Raymour & Flanigan - Montgomeryville Reviews 

280
TrustScore 4.5 out of 5

4.6

985 Bethlehem Pike, 18936 Montgomeryville, PA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sherry Toro spend a lot of time with us when we were upgrading our mattress. She was extremely knowledgeable, accommodating and helpful. I had to make changes due to my bed frame and Sherry was abl... See more

Rated 5 out of 5 stars

Working with Anthony is a pleasure! Anthony listened to what I was looking for in living room furniture and helped me during the process in deciding what was best for what I was looking for and answe... See more

Company replied

Rated 1 out of 5 stars

Steve was our sales person. He claimed we only were approved for $3000, but I got a letter in the mail afterward that said we were approved for $9300. Then, after putting the money down and going to m... See more

Rated 5 out of 5 stars

We came in to start exploring new mattress options. We feel like we hit the lotto having Patrick as our salesperson. He was extremely knowledgeable and patient. He was ZERO pressure, yet we still ende... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 985 Bethlehem Pike, 18936, Montgomeryville, PA, United States

  • 2156618010

4.6

Excellent

TrustScore 4.5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(280)

4,213 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My husband is older and having more…

My husband is older and having more difficulties with his feet…we purchased a bed but using our existing mattress and boxspring made the bed way to high for my husband, we needed a lower profile boxspring, we stopped by the Montgomeryville, Pa. Raymour & Flanigan Store…we were met almost immediately by a really nice woman named
Nahida Tannous, after a little inviting small talk, she took us back…showed us a motorized low support for our mattress, showed us how it worked, I tried it out…my husband could navigate getting down and up nicely. After a few more questions and answers we purchased it…all questions, needs and wants were taken care of…and delivery was scheduled almost immediately…perfect, done quickly, helped by a knowledgeable and friendly young woman…very good experience…office was good getting our receipts….thank you…👍👍👍

16 August 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Dear Tom Williams,

Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that Nahida was able to assist you and your husband in finding the perfect solution for your needs. It's great to know that the motorized low support has made a positive difference for your husband. We strive to provide knowledgeable and friendly service, and it’s rewarding to hear that we met your expectations. Your kind words and positive feedback mean a lot to us. Thank you for choosing Raymour & Flanigan, and we hope to see you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Patrick is the best

Patrick is the best! He’s accommodating, very pleasant and offers many suggestions until we found the right furniture for us. Nothing was too much trouble.

16 August 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Hi William,

Thank you so much for your wonderful review! We're thrilled to hear that Patrick provided you with such an accommodating and pleasant experience. It's great to know that he was able to offer helpful suggestions and assist you in finding the perfect furniture. We appreciate your kind words and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The associate answered our questions…

The associate answered our questions and helped us select an appropriate mattress.

6 August 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Dear Thomas,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our associate was able to assist you in finding the perfect mattress. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very helpful salesperson.

Very helpful salesperson.

4 August 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Dear Elizabeth,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our salesperson. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded. We look forward to assisting you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

knowledgeable and helpful

Sherry Toro was very knowledgeable and took her time with us. She gave great suggestions for our need.

31 July 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Hi Karen,

Thank you so much for taking the time to share your positive experience with Sherry Toro! We're thrilled to hear that she was able to provide you with knowledgeable assistance and valuable suggestions. We strive to offer the best service possible, and it's wonderful to know that Sherry met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman and staff were excellent

Salesman and staff were excellent! Went above and beyond with a service call for a lift chair that needed service. And were great with purchase of a new one!

27 July 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Dear Marie,

Thank you so much for your wonderful review! We're thrilled to hear that our salesman and staff provided excellent service and went above and beyond to assist with your lift chair. It's fantastic to know that you had a great experience with both the service call and the purchase of your new chair. We truly appreciate your kind words and your support. If you need any further assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sales personnel and staff working the…

Sales personnel and staff working the customer service counter were helpful, courteous and extremely proficient.

1 July 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Hello Maxine Dougherty We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Great experience!

It was easy to find what I was looking for. Great customer service!

1 July 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Hello Ann Harrington Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

The sales lady Nina was thoroughly…

The sales lady Nina was thoroughly informed about products and very helpful in demonstrating powerlift recliner chairs to me. She was particularly sensitive to my handicap and helped me use the controls in order to make a decision. I hope R&F truly recognizes her worth to the company. I would have purchased elsewhere were it not for Nina.

29 June 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Thank you so much for your review, John! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great customer service

Great customer service; not pushy just helpful

30 June 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Thank you so much, Bernadette, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Sales rep was very helpful and friendly!

Sales rep was very helpful and friendly!

21 June 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Thank you so much for your review, Cass! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The customer service representative did…

The customer service representative did a great job, focused upon my request and match exactly that which I needed

14 June 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Hello Christopher Finan! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

The sales guy Allen was patient and…

The sales guy Allen was patient and very courteous and went over everything as far as my delivery, tracking and order. Came the next day as quoted. Very much pleased!!!

9 June 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Thank you so much for your review, Albert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Good customer service experience

Maddie was friendly, knowledgeable and understood our needs and goals. We were able to find what we needed and we got a good deal.

8 June 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Thank you so much for your review, Amy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Top Notch!

I’ve been shopping at Raymour and Flannigan for over two decades. I keep coming back because the experience is always top notch! I thoroughly enjoy walking around the showroom, the selection and quality of furniture are apparent and the customer service makes it easy and enjoyable!
Specifically, Michele Arnholt made this visit the best ever!

6 June 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Hello Tara K! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Anthony was pleasant and easy to work…

Anthony was pleasant and easy to work with. He was not at all pushy. Give Anthony a raise!

4 June 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Thank you so much for your review, Marilyn! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Anthony was a very helpful personable sales rep.

Anthony was a very personable sales rep.

1 June 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Hello Jeff Slotnick! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Sales person was super

Sales person was super. Thank u for having him work for your company.

29 May 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Hello Jacqueline Destephanis Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

The salesperson Michelle

The salesperson Michelle. She always meets our needs.

26 May 2024
Raymour & Flanigan - Montgomeryville logo

Reply from Raymour & Flanigan - Montgomeryville

Hello Francis Sawicki! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look