Raymour & Flanigan - Wilmington Outlet Reviews 

254
TrustScore 4.5 out of 5

4.6

1400 Rocky Run Parkway, 19803 Wilmington, DE, US


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See what reviewers are saying

Rated 5 out of 5 stars

Robert Respes is my sales person. He is very patient, took his time with me and listened to what I was trying to achieve. I also liked how he gave me time to be okay with my purchase and go over the... See more

Rated 5 out of 5 stars

The salesperson, Chris, was very pleasant and informed about the products. She gave us a lot of options including how we could keep our old bed-frame. The prices were reasonable and they had a great s... See more

Company replied

Rated 5 out of 5 stars

Perry, my sales consultant was excellent! He made the experience smooth from beginning to end and answered all my questions promptly. We live in Florida and we’re worried about getting the furniture... See more

Company replied

Rated 5 out of 5 stars

I am a very particular shopper….I really do not like to be hounded, followed, or “sold”. I made that clear (and probably a bit rude) when I walked in and was approached by Matt. I did see him keeping... See more


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1400 Rocky Run Parkway, 19803, Wilmington, DE, United States

  • 3024785110

4.6

Excellent

TrustScore 4.5 out of 5

254 reviews

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4.6

All reviews

(254)

4,261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Chris Hamilton & Marcus…

Chris Hamilton in your Wilmington storre was so
knowledgable about mattresses and spent a lot of
time explaining the benefits of a tempurpedic which
we ended up purchasing.Marcus was also very helpfull.Also complete delivery and installation is one
day later which is amazing.

10 September 2023
Raymour & Flanigan - Wilmington Outlet logo

Reply from Raymour & Flanigan - Wilmington Outlet

Hello Carmen Shappell! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

On time and very pleasant, did a great job.

On time and very pleasant, job was well done.

9 September 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Hi, Debra. Thank you for leaving a review! We're glad you had such a good experience with us. We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

Salesperson was good.

4 September 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for your review, Dilip. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Sales person was great

Sales person was great! True customer service.

3 September 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for your review. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Our consultant was great!

Our consultant, Mo Bejta, was wonderful to work with. He listened carefully to our needs and went out of his way to make sure we received the best price for our selection. I will visit Raymore & Flanigan again for all of my furniture needs!

3 September 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for your review, Thomas. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Matthew is great !

3 September 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for your review, Sunny. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Sales person was great and took time to…

Sales person was great and took time to explain all questions about the mattress we were looking to buy.

3 September 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much, Joseph, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

My salesman Mo Bejta was very accommodating

My salesman Mo was very accommodating and was able to show me exactly what I was looking for. I did find a dresser, nightstand, mattress and headboard. I love it and it is in stock which is even better. I also bought a beautiful picture! Mo is truly an asset to Raymour and Flannigan.

31 August 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for your review, Charlene. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Chrissy spent a lot of time showing me…

Chrissy spent a lot of time showing me the different mattresses that were available and of all the options rhey had. Then she was able to offer an adjustable bed frame in my price range. She is very knowledgeable and friendly and even though it took me quite a bit of time to decide, she never made me feel rushed.

21 August 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for your review, Chris. It's great to hear that your sales person, Chrissy, was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

We were pleased with the number of…

We were pleased with the number of choices and Chris, our sales associate was patient, very knowledgable and helpful.

16 August 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much for your review! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Recliner search

The sales person Mr Ashe was very attentive to my needs the shopping experience was short, professional and proficient.

19 August 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much for your review! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

Customer service was excellent Delivery…

Customer service was excellent Delivery was fast

16 August 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Hello Alicia Dwyer! Thank you for leaving this 4-star rating! We're glad you had a great experience with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much for your review, John! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Chrissy was awesome

Chrissy was awesome, personable, knowledgeable and very helpful !!!!

7 August 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much for your review, Mark! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great experience!

My sales associate, Chris, was pleasant, patient and very knowledgeable of the products.
Thanks for your help.

3 August 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Hi Sam! Thank you for leaving this great rating! We’re glad you had a good experience in our furniture store. Thank you

Rated 5 out of 5 stars

Palmer did a great job of finding out…

Palmer did a great job of finding out what we needed & provided choices and payments.

23 July 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you William for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

Rated 5 out of 5 stars

We unexpectedly needed to get a…

We unexpectedly needed to get a recliner for my use in sleeping after an upcoming hip replacement. Chrisy helped us find just the thing we were looking for - a comfortable recliner with a side lever to lower the footrest. It was available for delivery within 3 days well before the surgery.

22 July 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

Rated 5 out of 5 stars

Our sales person Crissie went over and…

Our sales person Crissie went over and above! She was wonderful

22 July 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much for your review! It's great to hear that your sales person, Crissie, did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

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