Raymour & Flanigan - Limerick Outlet Reviews 133

TrustScore 4 out of 5

4.1

1840 East Ridge Pike, 19468 Royersford, PA, US


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Rated 1 out of 5 stars

The bed broke on the first day after delivery just from someone sitting on it, left messages to have it fixed, no one would call back, finally after weeks we had someone come to fix it and he was here... See more

Rated 5 out of 5 stars

Irene in the Royersford store really knew her stuff on mattresses! We dread mattress shopping however we had an idea of what we wanted and she helped us compare a few different options. Never thought... See more

Company replied

Rated 5 out of 5 stars

Salesperson, Bill, at the Limerick Outlet store was fantastic. He introduced himself, asked what we were shopping for, and showed us around. He didn't hover over us, but he was immediately available... See more

Company replied

Rated 5 out of 5 stars

Our experience was a wonderful one due to Mr. Tom Webb who approached us with extreme consideration, listened to our desires and needs, and assisted us while making a choice. We really appreciate Mr.... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1840 East Ridge Pike, 19468, Royersford, PA, United States

  • 4849021860

4.1

Great

TrustScore 4 out of 5

133 reviews

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Replied to 10% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The bed broke on the first day after…

The bed broke on the first day after delivery just from someone sitting on it, left messages to have it fixed, no one would call back, finally after weeks we had someone come to fix it and he was here 5 minutes and said he couldn’t fix the bed. No one has contacted me about it after emailing asking for a replacement.

13 March 2026
Rated 1 out of 5 stars

not worth your time and money

not worth your time and money, crappy service and have to chase them for updates or followup and then he give you BS. i am not recommending anyone who values service and money, the most disgusting service and help rendered , and the funny thing they know its messed up and they won't fix it rather make the customer suffer. i am taking this to the media so everyone know what to expect

28 February 2026
Unprompted review
Rated 1 out of 5 stars

i would never recommend anyone to buy…

i would never recommend anyone to buy anything from this place as i have an issue with my recliner and i have been contacting the center and they always as usual gave me run arounds and the first time the guy came to inspect he told 48 hrs someone from the service would call and no one called even after 72 hours, so called the store and told to wait another 48 hrs and still no response , then called again after 72 hrs and was told that the ticket was closed and the manufacturer felt that it was as designed and then later on another appt was schedled and again the same thing was taken pictures etc and still no response its almost 72 hours and no response. this is Utter crap service and we have to chase for updates. Not worth the money and the time

3 March 2026
Rated 1 out of 5 stars

We received coupons at home from your…

We received coupons at home from your store for 15% off and we bought bedroom furniture from you guys last year and then we went to store to buy another one and they said we cannot honour this coupon in store as it says on coupons online and instore and also we spoke with manager at store about this and he said we are outlet and if we have have to use this coupon we need to go to store and coupons doesn't mention it and this is not right for customer and would never buy furniture next time and rather goes to Bob's furniture

23 September 2025
Rated 5 out of 5 stars

Great selection of available furniture…

Great selection of available furniture at reasonable prices. Our furniture associate, Hannah, was amazing. Knowledgeable, friendly, and knew when to give us assistance and when to give us space.

24 August 2025
Raymour & Flanigan - Limerick Outlet logo

Reply from Raymour & Flanigan - Limerick Outlet

Dear Carol,

Thank you for your wonderful feedback! We're delighted that you enjoyed our furniture selection and found our prices reasonable. It's great to hear that Hannah provided you with a positive shopping experience. We take pride in our team's ability to assist while giving customers space, and we're glad Hannah exemplified this.

Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back to Raymour & Flanigan in the future.

Warm regards,
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Hannah Collins is great

Hannah Collins is great

9 August 2025
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Sarah,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with Hannah. Our team strives to provide exceptional service, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman listened to our needs

Salesman to our needs and met them. No pressure to upsell just meet the need.

3 August 2025
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Reply from Raymour & Flanigan - Limerick Outlet

Hello David,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman was attentive to your needs and provided a pressure free shopping experience. Meeting your needs is our top priority, and it's wonderful to know that we succeeded in doing so. We truly appreciate your 5-star rating and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Purchased Loveseat


My salesperson Bill Kramer was helpful and took me to the item I was looking for. Size and price. It saved me alot of time and I purchased my loveseat. Easy check out and everyone was very professional. This is my second time coming here for furniture.

23 July 2025
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Mary,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Bill was able to assist you in finding the perfect loveseat and that your checkout process was smooth and professional. It's wonderful to know that you've chosen us for your furniture needs more than once. We truly appreciate your loyalty and look forward to serving you again in the future.

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Amazing experience

My experience at Raymore Flanagan was amazing. I was able to pick what I needed with assistance and advice and direction. Richard answered all of my questions was amazingly patient because I changed a few things took extra time with me. Just a very, very nice person. I would recommend him to anyone that would ask me where I bought my furniture. I still have other items to purchase so I will be back.

10 July 2025
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Angela,

Thank you so much for taking the time to share your wonderful experience with us at Raymour & Flanigan. We are thrilled to hear that Richard was able to assist you with patience and expertise, making your shopping experience enjoyable. It's great to know that you found exactly what you needed with his help.

We truly appreciate your kind words and recommendation. We look forward to welcoming you back for your future purchases and are always here to assist you with any questions or needs you may have.

Thank you once again for your feedback and for choosing Raymour & Flanigan.

Best regards,

[Your Name]
Raymour & Flanigan Furniture and Mattress Outlet & Clearance Center

Rated 5 out of 5 stars

Great Experience

Hannah was very helpful and knowledgeable about the various sectionals.

4 July 2025
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Gary,

Thank you for sharing your experience with us! We're happy to hear that Hannah helped you and provided the information you needed about our sectionals. Your feedback means a lot to us, and we're glad you had a good experience. If you have any more questions or need help, please feel free to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great experience

Our sales associate was friendly and professional. Buying experience was smooth and low pressure. Prices were much better than Ashley’s where we stopped the night before. Keep up the good work!

29 June 2025
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Eric,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales associate provided you with friendly and professional service, and that your buying experience was smooth and low pressure. It's wonderful to know that you found our prices competitive and to your satisfaction. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Outlet & Clearance Center in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Hannah greeted me with a warm and…

Hannah greeted me with a warm and friendly smile. She was very familiar with the inventory and lead me directly to what I was looking for.

24 June 2025
Raymour & Flanigan - Limerick Outlet logo

Reply from Raymour & Flanigan - Limerick Outlet

Dear Sharon King,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Hannah provided you with such excellent service and helped you find exactly what you were looking for. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Hannah.

At Raymour & Flanigan Furniture and Mattress Outlet & Clearance Center, we strive to provide our customers with the best possible service and a welcoming shopping experience. Your feedback is invaluable in helping us maintain these standards.

We look forward to welcoming you back to our store in the future. If there is anything else we can assist you with, please don't hesitate to reach out.

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

Gianni was very helpful and managed to…

Gianni was very helpful and managed to get me the perfect recliner I wanted .

4 June 2025
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Reply from Raymour & Flanigan - Limerick Outlet

Dear Gwendolyn,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Gianni was able to assist you in finding the perfect recliner. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We hope you enjoy your new recliner for many years to come. Please don't hesitate to reach out if you need any further assistance.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent salesman.

Excellent salesman.

27 May 2025
Raymour & Flanigan - Limerick Outlet logo

Reply from Raymour & Flanigan - Limerick Outlet

Hello Kathy,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with our salesman. Providing exceptional service is our top priority, and it's always gratifying to know when we've succeeded. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The men who delivered were wonderful

The men who delivered were wonderful. Very polite and very nice.

23 May 2025
Raymour & Flanigan - Limerick Outlet logo

Reply from Raymour & Flanigan - Limerick Outlet

Hello John,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with our delivery team. Our staff takes great pride in providing excellent service, and it's wonderful to know they made a great impression on you.

If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Richard Hernandez was so easy to talk…

Richard Hernandez was so easy to talk to and was very helpful, polite and answered all our questions. He took our phone calls and always did anything he could to help. The delivery men were very efficient.

25 April 2025
Raymour & Flanigan - Limerick Outlet logo

Reply from Raymour & Flanigan - Limerick Outlet

Dear Carol,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Richard and our delivery team. It's great to know that Richard was able to assist you effectively and that our delivery service met your expectations. We strive to provide excellent customer service, and your kind words are truly appreciated.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Welcoming

I had a good experience with the sales representative; she ensured my needs were met.

16 April 2025
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Marcia,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our sales representative was able to meet your needs and provide you with excellent service. Your satisfaction is our top priority, and your feedback is greatly appreciated. We look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 1 out of 5 stars

Everything

Everything. A nightmare with sales sending me to a number of websites that eventually crashed my computer. I gave my correct phone number twice but it was typed wrong which created non ending "we do not recognize that number:.
Plus the price of the chairs was one price and then increased overnight.
This whole situation lasted over an hour.
Not to mention I was Hung up on and sales sent me to voice mail twice and I left a message twice and they were not returned. I am not happy.

10 April 2025
Raymour & Flanigan - Limerick Outlet logo

Reply from Raymour & Flanigan - Limerick Outlet

Hi Kathleen,

Thank you for taking the time to share your experience with us. I'm truly sorry to hear about the difficulties you encountered during your recent interaction with our sales team. It's concerning to learn about the issues with our website, the incorrect handling of your phone number, and the unexpected price change on the chairs.

We value your feedback and are committed to addressing these issues to improve our customer service. Please know that your experience is important to us, and we are taking steps to ensure this does not happen again. If there's anything specific we can do to assist you further, please reach out to us at rfcare@raymourflanigan.com.

Thank you for bringing this to our attention.

Sincerely,
The Raymour & Flanigan Team

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