I have been using Raymour and Flanigan for all my furniture needs for the past 20 yrs. I like that they have up to date furniture snd also very good quality furniture. My sales person has been John... See more
Company replied
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See what reviewers are saying
Our consultant, Enan Loyal, made our shopping experience wonderful. He listened to our needs, showed us all our choices, explained the differences in the products, and gave us plenty of time to make o... See more
Company replied
The sales representative was rude and condescending. I could not wait to get out of the store. I ended up coming home and ordering what I wanted online. I have purchase furniture before from your comp... See more
I worked with Josephine Tarabocchia at the Paramus, NJ location on Rte. 17. I was looking for a very specific piece of furniture. She spent a lot of time asking me the right questions and walking ar... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
200 Route 17, 7652, Paramus, NJ, United States
- 2016499941
4.5
Excellent
315 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mattress purchases
Purchase all my mattresses here. They stand behind their products. Quick and efficient delivery too!
19 November 2024
Reply from Raymour & Flanigan - Paramus
Hi Tracey,
Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you've had positive experiences with our mattresses and delivery service. We look forward to continuing to meet your needs in the future.
Best regards,
The Raymour & Flanigan Team
we came in for a sleeper sofa
we came in for a sleeper sofa, we were greeted by a
salesman right away, went directly to the department + found just what we wanted + placed our order. perfect shopping!
16 November 2024
Reply from Raymour & Flanigan - Paramus
Hi Michelle,
Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect shopping experience and found exactly what you were looking for. It's great to know our team was able to assist you promptly and efficiently. We hope you enjoy your new sleeper sofa and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Seals person
3 November 2024
Reply from Raymour & Flanigan - Paramus
Hello Mohamed Nouravi Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Reply from Raymour & Flanigan - Paramus
Hi Maya,
Thank you so much for your wonderful review! We're thrilled to hear that you found our service courteous, quick, and prompt. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Excellent service from sales person.
17 October 2024
Reply from Raymour & Flanigan - Paramus
Dear Sheldon,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you received excellent service from our sales team. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
I knew exactly what I wanted but needed…
I knew exactly what I wanted but needed some variations. The salesman was very knowledgeable and accommodating
15 October 2024
Reply from Raymour & Flanigan - Paramus
Dear Irene,
Thank you so much for your wonderful review! We're thrilled to hear that our salesman was able to assist you with the variations you needed and that you had a positive experience. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Saleswoman Josephine was excellent in…
Saleswoman Josephine was excellent in presenting the living room furniture and answering all our questions! Very courteous, efficient and caring!
13 October 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much for your review, Anthony! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
The sales rep was great
6 October 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much for your review, Rob! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Paramus
Hi Christopher,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Adrian was able to provide you with knowledgeable and welcoming service. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
Sales gentlemen was very helpful and…
Sales gentlemen was very helpful and worked with us to get the best price.
3 October 2024
Reply from Raymour & Flanigan - Paramus
Dear Joseph,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that our sales team was able to assist you effectively and help you find the best price. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Furniture that does not need assembly
Good quality furniture and many items to choose from..
I did not buy it thru the Paramus store; however, the salesman was more than gracious and helpful.
I wanted to to see the actual night stand before purchasing and I was undecided at the time.
Again kudos to the salesman that helped in July..I do not remember his name
22 September 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much, Arlene, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Leonard was very helpful
Leonard was very helpful, knowledgable and pleasant to deal with. the store is very well laid out , clean and overall inviting
21 September 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much for your review, Irina! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Queen mattress
Our sales person was Christine and she was very patient as we tested a few mattresses. We ended up buying a queen mattress with her guidance.
31 August 2024
Reply from Raymour & Flanigan - Paramus
Hi Donna,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Christine was able to assist you patiently and help you find the perfect queen mattress. Your satisfaction is our top priority, and it's wonderful to know that Christine's guidance made your shopping experience a positive one. Enjoy your new mattress, and we look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Attention to detail….
Rich Alvarez paid great attention to what I needed and how your different items could possibly work in my home. He and Edwin also went over dimensions to ensure a safe and easy delivery. Great people to work with. Highly recommend them.
1 September 2024
Reply from Raymour & Flanigan - Paramus
Dear Edward,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Rich Alvarez and Edwin provided you with exceptional service and attention to detail. It's wonderful to know that they were able to assist you in finding the perfect items for your home and ensuring a smooth delivery process. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
A very helpful salesperson
A very helpful salesperson, Adrian Greenidge, helped me find just the piece of furniture I needed for the small space available. It wasn't on display in the showroom, but was part of a collection that had other pieces on display. He knew the inventory so well that he was able to get me to exactly the right thing.
22 August 2024
Reply from Raymour & Flanigan - Paramus
Dear Laurie,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Adrian was able to assist you in finding the perfect piece of furniture for your space. It's wonderful to know that his knowledge of our inventory made a difference in your shopping experience. We appreciate your kind words and your 5-star rating. Enjoy your new furniture, and we look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Paramus
Dear Shirley,
Thank you so much for your wonderful review! We're thrilled to hear that John provided you with excellent service. Your kind words and high rating mean a lot to us. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Our consultant
Our consultant, Enan Loyal, made our shopping experience wonderful. He listened to our needs, showed us all our choices, explained the differences in the products, and gave us plenty of time to make our decision. We never felt pressured to spend more than we wanted to, and we eagerly await delivery of our new furniture. Thank you Enan!
21 August 2024
Reply from Raymour & Flanigan - Paramus
Dear Karoline,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Enan provided you with exceptional service and made your shopping experience enjoyable. It's wonderful to know that he listened to your needs and gave you the time and information you needed to make the best decision for your home. We appreciate your kind words and look forward to delivering your new furniture soon.
Thank you for choosing Raymour & Flanigan!
Best regards,
The Raymour & Flanigan Team
Just looking…
Came in to look for a mattress and box spring which I ended up purchasing. But I would have liked to walk around first and see what’s available and then ask questions rather than having a salesperson stalk me and be right behind me.
19 August 2024
Reply from Raymour & Flanigan - Paramus
Dear Luigi,
Thank you for taking the time to share your feedback and for choosing to purchase your mattress and box spring with us. We're glad to hear that you found what you were looking for. However, we apologize if the level of assistance you received felt overwhelming. We aim to provide a comfortable and supportive shopping experience for all our customers, and your comments will help us improve. We hope to see you again and provide a more relaxed visit next time.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Next day delivery
I went to the store and the sales man was very helpful with helping me choose the best mattress for me. My mattress was delivered the next day.
3 August 2024
Reply from Raymour & Flanigan - Paramus
Dear Eulalia,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our salesperson was able to assist you in finding the perfect mattress and that your delivery was prompt. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We hope you enjoy your new mattress and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Best mattress and bed purchase experience
Edwin Medina met us at the door. Listened to our needs. Showed us a few mattresses to try things out. He was extremely knowledgeable and helped us purchase the perfect mattress and bed frame within our price range.
19 July 2024
Reply from Raymour & Flanigan - Paramus
Dear Christin,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Edwin was able to assist you in finding the perfect mattress and bed frame that met your needs and budget. It's always our goal to provide knowledgeable and attentive service to our customers, and we're glad Edwin could deliver that for you. We hope you enjoy your new mattress and bed frame for many years to come!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
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