Iwent to purchase bedroom furniture. My sales associate, Lorraine, did a wonderful job showing me everything that was available for my size bed. She knows the merchandise well! What I really apprecia... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was a pleasure shopping at Raymour, the salesman was very helpful and not overbearing or pushy which made it a pleasurable experience. I will continue to be a returning customer
The person on the floor the sale person was okthe person in cashier was the most unfriendly I ever met Does not look directly to the customer and no smile.the most miserable person that I told the f... See more
Company replied
"JOLLY GOOD SAVINGS" Staff member Eye to Eye contact answer all my questions and concerns promptly with a smile very helpful.
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
4640 Roosevelt Boulevard, 19124, Philadelphia, PA, United States
- 2155335011
4.4
Excellent
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New items
I received thee best customer service the sales person was VERY helpful and had a lot of patience with me!!! 5 stars!!!
Thanks...
20 March 2021
I order a bed and Waz advised it would…
I order a bed and Waz advised it would be availble to pick up on sat Dec 19 and got a call tht day it was not in the warehouse. I had to scramble as i had cuess coming and no one was able to assist me getting a bed
21 December 2020
Service that matters
The salesperson was helpful and relatable. I was in and out and able to make my purchase.
11 October 2020
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Regina! It's nice to hear you enjoyed shopping for furniture with us. We are looking forward to seeing you again soon! -MR
Our visit was very pleasant
Our visit was very pleasant. It was great to be able to see the furniture in person before committing to ordering. The salesperson, Brian, was very helpful but also gave us our space when requested to browse and discuss amongst ourselves. I'm very satisfied with the experience thus far.
8 September 2020
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Russ! Thanks for taking the time to tell us about your experience shopping with us! We hope to see you again soon! -MR
Excellent Customer Service
Excellent Customer Service!
Mrs. Smith was very knowledgeable about the products and was able to answer questions to address our concerns.
This was an AWESOME SHOPPING EXPERIENCE!
13 August 2020
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Brian and Kimrenee! Thank you for your positive review! We look forward to seeing you again in the near future! -MR
Izzy was amazing helping me & my…
Izzy was amazing helping me & my daughter with our purchase. Thank you I will definitely come again.
9 July 2020
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi there! It's nice to see you had a pleasant experience! Thank you for furniture shopping with us! -MR
Excellent Customer Service Associate
5 July 2020
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Christine! It's great to see you had an amazing experience! Thank you for furniture shopping with us! -MR
Joseph Doroba was excellent
Joseph Doroba was excellent. You was everything you would want when your about to invest money in bedroom furniture. He helped us choose the right mattress for us. He was willing to spend as much time as needed to close the deal. Thank you!
27 June 2020
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hello Colleen! We want to thank you for taking the time to leave us such a pleasant review! Thank you for shopping with us! -MR
Polite
Polite, well informed,efficient service from the sales person to the service desk.
24 June 2020
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Ken! It's nice to hear your visit to our store was pleasant. We hope you enjoy your new furniture! -MR
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Jay! Thanks so much for your terrific review! We are looking forward to seeing you again soon! -MR
Great service
30 December 2019
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Kevinlyn! Thanks for leaving a review about your wonderful experience. We look forward to seeing you again in the near future! -MR
Great courteous service always
Great courteous service always. Knowledgeable sales staff. Sid was great!
26 November 2019
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Leana! It's nice to see you enjoyed your experience. We appreciate you shopping with us! -MR
Update opinion
Love ❤️ gifts to encourage and Brings new and former clients to store to shop or explore very professional
20 November 2019
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Vanessa! We want to thank you for the kind words! Thank you for furniture shopping with us! -MR
Found what we were looking for.
14 November 2019
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Walter. It's nice to see you had a positive experience. We appreciate you shopping with us! -MR
Mohommed was very helpful and…
Mohommed was very helpful and informative as well reassurance from his manager.
13 October 2019
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Hattie! Many thanks for your amazing review! Have a great day! -MR
Good Bye Raymour!
Although my service from your sales representative (Karl Wells) was spectacular I was a bit disappointed that a company that I have purchased from MULTIPLE times and gotten credit from was denied me although I have never been late for a payment to Raymour in all those purchases. I will take my business to a company that takes care of their loyal customers.
4 October 2019
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Terrence. We are glad to hear you had a great experience with Karl, however we apologize for any issues you encountered regarding credit. We are very sorry for any inconvenience this has caused. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -MR
Great job
The day of my purchase at raymour and Flanigan, it was great......the sales representative by first name was mr.
Julius.....mr.julius was professional....as I described what I was looking to buy....mr. julius was very quick to search on line to what I was looking for... mr julius was right on point to what I wa looking for....I was in and out at a quick pace....when I return to purchase again.....I will ask for mr. Julius......great job
30 August 2019
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hello Daphne! We want to thank you for taking the time to tell us about your experience! We look forward to seeing you again in the near future! -MR
The bed I bought for my daughter was…
The bed I bought for my daughter was beautiful in person. The only distasteful experience was the sales rep. Very overbearing and aggressive. Over talked me. Pushed me to the check our counter them disappeared. Not personal at all. I recently moved and wanted to look for additional items. If I return I’ll definitely avoid her
30 August 2019
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Ciera. Thanks so much for taking the time to tell us about your experience. We're glad to hear you're enjoying the bed you bought, but we apologize for any inconvenience caused by your experience in our showroom. We are looking forward to seeing you again soon! -MR
I purchased a sofa, chair & mattress
I purchased a sofa, chair and a mattress - Natalie was great and very friendly and then Joe also was helping out , he was great too. so far very happy with my purchase. It gets delivered on Friday, can't wait. I'll give you the lowdown after delivery.
31 July 2019
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Terry! Thank you for taking the time to write about your experience at Raymour & Flanigan! We appreciate you shopping with us! -MR
The salesman was very helpful and…
The salesman was very helpful and polite.
12 May 2019
Unprompted review
Reply from Raymour & Flanigan - Roosevelt Boulevard
Hi Victoria! We are so glad to see you had an awesome experience! Thank you for shopping with us! -MR
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.