Jenn was fantastic and she helped us narrow our furniture down by listening to what we wanted and needed. Easy experience.
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See what reviewers are saying
This visit was one of the more pleasant experiences with the sales consultant. He was respectful of my choice to browse and did check with me periodically. I did find pieces I was interested in and he... See more
Great experience at Raymour & Flanagan’s. Sales staff were excellent - Jim at Rt 31 store for my 1st look at mattresses & bedroom sets; Jack at the Northern Lights Outlet gave me a great education on... See more
Sales individual name Jann Mooney. accepted through her manager our offer to purchase office chair and kitchen counter chairs. She is very helpful and makes our day pleasant.
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
Northern Lights Plaza 132, 13212, Syracuse, New York, United States
- (315) 652-3711
4.5
Excellent
129 reviews
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Hasn’t replied to negative reviews
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Salesman was super!
25 August 2025
Great sales person
Great sales person, went to work and got me a deal I was happy with.
25 August 2025
Anthony Barcomb was excellent with…
Anthony Barcomb was excellent with customer service and knowledge of Sterns and Foster Lux PT Firm mattresses! I HIGHLY recommend him for any purchase at Raymoud and Flanigan Northern Lights Plaza, Syracuse NY - he was a delight to speak with to discuss mattress purchasing! Thank you! Anthony
8 August 2025
Unprompted review
Our sales associate
Our sales associate, Yzaida Chalas, was very knowledgeable and helpful. She was polite and always left us to make talk amongst ourselves and make decisions, very respectful of our privacy.
1 August 2025
We were greeted when we arrived and…
We were greeted when we arrived and were directed to what we were looking for. The salesperson gave us time to look around and checked in with us. He was then very helpful when we decided to purchase furniture.
29 July 2025
Even though we arrived 20 minutes…
Even though we arrived 20 minutes before closing time, the salesman and the office team took the time to talk with us and did not make us feel rushed. All staff was friendly and I never felt pressured to make a purchase.
7 July 2025
Toddlers first bed
Greeted right away and helped my daughter and I find her first big girl bed. My 3 yo daughter had a great time trying out the mattresses and we found the perfect one.
30 June 2025
Quick and easy
28 June 2025
Purchase
Purchased a leather couch last week and had it set to be delivered. Once delivered all scuffed on edges with scratches and wooden frame chipped. I asked for the drivers to return the item. Been trying to get a hold of someone to speak to all day to discuss next options. Finally got connected to the manager Jay who I had to call multiple times today after he told me he would call me back - never happened. Very frustrated by their customer service, delivery, and quality of products.
24 May 2025
Unprompted review
Don did good job showing me what I was looking for
Don my sales person was Friendly knowledgeable. Told him what I was looking for and he knew exactly what to show me.
25 May 2025
Melissa was a pleasure to work with
Melissa was a pleasure to work with. The whole transaction was seamless. She was very helpful and not pushy.
24 May 2025
Someone was there to greet us and…
Someone was there to greet us and showed us several options and then left us alone to shop on our own. No one was pushy. Just helpful
15 May 2025
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