Raveready Reviews 

366
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Save yourself the headache and order somewhere else. I never received my order, communication was incredibly poor, and I ultimately had to dispute the charge through my bank to get my money back. If y... See more

Rated 1 out of 5 stars

Made an order and was missing a large part of the order, no information was sent out from rr, tried to contact them multiple times about issue with no response. Next time I'll make sure to order fro... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE Bought some boots back in November on Black Friday as an early birthday present for myself and THEY NEVER CAME. Customer service doesn't get back to you, genuinely one of the... See more

Rated 1 out of 5 stars

placed my order on the 8th & was told it will be sent out as soon as possible, after thanking them i’ve never heard back from them. i’ve sent consistent messages begging for a respond & since my item... See more

Company replied

Company details

  1. Clothing Shop
  2. also in
  3. Costume shop

Information provided by various external sources

Get Rave Ready! Our rave clothing store has FREE SHIPPING and the best raver clothing, ufo pants, sexy outfits, rave toys and more. Whether you are looking for clothing or glow rave toys...we've got it!


Contact info

1.1

Bad

TrustScore 1 out of 5

366 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.1

All reviews

(366)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent, Everything was great, I'll be back!

I placed an order on July 12th for a Vibedration bag and some shorts and received it on the 19th which is exactly one week. I couldn't be happier with my new items, the shorts fit perfectly an are just like in the photo. The hydration pack is even more holographic than I imagined. I'm definitely going to stock up for burning man! A+++

21 July 2018
Unprompted review
Rated 5 out of 5 stars

Love the clothes, not the shipping time

It fits well and is high quality! My only complaint was it took a while to ship and at one point the delivery date was unavailable and my package was seemingly stuck somewhere in Indiana. Not a huge deal, I got everything within 10 days and the order was all correct! Will definitely buy more in the future.

20 July 2018
Unprompted review
Rated 4 out of 5 stars

Great Product but shipping is ehhh

I thought the prices were fair, the quality was good, but the sizing was a little off depending on the brand. I know raveready doesn't control that but I think better size charts would be good.

18 July 2018
Unprompted review
Rated 4 out of 5 stars

Comfortable

The color was off from what I had expected. I thought they would be shorter. They are comfortable and I am keeping my order though.

14 July 2018
Unprompted review
Rated 1 out of 5 stars

Worst Company

I placed an order on the 31st of May. On the 7th of June I contacted them to receive my tracking number, they responded quite quickly on the 8th of June with my USPS tracking number.

It is now the 11th of July, and so far the only thing thats happened with my order is that a shipping label has been created. I have contacted the company numerous times the past 3 weeks inquiring about when my order will be shipped out (I specifically ordered the item for a festival thats happening 3 weeks from now).
They claim on their website that the orders go out in 4 days yet mines been a month and a half and its still not sent out..
Also they claim it takes them 2-3 business days to get back to you but now its been weeks...

Very unhappy with their lack of customer service, kicking myself in the butt that i didn't order this item from i heart raves. I made an i heart raves order 1 week after this one and have already received it as of 2 weeks ago!
Saw all the bad reviews after I placed the order and had a feeling it was going to go down like this. I warn everyone to stay away!

I have contacted my bank and sent them proof that i have been messaging them and proof of purchase, because i would like my money back, and since rave ready is not answering me, I will try to get my refund from my bank.

12 July 2018
Unprompted review
Rated 5 out of 5 stars

Nothing but love for the raveready fam

Nothing but love for the raveready fam! I ordered a sequin robe kimono thing and it took about 5 days to get to me. It was definitely the high....light of my eforest adventure. My friends just melted into it. It fit well, shipping was quick, and it looks amazing!

6 July 2018
Unprompted review
Rated 1 out of 5 stars

It's a scam don't ever buy from this website …

It's a scam don't ever buy from this website. I order 4 itmes on the 28th may. Since I made the order i tried to contact the company about 4 times and I haven't got an answer. I asked about the shipping company and tracking number but nobody answered me. But the most worst part was when I got the package - I got only 1 of the 4 items I purchased. I left so many questions and requests on their website and their Facebook, but again, nobody answered me
I have no clue where is the rest of my package. Those items worth about 130 dollar and I will never see the clothing or the money. You can see so many more similar cases like mine so don't you ever buy from this company because you will never see your package. It's literally throwing money away.

18 June 2018
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible! It’s been over two weeks since I ordered (says it got shipped on 5/31) and haven’t heard back with any type of confirmation or shipping/tracking info. I leave to the festival this Wednesday.

My order references are QDSCRTEFC and JXSXLAOSE. I would like a refund or else I am calling my bank.

12 June 2018
Unprompted review
Rated 1 out of 5 stars

No tracking no customer service

Placed an order before reading all the reviews. Definitely makes me nervous reading these reviews bc my order status has said shipped directly since the 21st I have also tried to contact customer service through email for tracking and no response. If I dont receive my items I WILL be taking further legal action.

30 May 2018
Unprompted review
Rated 1 out of 5 stars

placed my order on the 8th & was told…

placed my order on the 8th & was told it will be sent out as soon as possible, after thanking them i’ve never heard back from them. i’ve sent consistent messages begging for a respond & since my item didn’t get here on time i don’t have a set outfit for my event. it’s a scam, seriously considering legal forces to take place because it seems like this is a consistently thing for many people. not acceptable. don’t order from these people.

29 May 2018
Unprompted review
Raveready logo

Reply from Raveready

We haven't had the last name Sinclare place an order since 2016. The last order from a Britany with that spelling was in March and the last name does not match. We also have no orders open from the 8th (of any month) so we would need more information to help you.

Rated 1 out of 5 stars

CRIME

I bought shoes from this website and it did not arrive in time for the event I wanted to wear it to.
I have emailed the company few times now and have not gotten one reply back. Do not order from this company and do not expect to get any customer support. This company just stole my money.
Now I will do everything I can to cancel this order and to get my money back.
order ref- NJLZTMHNY

14 May 2018
Unprompted review
Rated 4 out of 5 stars

No idea when I will receive my top for…

No idea when I will receive my top for EDC but the order status says it’s been shipped directly.. on April 25th? Can anyone tell me

2 May 2018
Unprompted review
Raveready logo

Reply from Raveready

Hey love! Thanks for the great review. Your order was shipped out on Monday and should be with you before the end of the week. Your tracking number is available in your account, feel free to reach out to us anytime using https://www.raveready.com/contact-us

Thanks!

Rated 1 out of 5 stars

Cancelation and refund.

Cancelation and refund.

KVSKMJHKN is my order itinerary I placed on April 26 of 2018, I'll like to cancel my order, and want a full refund. I spent 69.99 USDs for a pair of boots. If I don't get my full refund I'm taking this company to small claims court and going to report a fraud to my card company. This company is duplicitous. They don't have a contact number or FAQ on their site.

Edit: I contacted my bank. I'm getting a new card and hopefully my refund. This company is a fraud.

30 April 2018
Unprompted review
Raveready logo

Reply from Raveready

Hi There! You placed an order on Thursday evening. It is now Monday at 5am. Your order hasn't been processed - we are closed on the weekends. If you'd like to cancel the order please let us know before it gets processed later today or tomorrow.

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Ordered a pair of pink high waisted bottoms, on 4/15/18 the order says shipped directly and I have not received a tracking number or my order in the mail yet. I have tried emailing the company SEVERAL TIMES! and messaged them on Instagram and I have not received a response.

26 April 2018
Unprompted review
Rated 1 out of 5 stars

Biggest Scam

This company doesn’t even deserve 1 star. I placed an order a month ago, and it still says “order placed” on my account. The order hasn’t even been shipped yet. I have tried to contact them many times trying to figure this out, but have had no response. I will be taking every action possible to get my money back for this order. Never buy from this company. I don’t even know how they are still operating.

13 April 2018
Unprompted review
Raveready logo

Reply from Raveready

Hey Kali!
If you take a look at the product page (your crop) it explains in the description that it is a custom order and has a future shipping date, on top of your order being an international order as well shipping will be a bit slower than normal. I apologize for an agent not getting back to your email, I can see the first was sent last night at about 10:30pm our time - messages take a day or so to respond to and keep in mind when you send them at 10:30PM our time we might not get back to you right away.

Rated 1 out of 5 stars

I have been emailing this company for…

I have been emailing this company for the past two weeks now. I bought an article from this website and it did not arrive in time for the event I wanted to wear it to. I recently returned the product and have a receipt for it and a screen shot of it being delivered back to the company. I have not received an email stating the return now have I gotten my money back for returning it unopened or worn. I have emailed the company five times now and have not gotten one reply back. Do not order from this company and do not expect to get any customer support. I have no idea how a company that says it is based in LA is even still up. I would like an email back from the five I have sent to this company in regards to my refund. Will that happen? Doubt it. How can we go further in this and get our emails answered?

4 April 2018
Unprompted review
Raveready logo

Reply from Raveready

Hi Alisha!
Yes, I see your 4 messages in the last 3 days I can also see that an agent sent you the return instructions that explain the process in detail, I'm very sorry if you weren't clear about anything on that page. If you have any other questions about that process, please refer to that page, I'm sure it will answer any additional questions beyond what you asked here. To cover what you asked here - "All returns and exchanges will take 7 - 10 business days to process." at that point a returns agent will complete your return. Your order was delivered to our separating warehouse just a few days ago, when the returns department receives and processes that return you will get a notification email. I'm sorry if there was any confusion about that!

Rated 1 out of 5 stars

DO NOT TRUST THEM

DO NOT TRUST THEM!! I would give them 0 stars if possible. Ordered an outfit two weeks prior to ultra. They confirmed the order, charged me $80 and marked the item as shipped. After waiting for my outfit to arrive last minute I finally emailed them. Only then one day before my trip did they tell me they were out of stock and couldn’t ship the item. Didn’t even offer anything else for me. I tried emailing again several times still with no response asking why they failed to inform me and still haven’t heard back. I will never order from this site again and you shouldn’t either. Rave ready or amazon are way more reliable..

28 March 2018
Unprompted review

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