Raymour & Flanigan - Langhorne Outlet Reviews 

115
TrustScore 4.5 out of 5

4.3

2424 East Lincoln Hwy, 19047 Langhorne, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Karl was a phenomenal sales associate! The store was very busy but he made us feel like we were his priority. He’s so genuine and kind hearted and made our buying experience an absolute blast! Christ... See more

Rated 5 out of 5 stars

From the beginning Jack weight at Oxford valley store helping us to finish our purchase for bed room furniture. When he noticed we’re struggling in our choices, he advised to visit outlet store just n... See more

Company replied

Rated 5 out of 5 stars

Found sales people there to provide answers to questions and other information without breathing down our necks while we were looking for our items. Dealt primarily with Zaire (Outlet store) and Shar... See more

Company replied

Rated 4 out of 5 stars

The outlet had a surprising number of choices, in all departments. I was able to combine a purchase from the regular store and outlet into one sale which was nice. salmon was not pushy, and helped us... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2424 East Lincoln Hwy, 19047, Langhorne, PA, United States

  • 2675697219

4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

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Replied to 2% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(115)

4,252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waste of my time

Waste of my time. I waited an entire day for a tech to come tell my broken zipper was broken. Customer service via phone was particularly unhelpful.

5 June 2026
Rated 1 out of 5 stars

No more buying from Raymond and Flanagan

After first visit from repair man, Raymour and Flanagan was supposed to called that day or the next with a solution. No call. After 5 days we went to store and were told we need appointment. Raymour is the one that never called so they essentially broke our appointment by not calling back. Staff helped get us a credit but we had to use it within 15 days. Five days were already wasted by Raymour and Flanagan. We were supposed to get an email from someone about maybe extending the 15 day limit. No email yet.

4 April 2026
Rated 1 out of 5 stars

A guy came to fix a new item that…

A guy came to fix a new item that arrived broken. He said since it was new and he thought there was a knot in the wood that he was going to replace it. He said someone would be in touch with the new delivery date.
I just called to check up on its status and they had no idea who the tech was.

30 January 2026
Rated 5 out of 5 stars

Sales person was great He was a…

Sales person was great He was a pleasure to work with

21 July 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hello Caroline,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great time working with our salesperson. It's wonderful to know that they made your visit a pleasure. We strive to provide excellent service to all our customers, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Ralph was wonderful and helpful

Ralph was wonderful and helpful. He made everything easy for us.

4 July 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hi Vanya,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Ralph was able to assist you and make everything easy during your visit. Providing excellent customer service is our top priority, and it's wonderful to know that Ralph delivered on that promise.

Your feedback is greatly appreciated and will be shared with Ralph and the rest of our team. We look forward to welcoming you back in the future.

Warm regards,

Raymour & Flanigan Furniture and Mattress Outlet Team

Rated 5 out of 5 stars

Great customer service and a very…

Great customer service and a very knowledgeable salesman.

11 June 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hello William,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received great customer service and found our salesman to be knowledgeable. Providing exceptional service is something we strive for every day, and it's wonderful to know that we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman was very friendly and…

Salesman was very friendly and knowledgeable.

8 June 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hello Cheryl,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman was able to provide you with friendly and knowledgeable service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Outlet.

Best regards,

[Your Name]
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Javier was a great salesman

Javier was a great salesman. Answered every question and addressed our concerns. Thank you

3 June 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hi Wilfredo,

Thank you so much for your wonderful review! We're thrilled to hear that Javier provided you with excellent service and was able to address all your questions and concerns. We appreciate your kind words and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Amazing Service

JR was the sales person to help us. He had amazing energy, listened to what I said I was looking for and then gave me 4 options to choose from. He didn't hassle me or push me to make any decisions. I would definitely come back to do business with him.

28 May 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hello Ashley,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that JR provided you with such excellent service and that you felt comfortable and supported throughout your visit. It's wonderful to know that his approach made your shopping experience enjoyable and stress-free.

We truly appreciate your kind words and your perfect rating. Your feedback motivates us to continue delivering exceptional service to all our customers. We look forward to welcoming you back to Raymour & Flanigan in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Zaire was exceptional

Zaire was exceptional. Patient, knowledgeable and diligent in
making sure we were satisfied. Check out was flawless and fast. He is a great employee - hold onto him. A rare asset to a company these days!

27 May 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hello,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your exceptional experience with Zaire. It's always our goal to provide outstanding service, and we're delighted that Zaire was able to assist you with patience, knowledge, and diligence. Your kind words about his performance truly mean a lot to us, and we will make sure to pass along your compliments to him.

We are grateful for your support and look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can do for you, please don't hesitate to reach out!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great deal on mattress

The salesperson who helped us was very knowledgeable & allowed us to walk out with a great deal on a new mattress & base.

24 May 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hello Jordan,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team was able to assist you in finding a great deal on your new mattress and base. It's wonderful to know that their knowledge made a positive impact on your shopping experience. We hope you enjoy your new purchase and look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Pleasant and no hassle sale.

Pleasant and no hassle sale.

22 May 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hello Brian,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your visit was pleasant and hassle-free. Providing our customers with a seamless shopping experience is our top priority, and your feedback reassures us that we're on the right track. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great people!

5 May 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hello David,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our team. Our goal is to provide exceptional service to all our customers, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable staff

5 May 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hello Lizabeth,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with our friendly and knowledgeable staff. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

A great experience

Salesman couldn’t have been more helpful. It was a pleasure working with him to find the perfect furniture for our home.

3 May 2025
Raymour & Flanigan - Langhorne Outlet logo

Reply from Raymour & Flanigan - Langhorne Outlet

Hello Marie,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our salesman and that he was able to assist you in finding the perfect furniture for your home. Your satisfaction is our top priority, and it's always rewarding to know when we've succeeded in making our customers happy.

We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

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