Raymour & Flanigan - Fmdalenorth Reviews 

212
TrustScore 4.5 out of 5

4.6

2005 Broadhollow Road, 11735 Farmingdale, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Our salesman greeted us, listened to what we were looking for, made suggestions and then gave us time to look around without the feeling of being constantly sold to.

Rated 5 out of 5 stars

The two gentlemen that came to my house were prompt and even called in advance to let me know what time they would arrive.This is important since there is no guessing about arrival time. They were bot... See more

Rated 2 out of 5 stars

I purchased a dresser ($950) and a bedframe ($67). The salesperson insisted on writing two (2) orders, the consequence of which was that I paid $1200 for the dresser and $165 for the bed frame!... See more

Rated 5 out of 5 stars

We entered the store looking for a particular style of table and chairs, but after looking through your extensive selection, we didn't find anything that matched our criteria. We were about to leave... See more


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2005 Broadhollow Road, 11735, Farmingdale, NY, United States

  • 6317688243

4.6

Excellent

TrustScore 4.5 out of 5

212 reviews

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4.6

All reviews

(212)

4,123 reviews in the last 12 months

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Rated 5 out of 5 stars

Our saleswoman

Our saleswoman, Meg, was patient and helpful with us as we picked out our dining room. She had the answers to all our questions and was quite professional helping us make our decisions. I will use no other saleswoman or salesman!!!

31 August 2020
Unprompted review
Raymour & Flanigan - Fmdalenorth logo

Reply from Raymour & Flanigan - Fmdalenorth

Hi Patty! Thanks for taking the time to tell us about your experience! We hope to see you again soon! -MR

Rated 4 out of 5 stars

Great salesperson

Great salesperson. Thank you Steve!

6 July 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Uresh. It's nice to see your experience shopping with us was satisfactory. We hope to see you again soon! -MR

Rated 5 out of 5 stars

Our sales person,Tracy

Our sales person,Tracy, in the Lake Grove NY store made our shopping experience stress free. We were back and forth into the store a few times trying to decide on exactly what furniture we wanted. Tracy was extremely helpful (with a lot of patience) and gave us suggestions (after I was picking her brain) which I found very helpful. Tracy is a true asset to your company. We will be in at a later date looking for den furniture and Tracy is the person we want to help us.

21 February 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Michelle! Thanks so much for taking the time to tell us about your experience with Raymour & Flanigan! We are looking forward to seeing you again soon! -MR

Rated 2 out of 5 stars

To Whom it may concern;

To Whom it may concern;
The only negative comment I have is that it took 30 minutes for a sales person to approached me to see if I needed help, even though about 4 sales people passed me and didn’t acknowledge me. Once a sales lady notice that I was ready to walk out , she approached me and she was very helpful in placing my order. Teach your sales people not to notice race or appearance , that can be very deceiving you don’t know who has money to spend and is ready to place an order for a fast delivery. If you go back to your sales records , I have purchased plenty of items at your store but it is always sad to see how your sales staff takes a long time to even ask if they can help me. The only reason I keep coming back is because I like the quality of your furniture .

Thank you

Have a great day

Jacqueline Contreras

18 February 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Jacqueline. We are very sorry to hear you had this experience in our showroom and we appreciate you taking the time to share this feedback with us. We sincerely apologize for any inconvenience this experience may have caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 5 out of 5 stars

Always a pleasure

Selection, pricing & exceptional sales rep's are just some of the reason's why we chose Raymour & Flanigan time and time again. Super fast delivery is an added pleasure.
Thank you Michael (our salesman) for your insight, direction and most of all, your patience. You're a GREAT asset to the company.

16 February 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Linda! Thanks for taking the time to tell us about your experience! Have a great day! -MR

Rated 5 out of 5 stars

Just what we needed.

Pleasant experience. Good pricing, just the type of unit we were looking for.

28 January 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hello there! It's nice to hear you enjoyed shopping for furniture with us. We hope to see you again soon! -MR

Rated 3 out of 5 stars

When setting up 2 box springs for king…

When setting up 2 box springs for king size mattress left box spring jutted out 6" beyond right box spring. How they could leave it this way is unbelievable. I could not fix because I could not lift king size mattress to get to box spring. Would never purchase from you again.

23 January 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Norman. We are very sorry to hear about this issue with your delivery and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 5 out of 5 stars

professional group of people from in…

professional group of people from in the store down to the delivery team awesome !!

22 January 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hello Dalene! Thanks for telling us about your shopping experience. We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

What a wonderful experience we had!!!!

What a wonderful experience we had (yet again)! No nonsense, no gimmicks— just honest and extremely professional salesmanship. BE SURE to ask for TONY PACHECO!!!!!

21 January 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hello Nancy! We are delighted to see your experience was awesome! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Alan was very helpful and right on top…

Alan was very helpful and right on top of it.

22 November 2019
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hello Erik! It's great to see you enjoyed your experience shopping with us. Thank you for shopping with us! -MR

Rated 5 out of 5 stars

My experience at Raymour & Flanigan in…

My experience at Raymour & Flanigan in Farmingdale, NY was excellent. My salesperson Shaunese was very professional and helpful. I was looking for a bedroom set for my daughter and Shaunese was one of the main reasons I made the purchase instead of moving on to the next store. We had just left a competitor Bobs and after being stalked through their store by salesmen, it was a breath of fresh air. Shaunese greeted us upon entry, asked if she could help, pointed us in the right direction and gave us time and room to breathe to make our decision. I understand the world of sales is competitive, but her style was far more inviting than being made to feel like a sharks next meal. I look forward to delivery and once again would like to thank Shaunese for all of her help.

21 November 2019
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hello Heather! Many thanks for taking a few minutes to leave us such pleasant feedback! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Excellent service

The sales team was very helpful, furniture delivery was fast and the delivery guys were very careful, excellent service overall!!

18 November 2019
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hello Bibiana! Thanks for reviewing your experience shopping with us! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

The service was excellent

The service was excellent, and the price was right.

23 October 2019
Unprompted review
Raymour & Flanigan - Fmdalenorth logo

Reply from Raymour & Flanigan - Fmdalenorth

Hello Ana! It's great to see you enjoyed your experience with us. We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

The salesman who took care of us was…

The salesman who took care of us was awesome and so friendly. We shop there all the time and by far he was the nicest

13 October 2019
Unprompted review
Raymour & Flanigan - Fmdalenorth logo

Reply from Raymour & Flanigan - Fmdalenorth

Hi John! It's great to hear your experience was excellent! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

My experience with Raymour & Flanagan…

My experience with Raymour & Flanagan was great from my salesman Danillo in the Farmingdale location to the delivery. All pieces came in perfect condition better quality then I expected and the delivery man were on time and excellent with the placement of the furniture. I will be back to order more furniture to complete my home.

11 October 2019
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Valerie! Thank you for taking the time to leave us such a helpful review! We hope to see you again soon! -MR

Rated 5 out of 5 stars

My 3 month old couch was damaged and…

My 3 month old couch was damaged and couldn't be repaired so R&F replaced it at no charge. Outstanding customer service!!

13 September 2019
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Susan! We want to thank you for your amazing review! We hope to see you again soon! -MR

Rated 5 out of 5 stars

Everything went smooth

Everything went smooth, Ken the manager
Was very attentive, spent time and made sure
he took care of my situation.

16 August 2019
Unprompted review
Raymour & Flanigan - Fmdalenorth logo

Reply from Raymour & Flanigan - Fmdalenorth

Hello Anthony! Thanks so much for the kind words! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

very helpful

Very helpful & went out of his way to find other furniture we were looking for on the website

12 August 2019
Unprompted review
Raymour & Flanigan - Fmdalenorth logo

Reply from Raymour & Flanigan - Fmdalenorth

Hi Sandra! We are happy to see you enjoyed your experience with us. We hope to see you again soon! -MR

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