Cheryl is a terrific salesperson who knows when to assist and when to let the customer look on their own. She listened to what I was looking for, my requirements and my preferences in end tables. She... See more
Company replied
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Cheryl is a terrific salesperson who knows when to assist and when to let the customer look on their own. She listened to what I was looking for, my requirements and my preferences in end tables. She... See more
Company replied
Visited store first on 2/26/23, was assisted by Cheryl Rosipayla. At that time she went the extra mile to help us find the right pieces and coordinate colors and styles. We returned on 3/6/23 to make... See more
Anthony was respectful, knowledgable, relaxed, gave us lots of space, answered many questions, explained he was leaving Greece store that day to start at Victor store and transferred me to Scott if I... See more
Company replied
I recently bought a large sectional, another couch and the protection plan. One of the armless chairs is too large for the space. I called the store upon delivery and have called customer service nume... See more
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
2780 Ridge Road West, 14626, Rochester, NY, United States
Replied to 10% of negative reviews
Typically replies within 1 week
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HAD A WONDERFUL SALESMAN MITCH. VERY VERY PLEASED WITH PURCHASE. SPREADING THE WORD.LOVE THIS STORE IN GREECE.GREAT TEAMWORK

Reply from Raymour & Flanigan - Rochester Greece
We've been shopping here for years. Every room in my house is from Raymour & Flanigan. The sales people are some of the nicest people around. They leave us alone and let us look around, without hovering. Which is so important for me! I cant stand sales associates who are in your face every 2 minutes. Love this place and will always go back!

Reply from Raymour & Flanigan - Rochester Greece
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