Raymour & Flanigan - Deptford Outlet Reviews 

124
TrustScore 4.5 out of 5

4.6

2000 Clements Bridge Rd, Suite 101, 8096 Woodbury, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

My salesperson’ Westly’ is professional, listens to my needs to purchase and doesn't try to over sell. I remember him from a past purchase and decided to request his assistance again. I purchased a tw... See more

Rated 4 out of 5 stars

My sales rep, Kathy Palmisano was caring, patient and knowledgeable. She answered all questions and explained her answers clearly. My only disappointment is that the outlet doesn't offer the same prom... See more

Company replied

Rated 5 out of 5 stars

The large selection of sofas and loveseats made shopping a breeze. Anne Wald your store consultant was very helpful and I appreciated her hands off approach. She let us shop without hovering and gav... See more

Company replied

Rated 5 out of 5 stars

When we came into the store we were greeted by Matt. He was welcoming and directed us towards what we were looking for. He was unobtrusive but observant and ready to answer our questions. We found wha... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2000 Clements Bridge Rd, Suite 101, 8096, Woodbury, NJ, United States

  • 8565793333

4.6

Excellent

TrustScore 4.5 out of 5

124 reviews

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4.6

All reviews

(124)

4,005 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The sales lady ( Alisa Demayo) was…

The sales lady ( Alisa Demayo) was kind, and very knowledgeable about what we were looking for.

10 May 2025
Raymour & Flanigan - Deptford Outlet logo

Reply from Raymour & Flanigan - Deptford Outlet

Hello Charles R Riegg,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Alisa was able to assist you with her kindness and expertise. Providing knowledgeable and friendly service is something we strive for, and it's wonderful to know that Alisa made a positive impact on your visit.

We truly appreciate your 5-star rating and your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

My sales Consultant was Alisa Demayo

My sales Consultant was Alisa Demayo. She was very well-informed and knowledgeable. She was not high-pressure or loaded with hype—she was a pleasure to deal with and very helpful. No, I am not a relative, current friend, or former friend.

7 March 2025
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Reply from Raymour & Flanigan - Deptford Outlet

Hello Gregory,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Alisa provided you with such knowledgeable and pleasant service. It's wonderful to know that she made your visit enjoyable and pressure-free. We truly appreciate your kind words and your 5-star rating. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Easy experience

I knew what I wanted, just wanted to see it in person.

I think $75 delivery charge is outrageous.

18 February 2025
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Reply from Raymour & Flanigan - Deptford Outlet

Hello D Valente,

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found what you were looking for and appreciate your visit to our store. We are sorry to hear that you are dissatisfied with the price of our delivery fees. We would like an opportunity to discuss this matter with you. Please send a brief summary of your experience, as well as your name and phone number, to rfcare@raymourflanigan.com and a leader will reach out shortly. Thank you!

Rated 5 out of 5 stars

Always a pleasant experience and…

Always a pleasant experience and courteous customer service.

9 February 2025
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Reply from Raymour & Flanigan - Deptford Outlet

Hello Mike,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you consistently enjoy pleasant experiences and courteous customer service at Raymour & Flanigan Furniture and Mattress Outlet. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. We look forward to welcoming you back soon!

Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687

Rated 5 out of 5 stars

Richard was an excellent salesman

Richard was an excellent salesman, he explained everything, gave us all the information and gave us time to talk about it among ourselves, it was the 3rd furniture store we visited and because of the good treatment we decided to buy here.

2 December 2024
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Reply from Raymour & Flanigan - Deptford Outlet

Hi Marco,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Richard provided you with excellent service and all the information you needed. It's wonderful to know that his approach made your decision easier after visiting multiple stores. We truly appreciate your business and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very nice and polite lady that help me…

Very nice and polite lady that help me and show me around, very helpful and kind

18 November 2024
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Reply from Raymour & Flanigan - Deptford Outlet

Dear Ramona,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team member. It's great to know that you found the assistance helpful and kind. We hope to see you again soon!

Best regards,
Ashley F.
The Raymour & Flanigan Team

Rated 5 out of 5 stars

New mattress

The sales person Kathleen was very helpful in showing us everything we wanted to see in a mattress and more. She wasn't pushy and allowed us to make the decision ours.

11 November 2024
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Reply from Raymour & Flanigan - Deptford Outlet

Hi Michael,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Kathleen was able to assist you effectively and provide you with the information you needed without any pressure. It's wonderful to know that you felt comfortable making your decision. We hope you enjoy your new mattress and look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Great Service!

8 November 2024
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Reply from Raymour & Flanigan - Deptford Outlet

Thank you so much, Angela, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

the service was great

the service was great

6 November 2024
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Reply from Raymour & Flanigan - Deptford Outlet

Hi John,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our service. We look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

We are always satisfied with Raymour & Flanigan’s Outlet Store whatever…

We are always satisfied with whatever we buy from Raymour & Flanigan’s Outlet Store..The sales people there are always pleasant & will help without being pushy, that’s is why we always go there..Just bought a Sofa Bed on Tuesday Oct 29th & previously a Recliner Love Seat & we are very happy with both …
Thank you Frank Lampe for all your help….

29 October 2024
Raymour & Flanigan - Deptford Outlet logo

Reply from Raymour & Flanigan - Deptford Outlet

Thank you so much, Patrick & Maureen, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being loyal customers with Raymour & Flanigan!

Rated 5 out of 5 stars

No pressure sales

I had an excellent experience at Raymour and Flanigan from beginning to end. My salesperson was very informative from beginning to end. She let me browse on my own and then we met and discussed my needs. She explained what they could offer, and the specials and reviewed pricing with me. I told her that I wanted to check other stores, and she gave me her card and told me to call her if I had any questions. I was at ease without any pressure.

26 October 2024
Rated 5 out of 5 stars

Fred

Fred, my rep, is wonderful.
He made the shopping experience easy!

13 October 2024
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Reply from Raymour & Flanigan - Deptford Outlet

Thank you so much for your review, Tabbetha! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The service

The service! The sales men!

18 August 2024
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Reply from Raymour & Flanigan - Deptford Outlet

Hi Anthony,

Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our service and sales team. Your kind words mean a lot to us, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Attentive service, no pressure

I liked that I didn't have to hunt down the salesperson and that he stayed with us to answer all of our questions and even moved a chair from one side of the room to another to help us compare items. He also showed us on a very large screen some furniture we had previously seen at a sister shop. Very good service and no pressure. Great experience.

11 August 2024
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Reply from Raymour & Flanigan - Deptford Outlet

Hi Mary,

Thank you so much for sharing your wonderful experience with us! We're delighted to hear that our salesperson was attentive and helpful throughout your visit. It's great to know that you appreciated the no-pressure environment and the extra effort to assist you in comparing items. We strive to provide excellent service, and your feedback reassures us that we're on the right track. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Benny was a pleasure to deal with.

Benny was a pleasure to deal with.

5 August 2024
Raymour & Flanigan - Deptford Outlet logo

Reply from Raymour & Flanigan - Deptford Outlet

Hi Jim,

Thank you so much for your kind words! We're thrilled to hear that Benny provided you with a great experience. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

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