I normally don’t write these but I had such a great experience here. The salesman, Adam, was not pushy but still helpful. He answered all of my questions and was very kind and easy to talk to. I will... See more
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Our salesman greeted us as we came in the store and was very knowledgeable, professional, and explained everything very well. It was probably the first furniture store where we weren’t stalked by th... See more
Company replied
This new office in Hanover, PA is doing an awesome job. Craig the General Manager met us at the door. Adam Kotzman was our fantastic consultant. The first sofa he took is to was perfect, after I ga... See more
Company replied
Adam was fantastic! Informative, patient, and assisted me in selecting furniture to fit my needs best. Furniture arrived ahead of schedule, and by professional, courteous, and efficient delivery tea... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
371 W. Eisenhower Drive, 17331, Hanover, PA, United States
- 7179691596
4.8
Excellent
176 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 3% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Adam was very professional
29 June 2026
WONDERFUL EXPERIENCE !!!
WONDERFUL EXPERIENCE !!! Three things made our purchase happen. First, the staff at the Hanover PA gallery are professional & friendly. We were greeted upon arrival & invited to look over the gallery, we were seeking a new power living room group. No pressure. It is easy to see that these folks are caring, they are great LISTENERS & have full knowledge of the Raymoor & Flanigan item inventory. We were Impressed !!! Monique, Phil & Harsh are fabulous !!! So, initially we hesitated on selection but only because we had so much to consider, as in, which living room group is best for us ... the selection is incredible & on full display in the gallery. Third is price - great prices for high quality items !!! We did leave with brochures on several "maybes". The next day we came back to Hanover, PA and made our purchase. So exciting !!! We got the Premium Protection Plan to protect our purchase. A delivery date was selected. Even got a beautiful room rug & a floor lamp we liked. My wife & I agree that we have found a furniture store with a heart !!!!
28 May 2026
Very easy no pressure shopping
1 May 2026
Adam as always was great to work with!
25 April 2026
Salesman Josa was very helpful and…
Salesman Josa was very helpful and informative about our purchase
14 February 2026
Horrible Store manager
Had a horrible experience with store manager Craig! He was absolutely rude and never cared to change his attitude, even when confronting him to tell him to never speak to a customer like that. His response when saying how rude he was and uncalled for was “thank you, anything else?”
That’s when I had it and called him an agole and he responded “thank you”
26 October 2025
Unprompted review
fantastic salesperson
Monique was a fantastic salesperson! She is always professional and friendly. Not pushy at all. Absolutely loved working with her!!!
6 September 2025
Adam was very helpful
Adam was very helpful. Let us look initially by ourselves which we wanted and then when we were ready, answered all of our questions.
10 August 2025
Reply from Raymour & Flanigan - Hanover
Hello Regina Michel,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Adam was able to assist you effectively during your visit. It's wonderful to know that you appreciated having the space to explore on your own and that Adam was there to answer all your questions when you were ready. We strive to provide our customers with a comfortable and supportive shopping experience, and your feedback is a great affirmation of our efforts.
If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan in the future!
Best regards,
The Raymour & Flanigan Team
Our sales representative was absolutely…
Our sales representative was absolutely fantastic! He was patient understanding knowledgeable and really wanted to make sure we were satisfied with our purchase. We are repeat customers and will continue to come back!
9 August 2025
Reply from Raymour & Flanigan - Hanover
Hello Jayme Koontz,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with our home furnishing consultant was fantastic and that you felt well taken care of during your visit. It's always our goal to ensure our customers are satisfied with their purchases, and we're delighted to know that you are a repeat customer who plans to continue coming back. Your kind words and support mean a lot to us, and we look forward to welcoming you again soon at Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Hanover
Hello Michael,
Thank you for sharing your experience! We're glad to hear our sales team was approachable and made you feel comfortable. Your feedback is appreciated and will be shared with our team. If you need anything else, feel free to reach out. We look forward to serving you again!
Best,
The Raymour & Flanigan Team
Phil Grob was extremely knowledgeable…
Phil Grob was extremely knowledgeable and informative about all the items we were interested in purchasing. He went above and beyond to move things around to show us how things could work in our spaces. Very courteous and helpful. We ended up buying a lot more than we initially went out to shop for. Thank you, Phil, for all your help.
13 June 2025
Reply from Raymour & Flanigan - Hanover
Dear Marie,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Phil was able to assist you so effectively and provide the guidance you needed. It's fantastic to know that his efforts helped you find the perfect pieces for your spaces. We truly appreciate your kind words and your decision to shop with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Pleasant staff
Phil was a pleasure to work with. He was knowledgeable about the products and gave us time to decide what worked best for our space.
15 June 2025
Reply from Raymour & Flanigan - Hanover
Hello Tim,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Phil was able to assist you effectively and provide the knowledge you needed to make the best choice for your space. It's wonderful to know that you felt comfortable and unhurried during your visit. We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
The people were great the whole experience was great
There was no pressure when I walked in so I could just look around on my own. Once I found what I wanted the sales associate Hector was a wonderful help got me through everything and just made it an easy and pleasant experience. Thank you very much.
7 June 2025
Reply from Raymour & Flanigan - Hanover
Hello Bertil,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed a pressure-free shopping environment and that Hector was able to assist you so effectively. Providing an easy and pleasant experience is what we strive for, and it's wonderful to know we achieved that during your visit. We appreciate your kind words and your 5-star rating. If you need any further assistance or have more questions, please don't hesitate to reach out. We look forward to welcoming you back soon!
Best regards,
The Raymour & Flanigan Team
An awesome experience
I was greeted at the door with Smiles. My Salesman Phil was very informative and listened to what i was looking for and helped me find the perfect sofa. The process was quick and easy, even after I changed my order, Thank you Josh!!! The furniture store was inviting and laid out beautifully.
9 May 2025
Reply from Raymour & Flanigan - Hanover
Dear Debbie,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Phil was able to assist you in finding the perfect sofa and that Josh made the process smooth, even with your order change. It's great to know that you felt welcomed and appreciated the inviting atmosphere of our store. Your feedback is incredibly valuable to us, and we're delighted to have earned your 5-star rating. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Our experience
Our experience, was absolutely wonderful!! Answered all of our questions, gave suggestions! Allowed us to discuss things on or own and assisted when we were ready!
6 May 2025
Reply from Raymour & Flanigan - Hanover
Hello Harry,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a wonderful visit and that our team was able to assist you effectively. It's great to know that you felt comfortable discussing your options and received the support you needed when you were ready. Your feedback is incredibly valuable to us, and we are delighted to have earned your 5-star rating. We look forward to welcoming you back to Raymour & Flanigan in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Hanover
Hi Lauren,
Thank you so much for sharing your experience with us! We’re absolutely thrilled to hear that Jose was able to help you find exactly what you needed. Providing excellent service is our top priority, and it warms our hearts to know that Jose made your visit such a positive one. If you have any more questions or need a little extra help, please don’t hesitate to reach out. We can’t wait to welcome you back to Raymour soon!
Warm regards,
The Raymour & Flanigan Team
Loved our visit to Raymour & Flanigan
Loved our visit to Raymour & Flanigan! We were very impressed by the beautiful furniture with tons of inventory to choose from. Our salesman (Adam) was extremely knowledgeable and spent time answering all of our questions. We will definitely shop here for all of our furniture needs.
28 April 2025
Reply from Raymour & Flanigan - Hanover
Hello Melanie,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Raymour & Flanigan. It's great to know that our wide selection of beautiful furniture and Adam's expertise made your visit enjoyable. We look forward to helping you with all your future furniture needs. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Super salesperson and third time we have bough from store!
Don our Salesman was very friendly and helpful.
24 April 2025
Reply from Raymour & Flanigan - Hanover
Hello Nancy,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Don was able to provide you with friendly and helpful service during your visit. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Raymour & Flanigan. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
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