Allan was knowledgeable and friendly. Will definitely shop here again! Jon and Lewis were great with the delivery. Very punctual and efficient!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Upon arrival we were greeted and shown to mattresses quickly, the sales rep was knowledgeable, pleasant and easily answered all our questions. Showed us many options,pros and cons and gave us time to... See more
Company replied
I ordered online, but had a problem that customer service ended up having to fix. Customer service was excellent. Delivery was also excellent. I knew exactly when they were going to arrive to the sec... See more
Was welcomed pleasantly as I walked in the door. Salesman stayed with me to assist with questions and furniture use. Everything was explained clearly and fully, making sure I understood the whole tr... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
220 Reynolds Road, 13790, Johnson City, NY, United States
- 6077972214
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend the Outlet Store
They had so much to choose from and everything in stock! Great experience!
Randy was amazing, he was so knowledgeable about all the items I was looking to purchase! Highly recommend him and the outlet store!

Reply from Raymour & Flanigan - Binghamton
Erica did a great job walking me…
Erica did a great job walking me through all the mattress options

Reply from Raymour & Flanigan - Binghamton

Reply from Raymour & Flanigan - Binghamton
Furniture Purchase
Was welcomed pleasantly as I walked in the door. Salesman stayed with me to assist with questions and furniture use. Everything was explained clearly and fully, making sure I understood the whole transaction. Nice, clean, well organized an displayed area. Store visited is not listed below - it was the newly established outlet in Johnson City.

Reply from Raymour & Flanigan - Binghamton
Store associates were extremely helpful…
Store associates were extremely helpful without being overbearing. There was a great selection and fantastic prices.

Reply from Raymour & Flanigan - Binghamton
Helpful, efficient and fast
They were so helpful, efficient and fast. They made the job of buying furniture easy. Thank you!

Reply from Raymour & Flanigan - Binghamton
Showroom Manager Orrin Kenyon was…
Showroom manager Orrin Kenyon was responsive to our replacement sofa requirements. He looked up equal sofas and specifications quickly. He showed me power sofas through your showroom. He also explained financing and delivery procedures.
Conrad was amazing
Conrad was amazing, showed us all of our options and couldn’t have been more pleasant. Thank you!

Reply from Raymour & Flanigan - Binghamton
Good service
Our salesperson Renee was fantastic
Our salesperson Renee was fantastic. Helped us get through a tough time picking a couch and answered all our questions. Will definitely come back to her when need more furniture for our house when we find it.

Reply from Raymour & Flanigan - Binghamton
Very friendly and efficient staff
We loved Evie,our sales lady
We loved Evie,our sales lady! She was superb in her patience and helping us find just what we were looking for. She even contacted us at home on Saturday night to discussed what was wrong and to see what could be done. Jessica Harrington, the assistant manager, saved the day. When our leather living room set was not working ( the electronic head rests) we were told it would be resolved on the following Monday by Eric, the store manager. He dropped the ball and we wound up having to call etc when he was to call us to set up others coming to resolve the issues. He never did
He didn't communicate to the assistant manager what was gong on. So no one called. We had to call again ( not happy) Jessica went out of her way to be sure to come personally to our house and take care of the incorrect installation that had occurred when initially delivered. With employees like Jessica and Evie,I would shop there again. Maybe Jessica needs to be the store manager and Eric,the assistant manager. If not for these employees, I'd reconsider doing business again with your company. I just made an online purchase last night so we shall see how that goes as well.
A Helpful Manager
The manager, Oren, listened to our concerns regarding a mattress we wished to return, and was extremely helpful in assisting us in finding a satisfactory replacement with no hassle.
Matt Burns was fantastic to work with
Matt Burns was fantastic to work with. Spent a considerable amount of time educating us regarding differences in mattresses, and also made a great suggestion for a new office chair. He was polite, personable and not pushy at all. Thanks for your help !

Reply from Raymour & Flanigan - Binghamton
Purchased a sofa and loveseat July…
Purchased a sofa and loveseat July 2022. First week texted Matt Burns the ever so fake salesman about a minor problem. He assured us he would take care of
it. Never heard from him. Once again, Matt was notified
about the poor quality of the furniture and also about his assurances that any discounts would be received.
Again no response. We have garbage picked better. I had beautiful furniture for fifteen years from Olum's. Would buy it again today if they still had it.

Reply from Raymour & Flanigan - Binghamton
I have always had positive experiences…
I have always had positive experiences with Raymour and Flanagan, from the salespeople to those who deliver the furniture to the quality of the furniture itself. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







