It’s been 6 months since I submitted a request and repeated follow ups to have the recliner switch repaired under the extended warranty and yet no communication, no one answering emails or calls and a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff was outstanding. Brian guided me thru the possibilities of bedroom sets and living room furniture.,I’m delighted with the furniture I chose with his assistance. He was knowledgeable, friend... See more
Company replied
Our salesman Armand was such a pleasure to work with. He was dressed professionally (which is almost rare these days) and so polite and helpful. Raymour and Flanagan is great to work with. The financi... See more
rose was perfect she didnt bother us gave us a nice welcome and left us alone . then when I asked for her help she was right there very attentive and very detailed with information she was giving us... See more
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
970 US 22, 7060, North Plainfield, NJ, United States
- 9086632373
3.7
Average
49 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service and he was very…
Very good service and he was very knowledgeable of his job
26 October 2024
Reply from Raymour & Flanigan - North Plainfield Outlet
Hi Tulio,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you received excellent service and found our team to be knowledgeable. We strive to provide the best experience for our customers, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Jake was very very helpful we had a…
Jake was very very helpful we had a great experience.
20 September 2024
Reply from Raymour & Flanigan - North Plainfield Outlet
Thank you so much for your review, Adianez! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Saleswoman was very helpful and nice
5 July 2024
Reply from Raymour & Flanigan - North Plainfield Outlet
Thank you so much for your review, Mary Ann! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - North Plainfield Outlet
Hello Sheilah Nusom! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
It’s our “go to” furniture store
It’s our “go to” furniture store. Always accommodating and great service.
27 March 2024
Reply from Raymour & Flanigan - North Plainfield Outlet
Thank you for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
No pressure
No pressure. Salesperson answered questions but did not hover. Quality product and a reasonable price.
7 March 2024
Reply from Raymour & Flanigan - North Plainfield Outlet
Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our staff provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
The salesman Jim Murphy was GREAT!!!!
The salesman Jim Murphy was GREAT!!!!! He was very quick to understand my needs and desires and focused in showing me the exact furniture. Wonderful experience!
9 February 2024
Finding the right store
We had been to two other R&F stores that day and they each had two sofas in the size we needed, and we went to another large store and they didn't have any and we bought our last sofa from them. But at this store there were many sofas in our size and the gentleman who waited on us knew when to help and when to let us explore on our own, and when we picked out the sofa we wanted he gave us a lot of excellent choices and advice. The whole experience was easy and enjoyable, and best of us, we have a new sofa coming that we love.
13 January 2024
Reply from Raymour & Flanigan - North Plainfield Outlet
Thank you, Allen, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great Experience and Prices
Jim Murphy was very helpful with our purchase. He was patient while we looked around and answered all of our questions. When we came back the next day to make our purchase he remembered us.
30 July 2023
Reply from Raymour & Flanigan - North Plainfield Outlet
Thank you so much for your review, Cher! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Mariana made it easy!
Mariana made our visit fun and easy! She knew the answers to most questions and got any extra information we needed. She had us try mattresses to feel the difference, so I knew which one would be best for me. Mariana is pleasant and has a fun personality. I have already recommended her to several friends and family!
18 July 2023
My Raymor experience with Ms. Garced
Ms. Garced took her time and patiently explained the options associated with the bedroom furniture I was looking at purchasing. Ol she didn’t pressure me and allowed me to take my time to decide on what I wanted to buy.
5 March 2023
Reply from Raymour & Flanigan - North Plainfield Outlet
HI Jadiel! Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture! -Jeff V.
Reply from Raymour & Flanigan - North Plainfield Outlet
Thank you for your review Lutvi Tj We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Great experience....store manager was…
Great experience....store manager was terrific....we will be back in Feb or March to pick out our new Patio set!! We didn't have to wait and were in and out of the store in 30 min!!!
27 September 2022
Reply from Raymour & Flanigan - North Plainfield Outlet
Thank you Luba T. for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Reply from Raymour & Flanigan - North Plainfield Outlet
Thank you Janice Reed for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Great experience
Dawn was such a pleasure to work with. We’re so excited about our new furniture and will recommend Raymour and flanigan in the future
21 September 2022
Reply from Raymour & Flanigan - North Plainfield Outlet
Thank you Amber Romano for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture! -Jeff V.
Reply from Raymour & Flanigan - North Plainfield Outlet
Thank you Fernando C. for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Mariana
Our sales person, Mariana, was great! She pointed us in the direction of the item we were looking for. She stood back & let us look around. She was still in the area in case we had questions. We actually went for a recliner & bought a mattress also.
28 June 2021
Reply from Raymour & Flanigan - North Plainfield Outlet
Hi Robert! We want to thank you for taking the time to leave us such terrific feedback! We are looking forward to seeing you again soon! -CE
I had a great experience!
24 May 2021
Reply from Raymour & Flanigan - North Plainfield Outlet
Hi Sherial! Many thanks for your 5-star review! We look forward to seeing you again in the near future! -CE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.