Raymour & Flanigan - Collegeville Reviews 

170
TrustScore 5 out of 5

4.9

300-A Water Loop Drive, 19426 Collegeville, PA, US


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Rated 5 out of 5 stars

Michelle was so very wonderful to work with. She helped me with the color selection and explain the quality of the furniture and how the different varieties of cloth that were available. She took time... See more

Rated 5 out of 5 stars

Just had a wonderful experience with Christina from sales. She helped me verify the availability of a product and made it very simple for me to make the purchase by sending me a link.

Rated 5 out of 5 stars

Your sales staff representative was friendly, very knowledgeable and willing to work with me in making a decision that was the right one for me.

Rated 2 out of 5 stars

The saleswoman and manager were not very welcoming. We went in for a specific tv stand that I found on the website, she seemed disappointed that it wouldn’t be a bigger sale. When my husband asked for... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 300-A Water Loop Drive, 19426, Collegeville, PA, United States

  • 4849021834

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(170)

4,233 reviews in the last 12 months

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Rated 4 out of 5 stars

R&M Made it right.

Purchased coffee table, opted for pickup.
Upon opening, found glass top to be scratched and defective polished edges.
Everyone at R&M was willing to help replace glass. Manager Ernie (DiBartolo?)was exceptionally helpful and wanted to make sure I was satisfied. Very pleased with their customer service. Would definitely use R&M t.o purchase again.

25 November 2020
Rated 5 out of 5 stars

Great sales person

Great sales person . Very patient and informative . Item was delivered the next day

12 July 2020
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Melissa! It's nice to hear your visit to our store was pleasant. Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Very helpful

Very helpful. I found exactly what I wanted

8 July 2020
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Carol! We are happy to see your experience shopping at Raymour & Flanigan was enjoyable! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Our salesperson was very knowledgeable…

Our salesperson was very knowledgeable and helpful. We paid for a new mattress and scheduled delivery in 2 days. The mattress was out of stock. No problem..then scheduled delivery 5 days later between 1230 and 330...they came at 5 and didn't want old mattress. But love new mattress!

19 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent experience…

We bought a mattress from Raymour & Flanigan and were very pleased with our salesperson and the service we received. However, after trying the mattress for 30 days we were not pleased with what we picked. It turned out to be too firm for us. So we exercised Raymour & Flanigan's return policy and re-selected another new mattress with the only cost to us being the delivery fee. Again, we had an excellent salesperson (manager) and excellent service. We have our mattress now and love it! It was an unbelievably good experience throughout this entire process, thanks to Raymour & Flanigan salespeople, delivery people and the Raymour & Flanigan guarantee policy.

11 March 2020
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hello Wallace! Many thanks for taking the time to leave us such awesome feedback! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Aaron Teal

Aaron was attentive and always looking out for our best interest. Great advice but never pushy.

25 February 2020
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi James! It's great to hear you had a great experience furniture shopping at Raymour & Flanigan! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

On Time Delivery

On Time Delivery , Excellent set up service for my mattress
Sales personnel very helpful in deciding which mattress to buy..

13 February 2020
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Paul! It's great to hear you had a positive experience! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Helpful,knowledgeable

Helpful,knowledgeable, and courteous. Sandy was wonderful to work with.

8 February 2020
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Lois! We are pleased to see you had a fantastic experience! Have a great day! -MR

Rated 2 out of 5 stars
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Tim. We are very sorry to hear you had this experience in our showroom and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 5 out of 5 stars

Great experience

Great experience! The assistant was very knowledgeable and attentive to our needs.

19 December 2019
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Eric! It's great to hear you had a great experience furniture shopping at Raymour & Flanigan! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Friendly Staff

Everyone was very nice and helpful, as always!

9 December 2019
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Michael! It's great to see you enjoyed your experience with Raymour & Flanigan. Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Very pleased

Very pleased. Irena was a wonderful saleswomen in Collegeville and Victoria was very helpful with the delay to get us our missing pieces and an additional savings. We will definitely be back.

Even when we picked up our furniture in Delaware it was packed well and they helped us load it.

Extremely pleased from start to finish and we love our new living room set.

7 December 2019
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Kenneth! Thank you for taking the time to leave us such a great review! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Great experience

We worked with Tom at the Outlet and had a great experience. He helped us find the pieces we wanted and provided suggestions as needed.

4 December 2019
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Aileen! We are delighted to see you enjoyed shopping for furniture with us. We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

We LOVED working with Ciara

We LOVED working with Ciara. She was extremely knowledgeable and able to answer every question we had. It seemed she knew exactly where every piece of furniture was located in the whole entire store. 10/10 would go back again.

21 November 2019
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Jennifer! Thanks so much for taking the time to leave us such a detailed review about your shopping experience! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Tez was fabulous!!!

11 November 2019
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi John! Thanks so much for your kind review! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Kathy was very helpful and…

Kathy was very helpful and knowledgeable with our choices

30 October 2019
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Barbara! Thank you for your fabulous review! Have a great day! -MR

Rated 5 out of 5 stars

Our sales consultant Tez Seiberlich was excellent!

Our sales consultant Tez Seiberlich was excellent! She was patient with us, very thorough with her explanations and provided excellent service!

26 October 2019
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Jim! Many thanks for telling us about your experience. We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Leather Sofa and Chairs

Nice furniture!

22 October 2019
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hello Joe! We want to thank you for telling us about your experience. We hope to see you again soon! -MR

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