Rapid Paints UK Reviews 179

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the paint, which is often described as providing an excellent finish and perfect color matches, even for older or uncommon shades. Many people also highlight the reasonable pricing and the overall value for money, noting that the products are often more cost-effective than alternatives. The service is frequently commended for its efficiency, with numerous consumers appreciating the quick delivery times and good communication. However, some customers also noted issues with delivery, experiencing delays beyond the advertised timeframe or receiving items at incorrect addresses. A few other people also felt that the product description was poor, leading to receiving incorrect colors or products that did not meet their expectations, and subsequently faced difficulties with refunds for these customized items.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the paint quality, noting... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers frequently praise the fast and quick... See more

Quality

Consumers find quality to be positive. Many reviewers praise the excellent quality of the paint, noting... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the brilliant and... See more

Price

People report positive experiences with price. Customers consistently praise the competitive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Now I’m not a professional spray painter and as a bougie boy on a budget went to Rapid Paints as they did kits (paint,hardener and thinner) , the sample kit came an the result (2k gloss nardo grey) we... See more

Rated 5 out of 5 stars

Okay, well Rapid Paints has been my first stop when buying paint for my business, which is painting motorcycles. I am consistantly pleased with the quality of paint and other consumables, such as t... See more

Rated 5 out of 5 stars

I purchased 2k direct gloss (single stage) paint for my 30 years old Mercedes E class in Midnight blue and the paint matched perfectly . I painted whole bonnet and result was better than expected due... See more

Rated 5 out of 5 stars

Very good service and was exceptionally please with the paint supplied. My vehicle is 15 years old and Rapid Paints supplied a can and Lacquer that matched really well. Would definitely buy again!


Company details

  1. Paint shop
  2. Automotive Repair Equipment Wholesaler
  3. Paint Manufacturer

Written by the company

We supply the trade and public with thousands of automotive, commercial and industrial refinishing products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

179 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Product is first class

Product is first class. Vehicle is 15 years old and I thought the spray would be noticeable in colour difference, after my spray (as a novice) you can hardly notice any difference!
The can itself sprays really nice and went on a dream, really happy and would definitely buy again!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Great paint, great price!

Rapid Paints UK have a really easy to use website, making it simple to order what you want. I ordered some base and clear and it was delivered in no time and really well packed. Great paint, great price.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a pack of three paints…

I ordered a pack of three paints supplying the registration and paint code. I was sent the incorrect colour. I wasn’t able to speak to anyone when I contacted them. Instead an AI bot took two weeks to refund me 50% of the paint price. Terrible company and would never use again. Next stop; trading standards

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Please stay well cear of this so called…

Please stay well cear of this so called paint company I paid nearly £70 and £5 for next day delivery for to it to arrive 2 days later and leaking and they actually had the cheek to offer me £3 refund i asked for a full refund and to send the paint back they are totally useless also they will not give me a contract number for me to call them I rung the shop and speak to a man that was as helpful a chocolate teapot!! Please do yourself a favour and get you paint from somewhere that if you have a problem they will resolve it.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Not a good first experience

Not a good first experience. The order took 5 days to deliver instead of the 2-3 days advertised because they use Evri. The customer service wasn't very helpful and when the order did arrive there was an item missing that is key to the process so still can't proceed. I won't be using them again because something that should be completed in 2-3 days is going to go into its second week.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

An absolutely shocking company with…

An absolutely shocking company with regards to poor product description, communication, lack of ownership and refusal of refund! I ordered what I thought was an off the shelf generic colour of paint. I received a text message to say my order had been received and that was it. Website advised 2-3day delivery. No updates and arrived after about a week. The paint was in a box wrapped in parcel tape, no paperwork enclosed with order number. When I got to the paint I found it was pre-mixed by rapid paints (not advertised as this) and the tin had no colour name on it. When I opened the paint and did a test patch it was world's away from the shade I was expecting, which I needed to fit in with already decorated finishes. I brought this to their attention straight away, 10 emails later still no ownership by them, adamant that they sold the shade I asked for, which whilst I didn't expect an exact match, I did expect to get atleast the correct colour family. No offer of refund, just thankyou for your comments. Don't waste your money, avoid at all costs and stick to reputable companies with decent customer service!

3 March 2026
Unprompted review
Rated 1 out of 5 stars

What customer service?

Good quick delivery unfortunately to the wrong address which is not my property and have no way of accessing to recover,
Rapid paints Will take no responsibility for their delivery service customer service is appalling has taken 3 emails and online chat over 4 days to get a response. They refuse to refund and have to take it up with my bank
Great service if it works I suppose but dog sh*t otherwise

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Good value and paint quality.

I've bought off these guys a few times now and find them great value for money. The paint match and quality of the ready to use paint is excellent. I've bought paint for a 98 Ducati and 2003 ZX9R and both have been great matches.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a RAL coloured spray from…

I ordered a RAL coloured spray from Rapid paint and after plenty of shaking the colour is absolutely nothing like the RAL colour I ordered.
So first problem, wrong colour.
Second problem, no telephone number.
Third problem, took 3 emails to get a response.
Fourth problem, I suggested returning the full can so they could look into the issue. To my amazement I got a reply witha copy of their terms stating they don't allow returns!!!@
I'm not trying to return an unwanted spray can, I'm returning a faulty product.
Obviously they think that their customers are expendable.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Happy to order from them

Happy to order from them.
I don't want to exaggerate my experience with them, but two things are important. First price, which is the lowest and the second is the fast delivery time for the free delivery option.
I am going to order from them again...

16 November 2025
Unprompted review

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