Raymour & Flanigan - Bridgewater Reviews 164

TrustScore 4.5 out of 5

4.6

744 US Highway 202 South, Suite 100, 8807 Bridgewater, NJ, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Salesman was helpful and also allowed us the space to explore our options without undue pressure Was also helpful In adjusting our order due to our measurement mistake in a timely and respective m... See more

Rated 1 out of 5 stars

Hey Team, This is to informed you that I didn't receive any mattress from your side... however delivery was scheduled for today evening as per email and text message... "Raymour&Flanigan:... See more

Company replied

Rated 5 out of 5 stars

Hawa Turay is amazing. I’ve been there numerous of times I’ve never been pressured, only assisted. I want to thank Hawa the assistance of furnishing my new office space. Strongly reco... See more

Company replied

Rated 5 out of 5 stars

Our sales manager Mac Isibor was so knowledgeable. He explained every detail about mattress technology. He was friendly to our children and brought them water so we could concentrate on our purchase.... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 744 US Highway 202 South, Suite 100, 8807, Bridgewater, NJ, United States

  • 9088952445

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Salesman was helpful and also allowed…

Salesman was helpful and also allowed us the space to explore our options without undue pressure Was also helpful
In adjusting our order due to our measurement mistake in a timely and respective manner. Was also knowledgeable about the merchandise

26 May 2026
Rated 5 out of 5 stars

Great experience

Great experience. Reina was professional and very helpful. The furniture remover she recommended was great as was the delivery team.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Was greeted by Addie Del Vecchio

Was greeted by Addie Del Vecchio. She was very pleasant to work with. She showed me several different living room sets and has a great eye for pairing furniture. She is very knowledgeable and explained everything clearly. Would definitely work with her again when I am in the market for additional furniture. The entire staff was also helpful.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Bought online

Bought online. Wasn't able to set up a delivery time. Instead a date was selected for me without my knowledge and I've been unable to change the date.
Calling Raymour & Flanigan was pathetic. The customer service department is awful. Getting through the automated service was torture and then i was told customer service wait time was less than a minute. As it turned out, it was a 12 minute hold time.
Emailing was just as pathetic. No one knows what to do or can help. Instead the emails go unanswered or they're passed off to someone else who in turn does nothing.
I still don't know when my sofa is coming.
It was a big mistake buying from Raymour & Flanigan!

8 February 2026
Rated 5 out of 5 stars

Very Cordial

Very Cordial, Friendly, Knowledgeable and Patient staff. It was a pleasure working with Paul Pallasena... Raymour & Flanigan is definitely my first choice for store for all my furniture needs

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Very rude

Very rude, I called in Raymour & Flanigan to ask them when my order be ready for pick up and woman asked me for order number and immediately put me on hold with out any notice also she had an attitude you know when you charge arm and a leg for furniture you should treat customers like that.

15 September 2025
Rated 5 out of 5 stars

Great, no pressure experience

Patrick greeted me at the door, asked what I was looking for and immediately showed me several options. He didn’t rush me and answered my myriad of questions.

31 August 2025
Raymour & Flanigan - Bridgewater logo

Reply from Raymour & Flanigan - Bridgewater

Hello Shannan S.,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Patrick provided you with excellent service and helped you find the perfect options without feeling rushed. Our team strives to ensure every customer feels valued and informed, and it's wonderful to know that Patrick met those expectations. We truly appreciate your feedback and your perfect rating. If you have any more questions or need further assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent service!

30 August 2025
Raymour & Flanigan - Bridgewater logo

Reply from Raymour & Flanigan - Bridgewater

Hello Customer,

Thank you for your feedback! We're glad to hear you had a great experience with our service. Your satisfaction is our priority.

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our salesman Velkat Yenchuri made us…

Our salesman Velkat Yenchuri made us feel very comfortable and welcome. He listened to what we were looking for and was never pushy. Velkat was knowledgeable and answered all our questions. The speedy delivery was especially helpful as well.

18 August 2025
Raymour & Flanigan - Bridgewater logo

Reply from Raymour & Flanigan - Bridgewater

Dear Joseph,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Velkat made you feel comfortable and welcome during your visit. It's great to know that his knowledge and attentive service met your expectations without any pressure. We're also delighted that our speedy delivery added to your satisfaction.

Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Velkat and the rest of our team. We look forward to serving you again in the future and helping you find the perfect pieces for your home.

Best,
The Raymour & Flanigan Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look