, but sure it won’t disappoint.
Ordering process fine but not particularly impressed that I have had to make full payment for an item that is not due to arrive until January 2022

Reply from Rangecookers.co.uk
Order placed and delivered within a week, much sooner than expected, was told delivery would be between4/6 weeks so was very pleased. Great communication from the delivery people and delivered on stated day and time. Would recommend
Good company to deal with, kept us up to date with delivery which was not long to wait, would not hesitate to recommend
I have still not received the item over 1 month since ordering and I was not sent a confirmation of the order once I had placed it I had to chase the order to receive the invoice

Reply from Rangecookers.co.uk
The first time I ordered something it took about 10 weeks to arrive with no mention, I called a couple of times, but the two grill trays I ordered last week arrived this week
Very quick service, pleased with them
Many thanks
We came to Range cookers direct thinking this was best as we need to replace our existing range, on ordering were told slight delays due to Covid, ordered and paid!! THEN told our delivery will be 8.12.21 which is six months!! Yet they have hassled over access to the house, etc I find the whole thing unsatisfactory. Also why am i asked to review when its another six months before i get my Range!!
Took our money £2650 and then sent us a delivery time of November 31 not very happy
Good customer service, delivery drivers very helpful and good PPE worn throughout, took all packaging away, which helped. Would recommend.
Good company to deal with kept me well informed and delivery on time
Great quick no fuss efficient service looking foward to our new cooker 👍
The choice of appliances is second to none and the information about each is easy to use and easy to search.
Having ordered however I have no idea when to expect my appliance or what process is to follow. Communications in that regard could be significantly improved.
The process of purchase and delivery was first class, answered any questions I had and very helpful, id highly recommend, the delivery team were amazing and very accommodating. Stunning cooker the pictures didn't really do it justice.
Rangecookers.co.uk delivered where John Lewis failed. If they say they have stock they actually mean it (compared to certain others who mislead and then fail).
My only small gripe is that the cooker was delivered without one of the advertised components. Enclosed was a sheet of paper advising me to order the missing part (roasting dish and rack) from a defunct email address.
Who knows if I will ever see these missing items as Rangemaster seem to be unwilling/unable to carry out basic business functions at present.
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