Raymour & Flanigan - Harrisburg Reviews 

314
TrustScore 4.5 out of 5

4.7

4661 Lindle Rd, 17111 Harrisburg, PA, US


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Rated 1 out of 5 stars

Delivery for 12/23 at 1:30to4:30pm Know Show Matt called to say weather was BAD, Delivery 12/24 9:15to 12:15 KNOW SHOW I called store asked to talk TO Matt 15 minutes on hold So I HANG UP. Matt NEVER... See more

Company replied

Rated 5 out of 5 stars

Shea was extremely helpful. She showed us a wide variety of the type of furniture we were looking for. She was very friendly and personable.

Rated 5 out of 5 stars

On our first visit we were helped by Mason Hall. On our return visit we were assisted by Diane Roboski. Both associates were very friendly and helpful. They allowed us to ‘enjoy’ the furniture we were... See more

Company replied

Rated 5 out of 5 stars

Our salesperson went above and beyond to see that we were satisfied, insured we were happy in our selection and knew the inventory well. I had a recent hip replacement and she actually brought examp... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 4661 Lindle Rd, 17111, Harrisburg, PA, United States

  • 7178314100

4.7

Excellent

TrustScore 4.5 out of 5

314 reviews

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4.7

All reviews

(314)

4,190 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Experience

We had a terrific experience purchasing our new sectional couch at Raymour & Flanigan in Harrisburg. We were helped by an great sales associate, Jeff. Jeff helped us through the buying process by explaining our options, the pros and cons of different products, layouts of the sectionals, the sizes of each section, and the prices. We highly recommend Raymour & Flanigan and Jeff to find you the furniture you need.

26 November 2023
Unprompted review
Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Harrisburg

Hello JH! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Mohamed was excellent

Mohamed was excellent. It was our second time being assisted by him. He remembered us and our personal history we shared. He was not “pushy” and totally tried to steer us to the furniture we were interested in. Our price point was addressed and we are happy with the value of what we purchased. All in all a good experience.

8 October 2023
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Reply from Raymour & Flanigan - Harrisburg

Hello Ron Johnson! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!

Rated 4 out of 5 stars

The sales representative was very professional and knowledgeable. He patiently walked me through the showroom but alto also allowed me to walk around on my own, which I appreciated.

I had a very positive experience in the store and staff were very friendly. The escalator was not working which made it harder with a bad knee. But an option was offered. My only complaint is that they offered to have a designer call me back to provide advice on other pieces I needed for my home, but he never called to arrange the appointment, which left me with two tables which I purchased without having my couch. But the staff in the store were wonderful.

26 August 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you for your review, Nora! Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Exceptional Customer Service

Salesperson was extremely helpful and provided exceptional customer service.

24 August 2023
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Reply from Raymour & Flanigan - Harrisburg

Hello Joan Bailey! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Mo is an absolute pleasure

Mo is an absolute pleasure. Really seemed like he was trying to get us the best deal he would get.

21 August 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you for your review, Josue. It's great to hear that your sales person, Mo, was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Mohamed gave me so many tips -- like a…

Mohamed gave me so many tips -- like a counter high kitchen table with 4 legs, I didn't need a box spring with the twin bed I bought and storage under the bed. etc. He listened to me then offered suggestion. He was so patient with me.

20 August 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you for your review, Sharon. It's great to hear that your sales person, Mohamed, was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very friendly assistance

I received a misshapen mattress from the Purple company, sought to return it and bought a Purple mattress from Raymour & Flanigan - rather than waiting for the lengthy time Purple would take to deliver another one.
After thinking clearly, I realized I could use the misshapen mattress while I waited for the replacement. Jim Butler helped me with the initial purchase and answered many questions about future purchases for my bedroom and living room.
The women upstairs took care of the purchase and the cancellation with a wonderful attitude.
I will definitely consider Raymour & Flanigan for future purchases!

19 August 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you so much for your review, Marlene! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

VERY NICE salesman

VERY NICE salesman, and delivery men. My only complaint would be that they do not have coverings on their shoes, when walking on carpet floors. I liked how the pillows and cover were packaged. Can’t wait to sleep on my comfy bed.

9 August 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you, Sally, for your review! It's great to hear that we did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Mohamed was excellent!

Mohamed was excellent. He took his time with us to ensure what we ordered was what we wanted. He explained things clearly to us so that we understood everything we were purchasing. If we need any furniture in the future, we will definitely come back to Raymour & Flanigan and work with Mohamed again.

16 July 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you William for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Diane Roboski was very helpful in…

Diane Roboski was very helpful in choosing our adjustable bed frame. Delivery was on time and Trent and associate were very professional in setting up our frame. First purchase from Raymour & Flanigian and it won't be our last

6 July 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you Roger for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again.

Rated 5 out of 5 stars

Great customer service

Great customer service. James was a pleasure to deal with.

7 July 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you Joesph for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture.

Rated 4 out of 5 stars
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Reply from Raymour & Flanigan - Harrisburg

Thank you so much, Joey, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 3 out of 5 stars

Delivery issues

As soon as you walk in the door, someone forces a sales associate on you. This is mostly fine, and mine was mostly helpful. I will say that I have never had a positive delivery experience with this company. I was assured there would be some flexibility when things could be delivered. Important, because I have a job and I can’t take off just to wait for a table to show up in a 4 hour window. Of course, there is no flexibility. The salesperson totally misrepresented how the delivery would go, and was in no real hurry to address the issue once the payment had been processed. I was told they’d ask for a morning delivery, and of course was notified it would arrive between noon and 2:30. At a different location, they delivered the wrong couch, and refused to take it back. Probably won’t go back. The products are fine, if a little overpriced, but it’s not worth the fight.

1 July 2023
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Reply from Raymour & Flanigan - Harrisburg

Hi Paul. We’re very sorry to hear about the experience you had with your delivery. We would be happy to talk with you further about this. Please email us at rfcare@raymourflanigan.com with your account details, including phone number associated with your sale and a brief description of this experience. Thank you!

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