Raymour & Flanigan - Albany Colonie Reviews 

i bought a $1600 recliner with motorized legs and lumbar for medical reasons. the motored failed twice and i’ve been waiting 3.5 months for a replacement motor. management at the albany ny store are no help and i will never anything from raymour again after many years of purchases by me and my family

Overall an excellent experience… Ralph was extremely helpful and easy to deal with, as we decided on our purchases
We can recommend your business without reservations!

Salesperson (Alfia) was knowledgeable and helpful by offering options available to us without being aggressive.

So first of all, the women who helped me was pleasant to deal with. She walked me through everything i needed to do to fulfill my order. I would say she was the main reason for the 5 stars. But to honest with you the whole crew seem to be nice.

customer service was excellent. Staff were welcoming, attentive, and provided clear orientation that made my visit smooth m.
Her guidance helped me navigate everything easily, and I appreciated her professionalism and willingness to assist

I've been waiting on my furniture to be repaired since January and I keep being told first in May will be fixed then June and now August

Tim asked what I was looking for when I came in, showed me where they were and let me look around by myself. No pressure at all. Great personality! He followed up afterwards answering any questions. Very knowledgeable! Good sense of humor and I get my delivery on Tuesday!! Can’t wait for my new bedroom furniture to arrive.

Professional and friendly delivery. Great products.

The sales lady was very knowledgeable and accommodating. She knew exactly what we wanted and where it was.

Sales person was very helpful and knowledgeable

Drew Was professional, knowledgeable, and friendly

I ordered online. But nothing I received had my order number on it. I found this odd.

I was greeting when I enter the store and was directed to the area of the item I was looking for. I was left alone to look without pressure. Only when I was ready the salesperson that assisted me was very knowledgeable about items that I was looking for and was able to make a purchase and was very satisfy.

Our salesperson was knowledgeable, helpful, and friendly. She explained delivery options and offered information on where/how to dispose of our old furniture.

Very accommodating to our needs in every way , informative and friendly

Frank is amazing. Friendly, helpful, knowledgeable. Sometimes buying furniture is a dreaded experience, but he asked the right questions, listened to what I was looking for and gave me choices without being pushy. I highly recommend Frank with Raylour and Flannigan

This was our first time to the Outlet location. Fiamma was incredibly helpful and patient with us as we searched for odds and ends to our new home. She was very knowledgeable on the products and took time to help us find the right pieces. We really appreciate the time she spent with us. Can't wait for the new furniture to arrive!

quality sucks. two guys that barely speak english delivered. furniture was not assembled correctly.

I had an order for pick up. It was ready as estimated. The procedure was simple and the people were friendly, professional and helpful.