I ordered two beds online. The order process was easy. The one problem was understanding the option for delivery. I did not understand if assembly was before or after delivery to the room. I called fo... See more
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Review summary
Created with AI, based on recent reviews
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Had a great shopping experience at R&F! Our sales rep, Shakeela Said, was knowledgeable and patient. She was there to answers all our questions and in the shadows when we were browsing n contemplating... See more
JD helped us reselect a mattress after first purchasing one with the wrong characteristics for our sleep habits. He was very accommodating and extremely knowledgeable with the various aspects of the... See more
Sales person was very relaxed and informative. Asked if we wanted to brose the store first then ask any questions we had. Helped us select 2 beautiful leather recliners and provided us with the best d... See more
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
7248 Morgan Road, 13090, Liverpool, United States
- 1.866.383.4484
- RFcare@raymourflanigan.com
- www.raymourflanigan.com
4.4
Excellent
63k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 3% of negative reviews
Typically replies within 1 week
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Our salesperson was wonderful
Our salesperson was wonderful! She took the time to explain to us the difference between each mattress and helped us find the balance between and price that we were comfortable with. Highly recommend!
11 July 2026
Website makes promises it can't keep
When I ordered my Furniture online it stated that I could pick it up Saturday the 11th. Today is Saturday the 11th. I drove 45 minutes to get to the store. When I went in they told me it wasn't going to be in for almost another week. There was nothing in the email that I received that stated that the date listed on the website would not be the date I could actually pick it up and that I would need to wait to find out when I could pick it up. As of right now I will have to drive another 45 minutes there and back to pick it up when it is finally available.
9 July 2026
Buyer beware!!
Buyer beware!!! Don’t shop there!!!! The WORST customer service I have ever experienced!!!! It was a 5 day fiasco to have 3 mattresses delivered properly- from the wrong items being shipped to the bed not being set up properly - little customer support or compensation- just lip service- they’re only concerned with the sale and the commission-
11 July 2026
Unprompted review
Found what I was looking for fast
11 July 2026
matt is great
11 July 2026
My table broke e weeks into having it
My table broke e weeks into having it. Unrepairable, ordered new table. Was advised 2 months ago tablecwas in , day of delivery was advised only base came in. Today table was to be delivered n received a call it was damaged.
11 July 2026
The Saleman Bruce
The Saleman Bruce. Went out of his way to help me and see that I was satisfied .
11 July 2026
The delivery was quick and easy
The delivery was quick and easy. Your delivery men were professional and had the job done quickly
9 July 2026
Excellent experience and sales…
Excellent experience and sales associate was very helpful. Steve.
11 July 2026
I already knew what I was purchasing…
I already knew what I was purchasing and the salesman gave me the warranty spiel. He was nice.
11 July 2026
Beware!
If you want to be lied to about the furniture you are about to buy or lied to about the delivery date, then shop at Raymour. I have ordered thousands of dollars at Raymour in Farmingdale, yet they still had no problem lying to me on two occasions. Both times was concerning delivery dates and both times they took my money, told me weeks delivery, which has now turned into months. After speaking to customer service, who said there is no delivery date anywhere in the near future, I realized I was lied to again only minutes before. The truth I can handle, but to lie just to sell is unacceptable and I will no longer be shopping at Raymour at any location. DO NOT BELIEVE THE DELIVERY DATE THEY GIVE YOU...IT'S ALL LIES
11 July 2026
Unprompted review
On time and professional
They were on time and came within the delivery time window. Very friendly and polite.
11 July 2026
I’ve been a Raymour & Flanigan customer…
I’ve been a Raymour & Flanigan customer for years. R & F have never disappointed me. Again this time, prompt action was delivered!
11 July 2026
Our salesperson was great
Our salesperson was great! He gave us our space, but also supported when needed! Super experience!
11 July 2026
Easy shopping on line👍
11 July 2026
The salesmen were very informative &…
The salesmen were very informative & knowledgeable about the furniture. They were not pushy or overbearing.
11 July 2026
I wish I could rate a zero
I wish I could rate a zero. I didn't get new furniture. My schedule service was canceled although I communicated with this company for 2 months for service help. I was told the technician needed to order parts that could take 4 to 6 weeks. Im not sure why we purchased the protection package if getting repairs or help was this difficult. This service is ridiculous 🙄.
11 July 2026
Dino the salesman was pleasant
Dino the salesman was pleasant, not overbearing and worked hard for us. I would give him a ***** stars.
10 July 2026
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