Raymour & Flanigan - North Haven Reviews 

172
TrustScore 4.5 out of 5

4.6

70 Universal Drive, 6473 North Haven, CT, US


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Rated 5 out of 5 stars

My new recliner stopped working. A technician replaced some parts. It worked great for about two weeks. Called for service again. About a week later someone from customer service called to tell me the... See more

Rated 4 out of 5 stars

Walking out the store was beautiful took several moments for someone to come up and help us. And the person did he guided us in the right direction and showed plus several items to choose from and mat... See more

Company replied

Rated 5 out of 5 stars

My sales rep gave me the whit glove treatment. From A-Z Philip made it easy to buy furniture. He was responsive , knowledgeable, courteous, acted with a sense of urgency, was available and I can't say... See more

Company replied

Rated 4 out of 5 stars

This was my first experience to shop on line for a piece of furniture. I had a staff sales member who worked for many years with RF, by the name of John. He found what I was interested in which was... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 70 Universal Drive, 6473, North Haven, CT, United States

  • 2034980738

4.6

Excellent

TrustScore 4.5 out of 5

172 reviews

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1-star

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(172)

4,357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Go see Vinny, you won't be sorry

Vinny at the North Haven store was the absolute best to work with. No pressure, helped us with some recommendations and never felt like we were being bullied into buying anything. Easy going and kept in contact with us the entire time to keep us in the loop of delivery. He knew we were buying a house and called us to check on the process so that there was no delay in getting our new furniture as quick as possible.

4 June 2024
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Reply from Raymour & Flanigan - North Haven

Thank you so much, Kristin, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - North Haven

Hello Dennis Kesilewski! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Rodney was very knowledgeable

Rodney was very knowledgeable about all of the furnishings we were looking for and we were able to make the purchases quickly and within our budget.

17 May 2024
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Reply from Raymour & Flanigan - North Haven

Hello Beth Kinnnare Sarah Tuxis! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Jen was terrific

Jen was terrific, a big help in navigating the store directly to what I was looking for. Made shopping easy and I was able to complete my shopping without a problem. Thank you Jen

15 May 2024
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Reply from Raymour & Flanigan - North Haven

Thank you so much for your review, Jane! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Ivette was wonderful!!

Ivette was wonderful!!

17 May 2024
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Reply from Raymour & Flanigan - North Haven

Thank you so much for your review, Barbara! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

This was my first experience to shop on…

This was my first experience to shop on line for a piece of furniture. I had a staff sales member who worked for many years with RF, by the name of John. He found what I was interested in which was located at the North Haven store. I was pleased and found him very courteous and helpful in finalizing satisfactorly the price I paid.

17 April 2024
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Reply from Raymour & Flanigan - North Haven

Hello Sylvia Keusch! Thank you for your feedback. Thank you for leaving this 4-star rating! We're glad you had a great experience with us!

Rated 5 out of 5 stars

The 2 salesmen that helped me were very…

The 2 salesmen that helped me were very helpful. Very knowledgeable. They gave me the space to look at everything at my pace as it has been a long time since I ordered furniture.

11 April 2024
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Reply from Raymour & Flanigan - North Haven

Thank you so much, Marlene, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Our salesperson

Our salesperson, Jenny was excellent. Very helpful and knowledgeable!

9 April 2024
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Reply from Raymour & Flanigan - North Haven

Hello Donna S! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - North Haven

Hello Betty Sarubbi! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Wide variety of choices for recliners

Wide variety of choices for recliners. Very knowledgeable sales person

7 April 2024
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Reply from Raymour & Flanigan - North Haven

Hello Guilford! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Salesperson was great!

Salesperson was great professional, pleasant, interested in my needs. A pleasure to work with!

19 March 2024
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Reply from Raymour & Flanigan - North Haven

Hello Rosalie Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 4 out of 5 stars

Helpful staff, beautiful store …

Walking out the store was beautiful took several moments for someone to come up and help us. And the person did he guided us in the right direction and showed plus several items to choose from and material. Was very helpful and courteous and helping us decide on our purchase would shop again from him.

17 March 2024
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Reply from Raymour & Flanigan - North Haven

Hello Customer Spencer J. Russo! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

The salesperson was very helpful and…

The salesperson was very helpful and quite knowledgeable.

5 March 2024
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Reply from Raymour & Flanigan - North Haven

Thank you so much for your review, Michael! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

I Have the best salesman Rodney Lydel …

I Have the best salesman Rodney Lydel in North Haven CT. He's friendly, explains every thing He is the greatest. I Have been using him for over 8 years.

23 February 2024
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Reply from Raymour & Flanigan - North Haven

Thank you Nancy for your review! It's great to hear that your sales person, Rodney , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The Sales Associate

The Sales Associate, John K., was extremely helpful, knowledgeable and no pressure! A joy to deal with. I am extremely satisfied and can't wait to get my new living room furniture. I will definitely be back.

25 February 2024
Rated 5 out of 5 stars

Greeted quickly representative found…

Greeted quickly representative found item we were looking for and made deal on another piece to accompany first piece, business office pleasant and efficient

18 February 2024
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Reply from Raymour & Flanigan - North Haven

Hello Laura Beeman! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Bought two office chairs. Great experience.

Vinny Como showed us several office chairs. No pressure. And we tried them all. Bought two. Great experience. Thank you.

17 February 2024
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Reply from Raymour & Flanigan - North Haven

Thank you so much for your review, Charles! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The Sales person Phil was very

The Sales person Phil was very knowledgeable and friendly. We are getting some really nice furniture at a fair price. Thank to the guys at the north haven store.

5 February 2024
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Reply from Raymour & Flanigan - North Haven

Hello Don Dunlop. We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

It was nice to see the salesman who I…

It was nice to see the salesman who I had worked with previously. Phil C. Knows his product and was very helpful.

5 November 2023
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Reply from Raymour & Flanigan - North Haven

Thank you so much for your review! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

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