I worked with Rasmus to close out a 34,000 SF office space, and they were incredible partners from start to finish. Communication was clear, and they handled the heavy lifting—cataloging all furnitu... See more
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Review summary
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I’ve been using Rasmus auctions for probably more than 20 years. Never had a bad experience. It’s nice that they have pick up locations around my general area. The redesign website keeps getting bette... See more
Company replied
Rasmus is the best auction service for small and mid-scale liquidation in the Washington DC area. Working with their team is great and the fees are reasonable. Their market gets its done. Buy and s... See more
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The auction is experience as a whole was positive. The actual online auction interface is easy to use. I rarely have any difficulty or problems with the web interface Checkout / invo... See more
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Company details
Written by the company
Born in 1981, Rasmus Online Auctions was founded to provide asset recovery and auction services to the business community. With the emergence of the digital revolution, Rasmus innovated an online-only solution combining the benefits of traditional liquidation techniques and the efficiency and affordability of online auctions. Today Rasmus is a market leader in internet-only event-based auctions honoring its legacy of innovation and continuing its heritage of high-quality service. Rasmus Auctions has the stuff you need at the price you set.
Contact info
United States
- www.rasmus.com
4.1
Great
111 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 2 weeks
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Exact measurements tested items website not moving
It would be better if the equipment is tested so we know what we're buying so far I've had an ice machine for $165. That did not work. I had a sandwich cart 48 inch under counter one that the compressor gave out right as I got it here.
And one of three beverage coolers I received did not hold temperature...
Having exact measurements of these items height with death is incredibly important to be able for a buyer to buy it and have it fit within their establishment.
Rasmus is a good auction format.... but when the actual auctions are going on you place a bid on something, then it moves in the shuffle of the bidding and all of a sudden you can easily accidentally bid on something you didn't want....
I did that once, but I got outbid luckily.
At site location pick up it would be great to have wheeled carts or wheeled items about what needs to be done to get the item out of the establishment
At the Chinese food place in DC on 14th St. I did not know that the doors had bolts in the ground and there was no way we could get them out of there... it also looked like the frame was welded steel stainless very difficult to work or bring tools to deal with that.
8 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the detailed feedback. We’re glad you find the Rasmus Auctions platform useful and appreciate you taking the time to share several areas where we can improve.
Accurate item descriptions, dimensions, photos, and pickup logistics are all important parts of a successful online auction experience. We understand how critical measurements and condition information can be when purchasing equipment for a business. We also appreciate your feedback regarding bidding visibility and site pickup logistics, particularly for larger items and specialty removals. Input like this helps us continue improving both our auction listings and pickup processes. Thank you for your continued participation and support.
Fast and easy
It was fast and easy to navigate the website. Plus, really quick on picking up item. Was so surprised on the great service.
27 May 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the review. We’re glad your experience with Rasmus Auctions was easy from start to finish. We work hard to make the online auction platform simple to navigate and the pickup process organized and efficient. It’s great to hear the service exceeded your expectations, and we appreciate you taking the time to share your experience.
Missing items
I love Rasmus overall! But the reason for 4 stars here is because 3 of my items that I purchased were taken by someone else or not there when I got to the location for pick up. I did get a refund with no hassle, so thank you for that customer service! The man checking me out made it seem like no big deal we will refund you, but to me it is a bigger deal than just getting a refund. When I purchase an item, it’s nice to know whatever time I show up for pick up it will be there. And on this occasion, it was 3 missing items.
27 May 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the feedback and for continuing to support Rasmus Auctions. We’re glad our team was able to process the refund quickly, but we understand your concern. Accurate inventory control and making sure purchased items are available at pickup are important parts of a reliable online auction experience. While missing items are rare, we take situations like this seriously and use them to improve our pickup and verification processes. We appreciate you sharing your experience and helping us do better.
A fine organization.
They run a tight ship! If you read the instructions and have your stuff in order, they will expedite your purchases and pickup.
29 May 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the review. At Rasmus Auctions, we work hard to keep the auction process organized, from bidding and payment to scheduled pickup and item removal. We’re glad you found the process efficient and straightforward. Clear communication and a well-organized pickup experience help ensure buyers can get in, collect their items, and get on with their day. We appreciate your support.
Consistently accurate descriptions
Consistently accurate descriptions, easy to access pickups, reliable website, Rasmus is easy to use with a good variety of options.
10 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the feedback. We’re glad you’ve found Rasmus Auctions to be reliable and easy to use. Accurate auction listings, a dependable online bidding platform, and organized pickup locations are all important parts of creating a trustworthy auction experience. We appreciate you recognizing those efforts and are grateful for your continued participation in our auctions.
Great people
Great people, a good service to the general public who enjoy the auction process. It's fun and you are in control of what you pay something. Much like the old days going to the auction houses but doing it from the comfort of your own home or wherever you're at
28 May 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the kind words. At Rasmus Auctions, we strive to combine the excitement of a traditional auction with the convenience of a modern online auction marketplace. We’re glad you enjoy the process and the ability to bid from anywhere while staying in control of what you pay. We appreciate your support and look forward to seeing you in future auctions.
Attendants are great!
Attendants were great however the process Seemed a bit disorganized. The large holding stills were pulled out into the main area making it impossible for other larger items to be taken out the front making removal considerably more difficult. A separate day for such large removal involved items may have been a good idea. Removing a few items took longer than a reasonable amount of time.
2 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the feedback. We’re glad the Rasmus Auctions team provided a positive experience during pickup. We also appreciate the thoughtful comments regarding the removal process. Coordinating large equipment and oversized assets can sometimes create challenges at busy pickup locations, and feedback like yours helps us improve traffic flow, staging, and scheduling. We’re always looking for ways to make the pickup process more organized and efficient, and we appreciate you taking the time to share your experience.
Reply from Rasmus Auctions
Thank you for the review. At Rasmus Auctions, we work hard to keep the pickup process organized, from scheduling and check-in to item verification and removal. We’re glad your pickup experience was well organized and appreciate you taking the time to share your feedback. We look forward to seeing you at a future auction.
The wrong item (worth about a dollar
The wrong item (worth about a dollar, at best) arrived from them and I sent a dozen text messages explaining their error, their response was "can't do anything about it". To be clear, they never sent the actual item I purchased and never responded when I requested a refund. Their text correspondence policy is simply a waste of time. Beware.
24 April 2026
Unprompted review
Reply from Rasmus Auctions
Good morning JJ,
I attempted to locate your account so I could review this matter for you, but I was unable to find it.
Please reach out to me directly with your information so I can investigate further. My email is Erikrasmus@rasmus.com.
Thank you,
Erik Rasmus
I was able to get the restaurant…
I was able to get the restaurant equipment I needed at a fraction of the price. I have even purchased high end living room furniture on the site as well
20 March 2026
Unprompted review
Reply from Rasmus Auctions
Thanks for sharing your experience with Rasmus Auctions. It’s great to hear you were able to secure restaurant equipment and high-end living room furniture at a fraction of the price, which speaks to the value buyers find on our online auction marketplace. We focus on transparent auction listings and accurately described inventory so you can confidently bid across different categories. We look forward to helping you find your next great deal!
Quick and easy auction format
Quick and easy auction format. Easy pickup process. The experience has been great on every item I've won.
17 March 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for sharing your experience with Rasmus Auctions. It’s great to hear the auction format has been quick and easy, and that each item you’ve won has come with a smooth, organized pickup process. We focus on clear communication and a scheduled auction pickup system to keep everything consistent from bidding to fulfillment. We appreciate your continued trust and look forward to your next win with us.
Everything went smoothly- got some good…
Everything went smoothly- got some good stuff at super cheap prices
17 March 2026
Unprompted review
Reply from Rasmus Auctions
Thanks for the review and for choosing Rasmus Auctions. We’re glad everything went smoothly and that you found some great items at super cheap prices. Our team works hard to keep the bidding and organized pickup process simple, clear, and easy to navigate from start to finish. Hope to see you back at another Rasmus Auctions event soon.
I have been loyal customer Rasmus…
I have been loyal customer to Rasmus Auction I believe since they got into the Auction business until last time throw me under the bus. I bid and won about $700+ worth of furniture. One of the item was environmentally damaged, which is hard to see it on the posted pictures unless mentioned on the item description. I figured it out on the site that the item is falling apart when I tried to pick it up.
I talked to what they call it site project manager to have this item be refunded since it did not mentioned on the description that the item has severe environmental damage, falling apart and not able to pick it up. Manager refused with bad attitude, and said "everything mentioned on the pictures". I said, pictures do Not tell me everything, suppose to be mentioned on the description as well as it says on #8 Rasmus Terms & Condition.
I did not pick up the item. Next day, I contacted Rasmus office with no luck, texting back & forth.
I gave up the refund and asked them to get the item back, they said, "You abandoned the item and we cannot find it. Now, my hard worked money never refunded, and the item is gone.
Finally, CEO contacted me texted me threatening saying "CONTINUED DISPUTES REGARDING THIS TRANSACTION MAY RESULT IN SUSPENSION OF BIDDING PRIVILEGES". I said, in fact I am going to suspend myself from Rasmus before you do. I will go head and report this to my area Attorney general, BBB & civil court and of course keep posting reviews all social media until I get my money back.
6 March 2026
Unprompted review
Reply from Rasmus Auctions
I’m sorry this situation was frustrating. At Rasmus Auctions, we work hard to keep auction listings transparent and the bidding process fair so buyers know what to expect when they arrive for pickup. When questions come up about item condition or auction terms, our team reviews the details carefully to make sure the process is applied consistently. We appreciate you sharing your perspective.
Its was easy to monitor the bids and…
Its was easy to monitor the bids and pick up was quick and frictionless. That is all I ask
11 March 2026
Unprompted review
Reply from Rasmus Auctions
Glad to hear that. At Rasmus Auctions, we aim to make the online bidding process easy to follow and the pickup experience quick and organized. It’s great to know everything felt straightforward from monitoring bids to collecting your items. We appreciate you sharing your experience.
Great experience with Rasmus
Great experience with Rasmus - the pick-up representative was very helpful, and the load up was quick, efficient, and professional. I look forward to the next one.
12 March 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for sharing this. We’re glad your experience with Rasmus Auctions was smooth from pickup through loading. Our on-site team works hard to keep the pickup process organized and efficient so buyers can get in, collect their items, and get on their way quickly. We appreciate the review and look forward to seeing you at your next auction.
They are reliable and deliver exactly…
They are reliable and deliver exactly what they advertise. Have always had a good experience with them.
21 February 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the feedback. Reliability and transparency are priorities at Rasmus Auctions, from clear online auction listings to an organized pickup process. We’re glad your experiences have consistently matched what was advertised. We appreciate the continued trust and look forward to seeing you at a future auction.
The team is always friendly and…
The team is always friendly and helpful. They make the entire process less daunting for everyone. A+
26 February 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the kind feedback. At Rasmus Auctions, our on-site team works hard to keep the auction pickup process friendly, organized, and easy to navigate so buyers feel comfortable from check-in through loading. We’re glad the experience felt welcoming and helpful, and we appreciate you taking the time to share it.
An honest bidding system
An honest bidding system. Straightforward, no gimmick.
9 March 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the feedback. At Rasmus Auctions, we focus on a straightforward online auction system with transparent listings and a clear bidding process so buyers can participate with confidence. We’re glad the experience felt honest and easy to navigate, and we appreciate you taking the time to share it.
Great Customer Service!
Easy check in
Fabulous personnel
Always helpful & pleasant!
6 March 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the kind words. At Rasmus Auctions, we work hard to keep the pickup process organized with a simple check-in and a helpful on-site team. We’re glad the experience was pleasant and easy from the moment you arrived. We appreciate you taking the time to share this.
I'm still trying to get the title from…
I'm still trying to get the title from the dealer ship, it has been a roller coaster with the car auction, I might need your help here
27 February 2026
Unprompted review
Reply from Rasmus Auctions
Hello Roberto, I do not see any communication from you to our team. Could you please reach out to our chat bar so that we can find out what you are referring to? We'd appreciate that so that we can change your review!
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