Rawlins Paints Reviews 

10,840
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 625 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including specialized paints and coatings often hard to find elsewhere. Many highlight the excellent service, with staff providing helpful guidance and efficient support. The ordering process is straightforward, and people frequently commend the fast, reliable delivery, often arriving sooner than expected. However, some customers noted delivery issues, including delays, missing items, or damaged packaging. A few also felt product descriptions could be vague, leading to unexpected aggregate sizes or colors not matching online representations. Additionally, some experienced problems with incomplete resin kits or excessive basecoat quantity for their project.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the quality and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of the paint... See more

Service

Users describe positive interactions with service, consistently highlighting its brilliance, efficiency, and... See more

Order

Customers had positive experiences with order, finding the process straightforward and efficient, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering can be a bit confusing at times where item description is vague. Good quick despatch . Good quality paint ,but type 14 thinners and marine paint is getting expensive every time i order new... See more

Company replied

Rated 5 out of 5 stars

So I'm painting a Dutch Barge over red oxides and other paints, and asked James @ Rawlins for advice. He recommended Junolac anti-corrosive paint. This is a beautiful paint, I loved putting it on, and... See more

Company replied

Rated 5 out of 5 stars

top quality bonded resin driveway kits- very easy to use, best price i could find, excellent choice of coloured aggregates and delivered quickly by a very helpful delivery driver ! very pleased to be... See more

Company replied

Rated 5 out of 5 stars

From start to finish the whole process has been exceptional, friendly and expert customer service from Lucy in helping me pick the right product, she went above and beyond. I received the order when... See more

Company replied



Company details

  1. #13 of 49 best companies in Paint shop
  2. #43 of 212 best companies in Decoration and Interior Design Store
  3. #1 of 6 best companies in Fire protection system supplier
  4. #2 of 8 best companies in Industrial Supermarket
  5. #2 of 32 best companies in Paint Manufacturer
  6. #16 of 96 best companies in Tool shop

Information provided by various external sources

Established since 1873, we have around 142 years’ experience of advising and supplying paint to the trade & retail. As a family run business, we value every customer and their needs, and pride ourselves on being able to offer friendly, expert advice to every customer no matter what their business size or spend.

rawlinspaints.com Details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

11k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(10,840)

603 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and Easy to order

Quick and Easy to order, delivery was next day

27 May 2026
Rawlins Paints logo

Reply from Rawlins Paints

Really glad everything went smoothly, Christine. It’s great to know you found the website easy to use and that your delivery arrived promptly.

Rated 5 out of 5 stars

Haven’t ordered from Rawlins before but…

Haven’t ordered from Rawlins before but their service was excellent and my paint was delivered very quickly. I needed a special paint for UPVC and found Zinsser All Coat Exterior Satin ( water based) on their site and they had exactly the colour I was looking for. It is a lovely product to paint with and really does the job well. I highly recommend this Zinsser paint and Rawlins service and will definitely be ordering from them again.

24 May 2026
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Reply from Rawlins Paints

Justine, thank you for such a detailed review - we're delighted to hear your first experience with Rawlins Paints was such a positive one. It's great that you found the exact colour you wanted in Zinsser AllCoat Exterior Satin and that it performed so well on your uPVC project. We really appreciate the recommendation and look forward to helping with your next project.

Rated 5 out of 5 stars

Technical support very useful

Technical support to ensure we purchase the correct product for the environment and surface it is to be used in. Very happy.

23 May 2026
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Reply from Rawlins Paints

Thanks for sharing this, Paul. The technical team will be pleased to hear they could help.

Rated 5 out of 5 stars

Great service

Great service on delivery and answering technical questions.
Great product and easily applied.

22 May 2026
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Reply from Rawlins Paints

Thanks for the great feedback. We’re pleased the delivery went smoothly and that the team could help with the technical questions.

Rated 4 out of 5 stars

Good product

Good product, slightly slow delivery time.

21 May 2026
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Reply from Rawlins Paints

Hello David, thank you for your patience on delivery - the bank holiday weekend added an extra non-working day to the timescale on this occasion.

Rated 5 out of 5 stars

A good experience.

Good quality products delivered on time.

7 May 2026
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Reply from Rawlins Paints

Thanks for the feedback, Robert. We’re always pleased to hear our products met expectations and arrived on time.

Rated 2 out of 5 stars

Spent a couple of grand over the past…

Spent a couple of grand over the past 12 months cash sales wasn’t offered an account then told once the price increase would you like to set up an account and save 5% . Paid the extra £85 next day delivery only to receive it 4 days later completely buggered my job , then refused to send the £85 back.

19 May 2026
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Reply from Rawlins Paints

We're sorry to hear how frustrating this has been, James.

We've attempted to get in touch by phone and email, but unfortunately haven't been able to reach you. Please contact our Technical Manager, Nick, on 0113 245 5450 (option 2) or at nick@rawlinspaints.com so we can talk through everything with you and work towards putting things right.

Look forward to hearing from you.

Yours sincerely,

Rawlins Paints.

Rated 5 out of 5 stars

Purchase of Sovreign Gold paint was a…

Purchase of Sovreign Gold paint was a smooth transaction and delivery was fine. My only concern when I opened the package was that some of the tins had turned upside down but still had lids on. It might have been better to tape the lids and / or package more tightly so they didn't move about. All good otherwise. Thank you.

5 May 2026
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Reply from Rawlins Paints

Thanks Philip. Good to hear the order process and delivery were fine, and we appreciate the note about packaging.

Rated 5 out of 5 stars

This is the second time with your…

This is the second time with your company. Great selection of paints types and colours. Fantastic company statement and commitment to achieve customer satisfaction that you do with ease! When you fine a great thing which is so hard to find. Sorry! You do what is said on the tin. Fantasticly.

18 May 2026
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Reply from Rawlins Paints

Really pleased to read this, Alexander. Thanks for choosing Rawlins Paints again, and for such generous feedback on the range of paint types, colours and service.

Rated 3 out of 5 stars

Not very pleased

Not very pleased. Having followed the instructions to the letter, I found this paints ability to adhere to existing floor paints isn't good. OK on bare concrete but very poor elsewhere. At £100 a tin I thought I was getting the Rolls Royce of floor paint but I got the Renault. Time has proved that this floor paint isn't value for money.

28 August 2025
Rated 5 out of 5 stars

Excellent product

Excellent product, quick drying and easy to apply a second coat the same day.

I would certainly recommend Rawlins Paints.

9 May 2026
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Reply from Rawlins Paints

Thank you for sharing this, Richard. Glad the product was easy to use, your recommendation means a lot to the team.

Rated 5 out of 5 stars

Confidence in picking the best .

Excellent , the consistency of the paint the coverage the finish gave me everything I was looking for.
Would recommend it without hesitation.

17 May 2026
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Reply from Rawlins Paints

Thanks Michael. It’s fantastic to hear the paint delivered on all the key points - consistency, coverage and finish. Appreciate the recommendation.

Rated 5 out of 5 stars

Great Service

Good service

17 May 2026
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Reply from Rawlins Paints

Really appreciate the feedback, John. Glad everything went smoothly.

Rated 5 out of 5 stars

Item delivered on and as…

Item delivered on and as promised.Product was expensive to buy but i am more than hopeful it will be the right product for the job

16 May 2026
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Reply from Rawlins Paints

Really appreciate the review, Derek. For any product or application questions, the technical team is always happy to help.

Rated 5 out of 5 stars

Good efficient service

Good efficient service. Arrived quickly and well packaged.

16 May 2026
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Reply from Rawlins Paints

Really pleased the order reached you quickly and in good condition. Thanks for taking the time to review Rawlins Paints.

Rated 5 out of 5 stars

Prompt and efficient.

Prompt and efficient.
Many thanks.
Roger H.

1 May 2026
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Reply from Rawlins Paints

Thanks Roger. Great to hear everything was prompt and efficient - the team will really appreciate your feedback.

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