Raymour & Flanigan - Reading Reviews 

152
TrustScore 4.5 out of 5

4.5

629 Snyder Road, 19605 Reading, PA, US


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Rated 1 out of 5 stars

First of all , I had to wait 2 weeks before you to come out to just for you to look at the sofa.. Then you didn’t even fix the problem and then you said you would call me to schedule a appointment.. N... See more

Rated 5 out of 5 stars

Sales rep was friendly, knowledgeable and explained all our options. Store is welcoming and well stocked so we could see almost every option available. We will definitely be making R&F our first stop... See more

Company replied

Rated 5 out of 5 stars

Sales consultant Gabe was very professional & helpful. He seemed to know exactly what I was looking for. Delivery has been scheduled for 4 days after purchase, which is hardly ever the case at other f... See more

Company replied

Rated 5 out of 5 stars

Great service. Knew exactly where the product was that we were seeking and very patient and pleasant.


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 629 Snyder Road, 19605, Reading, PA, United States

  • 6109265866

4.5

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.5

All reviews

(152)

4,179 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome In store Experience....

I had a very pleasant experience in store the other day. I went in already knowing what I wanted and my Sales person, Sandy greeted me and engaged me right away. She was a pleasure to deal with and made my experience placing my order nice and painless. I will definitely be back for my next purchase.

9 September 2020
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Kristen! Thanks so much for taking the time to tell us about your experience! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Alexx was very friendly and a great…

Alexx was very friendly and a great help in picking out the right mattress for us.

6 July 2020
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Alan! Thank you for your kind review! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Nice and affordable selections

The Raymour & Flanagan Outlet had some nice selections at very affordable prices. We were looking for a sofa sleeper and chair for our new lake house and found a couple of nice options. Our salesperson was very helpful and gave us the time we needed to look around before settling on a sofa and chair. I would definitely go back there if I needed something affordable.

29 June 2020
Unprompted review
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Reply from Raymour & Flanigan - Reading

Hi Cindy! Many thanks for taking the time to leave us such a thoughtful review about your shopping experience! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

My salesman was great and gave…

My salesman was great and gave different options. He didnt push at us while we shopped which was nice and was available when I had questions.

10 March 2020
Unprompted review
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Reply from Raymour & Flanigan - Reading

Hi Lisa! Many thanks for reviewing your experience with us! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

The store located on RT

The store located on RT. 61 South is always professional and informative. The manager named Jeff. Very polite and knowledgeable about my request.
Your service/ warranty department was arrogant and not helpful with my situation that ended up with my son sleeping on the floor on an air mattress while waiting for response and decision. We were ready to walk away from Waymore and Flanagan.

8 March 2020
Unprompted review
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Reply from Raymour & Flanigan - Reading

Hello Dale! Thanks so much for taking the time to leave us such a helpful review! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Very personable saleswoman who attended…

Very personable saleswoman who attended to me and my husband. He drove her crazy, but she walked everywhere with us around the store. She even laughed at his corny jokes! Thanks again we always love the quality of the furniture here! I am sure we will be back soon!

3 March 2020
Unprompted review
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Reply from Raymour & Flanigan - Reading

Hi Theresa! Thanks so much for taking the time to leave us such a terrific review! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent even after a customer error in a special order. Couldn’t have been more pleased! Ask for Ann at the Snyder Road, Reading PA location for all your furniture needs!

17 February 2020
Unprompted review
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Reply from Raymour & Flanigan - Reading

Hi Kathy! Thank you for your terrific review! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Great experience

13 February 2020
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Daniel! We want to thank you for the kind words! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Terrific service

Terrific service. Friendly and knowledgeable.

1 February 2020
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Diane! Thanks for your 5-star review! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Adam was our salesperson

Adam was our salesperson. He was helpful, knowledgeable and made sure we were happy with our purchase. This is not our first trip to R&F and definitely won't be our last.
The entire staff there is exceptional.

28 January 2020
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Krista! Many thanks for taking the time to tell us about your experience with Raymour & Flanigan! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

From salesman to delivery…

From salesman to delivery guys.....excellent

10 December 2019
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Shelby! We are pleased to see you enjoyed shopping for furniture with us. Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Great Suggestions

Saleslady, Diane, was perfect. She made great suggestions, and was not pushy. Thanks!

18 November 2019
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Diane! We are delighted to hear you had a pleasant experience! We hope you enjoy your new furniture! -MR

Rated 1 out of 5 stars

States 3 day guarantee on website and…

States 3 day guarantee on website and was told in person that they can deliver in 3 days or less. Ordered over $14,000 in furniture. Everything was in stock. When I called to schedule the delivery, I was told 5 days or longer because they have other stops. Person was rude and not helpful on phone. So don't say 3 days or less guarantee when you can't even guarantee 4 days.

8 November 2019
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Brandon. We are very sorry to hear about this issue with your furniture delivery and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 5 out of 5 stars

Always great service at Raymour and…

Always great service at Raymour and Flanigan!

26 October 2019
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Deb! It's great to hear you had a terrific experience! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Ordered 2 bar stools

Ordered 2 bar stools. Got a great price and they were available for pickup when they said they would be available.

22 October 2019
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hello Mike! Thanks for telling us about your shopping experience. We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Great experience

Great job. We looked for a while and went back to the first sofas we saw. Got them delivered on Saturday as we requested

22 October 2019
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi John! We are pleased to see you had a great experience furniture shopping at Raymour & Flanigan! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Kerry was very helpful and…

Kerry was very helpful and knowledgeable about the product. She helped me find exactly what I needed and the trainee with her was also very knowledgeable in mattresses. They were a great combination!

30 September 2019
Unprompted review
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Susan! Thank you for telling us about your experience. Thank you for furniture shopping with us! -MR

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