Rays Florist Reviews 

449
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning, vibrant, and fresh flower arrangements that make every special occasion truly memorable, beautiful, and deeply meaningful. Buyers note that the floral displays exceed expectations in both appearance and longevity compared to typical alternatives available elsewhere. Some reviewers were happy with the prompt and highly efficient delivery service that ensures thoughtful bouquets always arrive right on time for important events. People also highlight the exceptionally helpful and friendly staff members who provide expert guidance, making the entire ordering process completely seamless and reassuring.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the flowers are beautifully arranged,... See more

Service

Consumers find service to be exceptionally positive, praising the friendly staff and efficient ordering... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that arrangements arrive... See more

Staff

Clients share positive opinions on staff, frequently highlighting courteous and helpful phone interactions.... See more

Quality

Customers consistently report satisfaction regarding the exceptional quality and freshness of the flowers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As President of my local Womens Institute, I have twice in the last few months had to organise funeral flowers for members who have passed away. Each time the member of staff on the other end of the p... See more

Company replied

Rated 5 out of 5 stars

I ordered flowers for a forthcoming funeral, by phone, from Australia. Mr Ray was patient and very helpful answering questions about my choice. I wouldn’t hesitate to repeat the experience. And the... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Ray Florist in Ash. I’ve been using their services for many years to have flowers delivered, and every bouquet is absolutely stunning and thoughtfully arranged for each occasion.... See more

Company replied

Rated 5 out of 5 stars

Their delivery service works well now that they've sorted their phone-based notifications. As with many things these days, you don't get a lot for your money, but what you DO get lasts a lot longer th... See more

Company replied


Company details

  1. #2 of 40 best companies in Florist
  2. #3 of 44 best companies in Flower Delivery
  3. #2 of 14 best companies in Flower designer
  4. #2 of 33 best companies in Flower market
  5. #1 of 7 best companies in Wholesale Florist

Written by the company

Rays Florist is a family-run florist based in Aldershot (GU11), delivering fresh flowers across Hampshire, Surrey, and the surrounding GU postcode areas. We specialise in hand-tied bouquets, funeral tributes, wedding flowers and same-day flower delivery for all occasions. Our experienced florists create beautiful seasonal designs using premium fresh blooms, with options for bespoke arrangements, corporate flowers, and local gift delivery. Whether you’re celebrating a birthday, expressing sympathy, or brightening someone’s day, Rays Florist offers quality, care, and creativity in every design. Visit us online at www.raysflorist.co.uk to order flowers for Aldershot, Farnborough, Farnham, Fleet, Camberley, Guildford and beyond. At Rays Florist, we pride ourselves on delivering beautiful, fresh flowers with exceptional service across Surrey and surrounding areas. With years of experience in floristry, our dedicated team of professional florists carefully handcraft every bouquet and arrangement to the highest standard. Whether it’s a heartfelt gift, a thoughtful funeral tribute, or flowers to celebrate a special occasion, we combine creativity, care, and attention to detail in everything we do. We offer a wide range of stunning designs, from classic and elegant arrangements to modern, vibrant displays, ensuring there’s something for every taste and occasion. Our website makes ordering quick and easy, with secure online checkout and the option to include personal touches such as gift cards, chocolates, and balloons. Rays Florist also provides reliable local delivery to most GU postcodes, so your flowers always arrive fresh and on time. We understand the importance of those special moments, which is why customer satisfaction is at the heart of our business. Our commitment is simple: to bring joy through flowers. Whether you’re treating a loved one or yourself, you can trust Rays Florist to deliver quality, beauty, and service you can rely on every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

449 reviews

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5.0

All reviews

(449)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely beautiful funeral tribute…

Absolutely beautiful funeral tribute flowers and staff were so friendly, helpful and kind.
Wonderful service

16 February 2025
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Reply from Rays Florist

Thank you so much for your kind words! We're glad you found our flowers beautiful and our staff helpful. Your feedback means a lot to us.

Rated 5 out of 5 stars

Funeral Flowers

A beautiful display for the coffin, greens & cream, a perfect mix for January

10 January 2025
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Reply from Rays Florist

Thank you for your 5-star review! We're glad you loved the beautiful display of greens and cream for the coffin. It’s a perfect choice for January. We appreciate your support!

Rated 5 out of 5 stars

Excellent Service

Excellent, speedy, professional service. Good value for money .

16 January 2025
Unprompted review
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Reply from Rays Florist

Thank you for your wonderful review! We're thrilled to hear you enjoyed our service and found it to be good value. We look forward to serving you again!

Rated 5 out of 5 stars

Very Happy

The flowers were delivered about three hours after the order was placed and I received an email to say that they had been delivered successfully; I really appreciated the swift service and excellent communication. I haven't seen the flowers but my friend said they are beautiful. Thank you.

8 January 2025
Unprompted review
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Reply from Rays Florist

Thank you for your kind words! We're thrilled to hear that you appreciated the swift service and that your friend loved the flowers. We look forward to serving you again!

Rated 5 out of 5 stars

5* service ~ beautiful flowers!

5* service! My friend was truly delighted with the beautiful arrangement from Rays Florist. My online order was promptly dispatched & I received an email confirming date & time of the delivery the very next day. Can highly recommend.

24 December 2024
Unprompted review
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Reply from Rays Florist

Thank you so much for your wonderful review! We're thrilled to hear that your friend loved the arrangement and that you had a great experience with us. We appreciate your recommendation!

Rated 5 out of 5 stars

I Rang from Sydney Australia.

I rang from Sydney Australia to order an arrangement for delivery for Christmas to my daughter and husband who live in Crondall. Amanda was so helpful we were able to complete the order in a few minutes and now that the delivery has been completed I must say this has been the most outstanding and professional service I have received. Congratulations Ian Beilby.

24 December 2024
Unprompted review
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Reply from Rays Florist

Thank you so much for your kind words! We're thrilled to hear that Amanda provided you with outstanding service and that your order was a success. We appreciate your feedback and hope your daughter and her husband enjoyed their gift. Happy holidays!

Rated 5 out of 5 stars

Rays will not disappoint you

Hi I used to buy these letterbox flowers I was always disappointed Someone told me about rays flowers. They are beautiful flowers fresh never disappointed I should have some delivered to me because the bouquets are lovely thankyou

20 December 2024
Unprompted review
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Reply from Rays Florist

Thank you for sharing your experience! We're so glad to hear that you've found joy in our Ray's Flowers. It means a lot to us that you appreciate the beauty and freshness of our bouquets. If you have any questions or need assistance with your order, feel free to reach out. Thank you for choosing us!

Rated 5 out of 5 stars

Nothing is too much trouble for Rays…

Nothing is too much trouble for Rays Florist they always go the extra mile . Lovely flowers and lovely people

19 December 2024
Unprompted review
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Reply from Rays Florist

Thank you for your wonderful review! We're delighted to hear that you appreciate our flowers and our team's dedication. We look forward to serving you again!

Rated 5 out of 5 stars

Beautiful funeral floral tribute

Rays Florists did a beautiful funeral floral tribute for my mum, and added a personal touch of some woodland birds. It looked amazing.

19 November 2024
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Reply from Rays Florist

Thank you so much for your kind words! We're glad to hear that the floral tribute for your mum was special, and we’re thrilled that the woodland birds added a personal touch. Your feedback means a lot to us!

Rated 4 out of 5 stars

Rays Florist Ltd provides an impressive…

Rays Florist Ltd provides an impressive and reliable service. I've ordered several times for different occasions including a funeral tribute and a birthday bouquet. The flowers are always stunning and delivered promptly. They listen to customer requests and go the extra mile to ensure satisfaction. Prices are very reasonable too. Highly recommend!

30 October 2024
Unprompted review
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Reply from Rays Florist

Thank you for your review.

Rated 5 out of 5 stars

this was a special gift for my daughter…

this was a special gift for my daughter who came with me to the hospital when they comfimed that my posdrate cancer treatment was successful thankyou she was overjoyed to received the flowers as a special gift from me

25 October 2024
Unprompted review
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Reply from Rays Florist

Thanks very much for your review and we hope your recovery continues!

Rated 5 out of 5 stars

Rays florists

Rays florists, Aldershot provided a beautiful funeral tribute for my mother's funeral. I ordered online and worried a little as to what to expect, but I needn't have - the flowers were stunning and just perfect for Mum's farewell. Very reasonably priced too Thank you 🌹

7 October 2024
Unprompted review
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Reply from Rays Florist

Thank you for taking the time to share your experience with us. Providing a beautiful and fitting funeral tribute is a vital service, and it's wonderful to hear that we met and exceeded your expectations. The fact that the flowers were not only stunning but also reasonably priced is a testament to the high quality and value we offer. Your feedback is a heartfelt endorsement of Rays Florists' commitment to providing exceptional service during such a sensitive time. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

There are professional

There are professional, listen to what you suggest and deliver it on time informing that the deliver was delivered. How great is that

2 October 2024
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Reply from Rays Florist

Thank you so much for the 5-star review! We're thrilled to hear that you had an exceptional experience with us. Our team is dedicated to professionalism, attentiveness, and punctuality, and we're pleased to hear that we met your expectations. We appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

As always beautiful flowers/ delivered…

As always beautiful flowers/ delivered quickly and always fab.

3 October 2024
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Reply from Rays Florist

Thank you for taking the time to share your experience with us. We are thrilled to hear that you are consistently pleased with the beauty, speed, and quality of our flower deliveries. It is our priority to provide excellent service, and we are delighted that we have met your expectations.

Your kind words are truly appreciated, and they serve as a great motivation for us to continue delivering exceptional experiences to all our customers. We look forward to serving you again and exceeding your expectations in the future.

Rated 5 out of 5 stars

The team at Rays florist went the…

The team at Rays florist went the "extra mile" to deliver the lovely bouquet of flowers to my colleague as per my request of a specific time limit. A great service from a very professional team.

2 September 2024
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Reply from Rays Florist

Thank you for the 5-star review! We're delighted to hear that you were pleased with our service and that we could meet your specific time requirements. Our team at Rays Florist always strives to go the extra mile for our customers. We appreciate your kind words and look forward to serving you again in the future.

Rated 5 out of 5 stars

Great service

Helpful service, quick to sort out order and delivered on the day as promised. Reasonably priced and beautiful flowers!

30 July 2024
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Reply from Rays Florist

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service. We take pride in providing quick and helpful assistance to all our customers, and we're delighted that you were pleased with your order. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Very high quality

I'm using rays florist for several years and it has a constant very high quality in flowers and service. I'm thankful for it.

18 July 2024
Unprompted review
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Reply from Rays Florist

Thank you for your continued support and kind words! We're delighted to hear that you have consistently experienced high-quality flowers and service with us. It's customers like you who make our work so rewarding. We look forward to continuing to serve you in the future.

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