Raymour & Flanigan - Staten Island Reviews 

306
TrustScore 4.5 out of 5

4.7

2795 Richmond Avenue, 10314 Staten Island, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

We were greeted immediately and Devin spent over an hour making sure we saw everything we wanted while also explaining and answering all the questions we had! Great experience and super happy with our... See more

Rated 5 out of 5 stars

We had a wonderful experience working with Tania when purchasing a sofa for our home. She was friendly, patient, and very helpful throughout the entire process. She took the time to understand what my... See more

Rated 1 out of 5 stars

I placed an order online to pick up from a specific store on a certain date. I received an email confirming my order details. However, when I went to pick up my item, I was informed that it was not av... See more

Company replied

Rated 5 out of 5 stars

We visited the Staten Island location and were happy that Victor was available to help us. He is a wonderful professional who has helped us in the past. The important thing to remember is most furnitu... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2795 Richmond Avenue, 10314, Staten Island, NY, United States

  • 7183033568

4.7

Excellent

TrustScore 4.5 out of 5

306 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(306)

4,082 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The salesman is very helpful

The salesman is very helpful, nice, and love the ambience in the store.

26 November 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you Myrna Espina for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Store experience

The salesman Steven very knowledgeable and professional. Have purchased numerous products from your store and am very satisfied. Delivery employees very professional and courteous.

16 November 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you for your review Louis Parisi We are happy to hear that your sales person was knowledgeable and professional!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Mr Gordan Friend is the greatest sales…

Mr Gordan Friend is the greatest sales associate

14 November 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you Art Lauter for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Christina was a big help with picking a…

Christina was a big help with picking a new mattress

12 November 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you Rosemarie Seccafico for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new mattress! -Jeff V.

Rated 5 out of 5 stars

Very good service

4 November 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you Meir Roisman for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Knowledgeable salesman

23 October 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you for your review David Marani We are happy to hear that your sales person was knowledgeable!! Enjoy your new furniture. -Jeff V.

Rated 2 out of 5 stars

It wouldn't let me sign in i had to…

It wouldn't let me sign in i had to seek assistance

21 October 2022
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Reply from Raymour & Flanigan - Staten Island

Hi Deborah. We are sorry to hear about the experience you had with us. If you would like to talk with us further about your concerns, please email us at rfcare@raymourflanigan.com. Thank you. -Jeff V.

Rated 5 out of 5 stars

Cabbar was fantastic

Cabbar was fantastic! He followed up on my questions right away and he was very helpful.

10 October 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you Bernadette for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Nick was great informative and very…

Nick was great informative and very helpful. Made a confusing purchase less stressful.

5 October 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you for your review Kevin Geoghegan We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great service

Everyone was very helpful. John Noto r was a great associate and took care of all my needs.

24 September 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you Michael Farace for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

As a walking customer

As a walking customer, I was greeted by the floor salesman Mr.Brian who was very friendly and helpful. It was a pleasure doing business with this company.

23 September 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you for your review, Noel! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Melissa was very helpful in discussing…

Melissa was very helpful in discussing and completing my purchase. Would be glad to meet with her again to discuss other purchases.

19 September 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you for your review Deborah Pheasant We are happy to hear that your sales person was so helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

John Nabo was a great pleasure to work…

John Nabo was a great pleasure to work with he was patient and kind and he help me with all my questions.I will definitely be back to work with him

17 September 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you Karen for your kind words. We're happy to hear your salesman was patient and helpful with your purchase!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

I got off the escalator there was…

I got off the escalator there was someone there waiting for me to help me she was very pleasant very knowledgeable It was a pleasure

31 August 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you for your review John Mancuso We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Mike is fantastic

Mike is fantastic. He listened to my concerns/ needs. He was never pushy. He was the highlight to my day. I even invited a friend who's looking for a manual recliner to meet him.
I look forward to making my purchase in the coming days.

5 August 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you W.A. R for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

The associate were very helpful in…

The associate were very helpful in completing my order, this was the second ordering from home, and both times I was completely satisfied.

27 July 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you Theresa Rogers for your review. We are glad to hear that your online purchase was seamless! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Staten Island store

My husband and I had a very pleasant experience at the Staten Island store

10 July 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you JANET KEELER for your review. We are happy to hear that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Excellent service

Excellent service. Full explanation of all items we looked at. Salesman, Peter Arbitrio, was extremely helpful and furniture was great.

3 July 2022
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Reply from Raymour & Flanigan - Staten Island

Thank you Lori for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

From start to finish things up all…

From start to finish things up all around.

22 December 2021
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Reply from Raymour & Flanigan - Staten Island

Hi Paul,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

Lisa at the cost service counter was…

Lisa at the cost service counter was the most helpful and curtious and understanding with mt problem, and she took care of if, I could not be more grateful. and also the manager Juan thank's Juan. great customer service. Andrew

15 December 2021
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Reply from Raymour & Flanigan - Staten Island

Hi Andrew! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

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