Raymour & Flanigan - Harrisburg Reviews 

314
TrustScore 4.5 out of 5

4.7

4661 Lindle Rd, 17111 Harrisburg, PA, US


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Rated 1 out of 5 stars

Delivery for 12/23 at 1:30to4:30pm Know Show Matt called to say weather was BAD, Delivery 12/24 9:15to 12:15 KNOW SHOW I called store asked to talk TO Matt 15 minutes on hold So I HANG UP. Matt NEVER... See more

Company replied

Rated 5 out of 5 stars

Shea was extremely helpful. She showed us a wide variety of the type of furniture we were looking for. She was very friendly and personable.

Rated 5 out of 5 stars

On our first visit we were helped by Mason Hall. On our return visit we were assisted by Diane Roboski. Both associates were very friendly and helpful. They allowed us to ‘enjoy’ the furniture we were... See more

Company replied

Rated 5 out of 5 stars

Our salesperson went above and beyond to see that we were satisfied, insured we were happy in our selection and knew the inventory well. I had a recent hip replacement and she actually brought examp... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 4661 Lindle Rd, 17111, Harrisburg, PA, United States

  • 7178314100

4.7

Excellent

TrustScore 4.5 out of 5

314 reviews

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4.7

All reviews

(314)

4,233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I loved connecting with our saleswoman…

I loved connecting with our saleswoman Liz, she was fantastic and as a fellow tall girl she understood the importance of finding the literal right fight. I was so glad she was willing to sit and talk with me while I spent time finding the most comfortable chair for long periods of sitting.

7 January 2023
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Reply from Raymour & Flanigan - Harrisburg

Hi Katherine! Thank you for taking the time to leave us a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Jeff V.

Rated 5 out of 5 stars

Very easy process to buy

Very easy process to buy. Salesperson was very helpful and knowledgeable

7 January 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you for your review Daniel Maniccia We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The salesperson was very helpful and…

The salesperson was very helpful and answered all questions. Was great to work with

6 January 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you DD for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 1 out of 5 stars

Not Following Through

My order for matching pillows to chair I purchased was never submitted and now I must wait 10-12 weeks for them.........having already waited 8 weeks. Unsatisfactory!!!!!!!!!

2 January 2023
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Reply from Raymour & Flanigan - Harrisburg

Hi Lee. We are sorry to hear about the delay with your delivery, as we take pride in our delivery time and services. We would love to get you in touch with someone from our team to talk about this further. Please email us at RFCare@raymourflanigan.com with your order details. Thank you. -Jeff V.

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly sales person

4 January 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you Joseph Minnici for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Jeff Celestin was so great

Jeff Celestin was so great. He was understanding, professional and looked for ways to help me with my furniture that required doing something "out of the box." For a senior citizen, I really appreciated this effort

3 January 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you Do not display my name for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Sandy was extremely helpful

Sandy was extremely helpful, professional and very personable. I would highly recommend her.

4 January 2023
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Reply from Raymour & Flanigan - Harrisburg

Thank you Wanda Sweigart for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Friendly staff

Friendly staff. I was able to purchase just what I wanted. No pressure.

30 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Thank you Linda Hoffsmith for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Furniture shopping

On our first visit we were helped by Mason Hall. On our return visit we were assisted by Diane Roboski. Both associates were very friendly and helpful. They allowed us to ‘enjoy’ the furniture we were trying out and they answered our questions. There was no pressure to purchase. Also my mother purchased several items from R&F over the years and has enjoyed every piece.

26 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Thank you Linda B for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Salesman was great and knew when I…

Salesman was great and knew when I wasn't impressed with a sofa. He took me all over store and found me a great sectional. I can't wait to get it 1/7.

29 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Thank you Deb Hanner for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 1 out of 5 stars

Good Salesman, Matt the Manager was good till he wasn"te wasn't

Delivery for 12/23 at 1:30to4:30pm Know Show Matt called to say weather was BAD, Delivery 12/24 9:15to 12:15 KNOW SHOW I called store asked to talk TO Matt 15 minutes on hold So I HANG UP. Matt NEVER calls back and staff informs Me Advanced Motion is NOT in STOCK so maybe I can rec by 12/27/22 MAYBE, So I informed staff to Cancel order Now Matt wants to Talk. Word of the day RETRAIN MATT to respond to a customer that just spent $4207.03 in YOUR store and told salesman we would be back for livingroom Furniture . NOT NOW

22 December 2022
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Reply from Raymour & Flanigan - Harrisburg

George, we are very sorry to hear about your experience. If you need further assistance feel free to reach out to our Customer Care team at rfcare@raymourflanigan.com. Provide your order number and a description of your experience and a manager will reach out to you as soon as they can. -Jeff V.

Rated 5 out of 5 stars

Great service

Competitive pricing, prompt delivery

24 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Thank you Steve H. We're glad to hear you had a great delivery and you found our prices fair!! -Jeff V.

Rated 5 out of 5 stars

Kye was very professional and engaging

Kye was very professional and engaging. He helped us find the chairs we weee looking for

20 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Thank you Mary Kile for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We hope you are enjoying your new chairs! -Jeff V.

Rated 5 out of 5 stars

Mason is an excellent floor manager

Mason is an excellent floor manager. He respected our time in the visit. The interacted but was not over bearing or pushy. The visit and time allotted was perfect. We found what we were looking for in a reasonable time and price. Selection was outstanding

21 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Thank you Ericfor your review. We're happy to hear you found our service and selection to be amazing!! We hope to see you again. -Jeff V.

Rated 5 out of 5 stars

Our salesman was extremely pleasant and…

Our salesman was extremely pleasant and helpful!

18 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Thank you for taking the time to leave a review, David! We're happy to hear that your sales associate was helpful and pleasant!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Very good service

Thorough explanation of mattress options, patient salesperson, friendly cashier, and next day delivery, plus the two men delivering did total set-up in 5 minutes.

17 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Thank you for your excellent review Wendy Bratina. We're glad to hear you had a great experience from start to finish! Enjoy your new furniture. -Jeff V.

Rated 1 out of 5 stars

My furniture I had placed an order for…

My furniture I had placed an order for was on hold until we were able to move. I went into the store to have my furniture setup to be ready for delivery. And here the owner of the company canceled my order. No one called me or even notified the person that made the sale that my order was canceled. So the store manager tried to make it right by giving me a discount & taking $150 off on top of that. But the total cost was still $1,600 over what my original furniture cost. They said they would make it right. Even after calling the district manager this was the worst customer service ever. I’m very displeased & even though I have the new order placed I’m looking else where for furniture. I was very satisfied the first time around. But as for the second time I’m very disgusted at how I was treated with saying we never give discounts like these. Even though it was your companies fault not mine.

17 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Hi Amanda. We're sorry to see this review from you. We'd like the opportunity to talk with you further to see how we can help. Just email us at rfcare@raymourflanigan.com with more details. -Jeff V.

Rated 2 out of 5 stars

No effort was given to obtaining me a…

No effort was given to obtaining me a better price than the 10% sale price. Was treated by the salesman like I was a dumb woman. Also, having to pay $75 for a local delivery less than 5 miles away, is pure GREED!!!!

17 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Hi Shelby. We are sorry to see that you are dissatisfied with our delivery fees. We would love an opportunity to talk this over with you. Please reach out to us at rfcare@raymourflanigan.com and someone should be in touch with you shortly. -Jeff V.

Rated 5 out of 5 stars

Great customer service

Great customer service. Salesman was excellent.

13 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Thank you Keith Fake for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Very helpful salesperson at the store…

Very helpful salesperson at the store in dauphin county.

13 December 2022
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Reply from Raymour & Flanigan - Harrisburg

Thank you Patricia Wallett for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

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