Readicut Reviews 

192
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, including yarn and craft supplies, noting their beauty and ease of use. People consistently highlight the efficient service and remarkably fast delivery times, often receiving orders within a few days. Many consumers also found the ordering process straightforward and convenient, contributing to a very positive overall experience. However, some customers also noted issues with their orders, with a few people experiencing significant delays in receiving their items, sometimes waiting several weeks. Additionally, a recurring concern was incomplete orders, where customers received only a portion of what they had paid for, leading to disappointment.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and efficient delivery... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the premium quality yarns, wool, and... See more

Order

Users describe ambiguous interactions with order, with many customers praising the ease of placing orders and... See more

Service

People report positive experiences with service, often highlighting excellent telephone service, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with this company has been a very positive one and I would have given them more than 5 stars. The person I spoke with was kind, polite and nothing was too much trouble. I ordered with co... See more

Rated 5 out of 5 stars

Excellent service Excellent price Excellent delivery time (2 days!) And Excellent quality yarn thankyou i will be ordering again it might be a good idea to hold a bit more stock of the super chunky ya... See more

Rated 5 out of 5 stars

As the nights draw in and the weather gets cooler I decided I'd start rug making again. Currently doing a rug in raspberry and blue. I order the wool a bit at a time and it arrives a couple of days la... See more

Rated 5 out of 5 stars

Got your bundle that was on offer and very pleased with it, l have had craft supplies for you before and always good service, We be telling my friends


Company details


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4.4

Excellent

TrustScore 4.5 out of 5

192 reviews

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4.4

All reviews

(192)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

I absolutely love the cotton minis

I absolutely love the cotton minis. Such a huge variety of colours. I ordered the 2kg random pack. I received 13 balls of skin tone and a good mix of colours, most were 4 balls of each. My only disappointment is that as well as ordering the 2kg box, I also ordered a 10 pack of skin tone minis! I now have 23, plus the two I'd previously bought!! I'd love to know if the boxes are prepacked so the picker just has to pick one up, or if a packer chooses which colours to put in there. Just curious 🤔. Will happily recommend Readicut. Once I've ploughed through my mountain of minis, I'm sure I'll be back again.

19 July 2024
Rated 5 out of 5 stars

wool to repair rug.

Just buying one lot of brown to repair a readicut rug which I made 50 years ago. Quick response.
NB - If like me you bought rug wool years ago you will find the bundles are a lot smaller. Fine for me as I am only repairing.

11 July 2024
Rated 1 out of 5 stars

I’ve given up with this company

I’ve sent three emails and had no reply. I telephoned and ordered some wool and it didn’t come I called again and finally received the wool but it wasn’t what I asked for. Impossible to deal with.

1 July 2024
Readicut logo

Reply from Readicut

Hi, I'm sorry that the complimentary balls of yarn we sent to you were not what you wanted but they matched the sample you sent us more than anything else we have and we also sent you 2 different shades to makes sure one of them was a close match which we also had no obligation to do... just trying to help...

Rated 3 out of 5 stars

Check what you've ordered against delivery

The ordering and delivery was fine, however the product description online and the delivery note did not match what was sent
I.e. the balls of wool were marketed as 4oz but when they arrived they were 3oz which means if you are planning a project, the quantities will be wrong. Spoke to them and they apologised and said they would send me another ball of each colour and amend website and delivery notes for future

1 July 2024
Readicut logo

Reply from Readicut

Thank you for the feedback. This was an error on the website as the variegated balls weigh slightly less than the solid colours. This has now been rectified on the website and, as you said, we are sending you more yarn to rectify the shortage.

Rated 1 out of 5 stars

My order hasn't arrived at all

My order hasn't arrived at all, I emailed Readicut first thing Monday morning but have still heard nothing back, now this is the first time I've had any issues shopping here but i do feel a little neglected considering i do shop here as and when I can, depending on the money i have spare
Anyway I'm just a little disappointed

24 June 2024

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