RCN Capital Reviews 

194
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Don't use this group. It's never a smooth outcome at the end. Terms change and the back tracking you have to do with a borrower is embarrassing.

Rated 2 out of 5 stars

My entire experience was challenging and their lack of who's on first made it hard to navigate. Everything from contracting to insurance policy coverage to getting real numbers to know what I needed t... See more

Rated 1 out of 5 stars

The title company RCN used added $2300 in broker fees AFTER I signed the closing documents. They all seemed very confused about how this happened and why I should be upset about it. I ended up feeling... See more

Rated 1 out of 5 stars

I would stay far away from this company. Last week, I signed up to do a cash out refinance loan. Everything was going great until I sent my file to underwriting. The CEO of the company reviewed my fil... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

Written by the company

RCN Capital is a nationwide, direct, private lender. We provide commercial loans for the purchase or refinance of non-owner-occupied single-family & multi-family properties. We specialize in ground-up construction financing, short-term bridge loans, fix & flip financing as well as long-term rental financing for real estate investors. We lend to both new and experienced real estate professionals throughout the country. RCN Capital, LLC was established in 2010 to provide time-sensitive, bridge financing to real estate investors to fund the purchase of non-owner occupied residential and commercial properties. Formed towards the end of the recession, RCN Capital has benefited from a turbulent housing market in which many real estate investors see great opportunity. A lack of liquidity in the credit markets and increased regulation of the banking industry has restricted conventional financing as an option for investors in fast-moving and competitive real estate markets. As the nation’s premier direct private lender, RCN Capital helps fill this void. As a direct, private lender, RCN Capital takes a common-sense approach to underwriting, with all approvals made in-house. We are dedicated to providing quick responses to time-sensitive loans. At RCN Capital, we value referrals and our brokers are protected. We are committed to the highest level of customer service because our success lies in building relationships.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

194 reviews

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1.7

All reviews

(194)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

This was our first opportunity to work with this company that we rate them one of the best. We had a few credit issues but that wasn't their center of focus. They walked us through every process imaginable and remained in contact with us until we closed on the loan. After the closing, we still received emails and calls just to say thank you and they assisted us even more by being there whenever we needed them. We would highly recommend them to anyone whom requires a loan in a short period of time. Working with RCN was just the beginning of an awesome journey with minimal stress, which most banks can cause. We experienced a great working relationship from the loan officer Matt to the funding associate Susan which were phenomenal. Whenever we didn't understand certain things they were always available to speak with us and helped us understand the requirements. Couldn't be more satisfied, we would use them again, thanks RCN!

7 October 2016
Unprompted review
Rated 1 out of 5 stars

Draw on rehab funds horribly managed

Communication zero to none on how the draw of funds will be handled. Inspector unreliable. Unable to draw on money appropriately to complete the rehab for a smooth process. Project on temporary hold to complete the rehab as RCN will not release the funds that we have paid out of pocket to the contractors.......

12 September 2016
Unprompted review
Rated 5 out of 5 stars

Extremely professional, friendly, efficient team that gets the job done right.

I was amazed at the speed and professionalism that this team stepped on board and deliver timely. There was great synergy and they all function in unity to deliver great result for the client.
I am thrilled I get to work with them and would want this same team again in the future. A great shout out to Matt Ferrigno, Sara Lewis and Paula Hollister, a terrific team.

11 July 2016
Unprompted review
Rated 4 out of 5 stars

Pretty Smooth from start to finish

RCN did a great job closing my loan. I was under the impression the process would be less stringent than a regular bank, but not so much. However, the timeframe was quick, esp considering renovation costs are built into the loan. Chris was great. Very attentive, thorough, and pretty spot on with information, timeframes, etc. I can't speak for the full experience until i request draws, and repay the loan. But so far, so good.

22 April 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Lender for fast funding.

I am very happy with the service that RCN provides. Chris Dorin and his team are true professionals and committed to providing exceptional service. I would recommending RCN to anyone looking for fast funding.

20 April 2016
Unprompted review
Rated 4 out of 5 stars

8654 E 13 Mile

Thanks to the perseverance of Matt and the team at RCN we got this deal closed. The biggest issue came from the borrowers title company and once we resolved that the loan went pretty well. It was my first deal with RCN and I learned a lot about your process. I look forward to closing many more in the future.

4 February 2016
Unprompted review
Rated 5 out of 5 stars

Great Company

Everyone I have worked with at RCN have been extremely professional and helpful. Everyone has responded to my questions and needs in a timely fashion. I have and will suggest other investors to used RCN for their financial needs.

10 January 2016
Unprompted review
Rated 5 out of 5 stars

They want to get the job done!!

My Sales Executive Jeff Mallas truly cares about his clients. He makes the process easy to navigate through and is a pleasure to work with.

RCN, unlike many lenders, fits their products to the client's needs rather than fit the client needs into their product. That is the biggest difference between RCN and other lending institutions.

I will be working with them for a long time!

10 January 2016
Unprompted review
Rated 5 out of 5 stars

Totally focused company

This company was very good to work with. The were able to keep the process moving forward. They also were able to compromise tot keep the project alive. Everyone at this company clearly stated what the would do and they did what they said they would. There was a significant amount of documentation that was required. Once the docs were provided it was all up to the league teams. I would definitely use this company again and recommend then to others

9 January 2016
Unprompted review
Rated 4 out of 5 stars

Good starting experience

I recently completed my first loan with RCN for a property in Florida. There were no major surprises and the terms were not changed during the loan processing. What was told upfront was what I got. A special word of thanks to my loan officer (Chris Dorin) who was friendly, cooperative and responsive to my needs. He had a good understanding of the loan process and was able to explain it clearly. However, the Closing process took a little longer than expected and the Closing department was not very cooperative as experienced by my team. But with Chris and his team's help, we were able to move forward to Close in time.

6 November 2015
Unprompted review
Rated 5 out of 5 stars

easy to deal with

From initial phone call to funding, dealing with RCN was simple. RCN employees pick up the phone when you call and will work thru any
issues encountered in the process. Have used RCN 2 times and will continue to use them. Terms are good and dealing with RCN is easy.

5 September 2015
Unprompted review
Rated 5 out of 5 stars

My Plessant experience with RCN

I approached RCN Capital because I needed a loan for a fix and flip deal. The result was very successful as I got the deal to close on time. One thing I liked was their quick response to the urgency of my situation .
I found the experience with RCN Capital
To be very enlightening as I have learned a lot from this experience.I would recommend RCN Capital to anyone who needs a loan fortheir business and I would definitely use them again.
Thank you Matt Ferrigno!!!

Sonia Brown

4 September 2015
Unprompted review
Rated 5 out of 5 stars

A pleasure from start to finish

Dealing with Chris & Kim made the entire process simple and quick. They provided support and directions to bring the deal to closing. They also shared in the work involved from application until closing. Very unusual in todays Commercial Loan industry. Already sent 2 new loans to them!

Joseph Abatemarco
Deerfield Consulting, LLC

3 September 2015
Unprompted review
Rated 5 out of 5 stars

Quick and Responsive

I needed a loan officer to respond to my emails quickly, let me know exactly what was needed next, guide me through the process so things went smoothly, and help me overcome obstacles. These are the qualities I found with Matt from RCN Capital. Life is all about the details. Accomplishing the loan quickly will really add to my success. Thanks, Matt!

7 August 2015
Unprompted review
Rated 5 out of 5 stars

Wonderful Service Representative at RCN Capital

Jeffery Mallas with RCN Capital is an true asset for anyone making a financial decision in today's world of creative lending. Jeff's no pressure approach in assisting us has earned our respect and admiration for his integrity and professionalism.

Lee & Diane Williams

23 June 2015
Unprompted review

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