Really Simple Systems CRM Reviews 4

TrustScore 2.5 out of 5

2.7

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Company details

  1. Software company

Written by the company

Really Simple Systems is a cloud-based CRM software. Designed specifically for growing teams, this GDPR compliant CRM is easy to set up and simple to use. The CRM includes everything you need to run your sales, marketing, and support.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

4 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Questionable Business Practices

They offer a free plan, but then sign you up for the paid plan with a 14 day trial period. Not even the least expensive paid plan, but the second most expensive one. On which they add a couple of extra things, so that it becomes really expensive. They are also hiding their free option as much as possible, in ase you want to change. Bear in mind, this is after you select the "Free forever" option from the pricing page.

I know that some people call this "sales strategy", but I disagree with that behaviour. I could avoid it, but it's just bad busines practice. Be very careful!

Edit: Grammar and spelling.
Edit2: After reviewing them, they looked up my data and they published sensitive information about my engagement with them publicly on the internet. They announced the period of time I used them and the extend of interactions I took on the platform.

20 February 2022
Unprompted review
Really Simple Systems CRM logo

Reply from Really Simple Systems CRM

Thanks for taking the time to post a review though your account is entirely inaccurate. We provide clear instruction on how customers can access the Free plan and at no time are you asked for a payment card. Nothing is hidden (we even provide a help video) and there is no automated charge.

Rated 5 out of 5 stars

Can't do enough to help you

Really pleased with the CRM and service we've received from RSS. We only have 3 users at the moment but we've been treated as if we have 300 and no job is too big for them. Would definitely recommend

26 September 2019
Unprompted review
Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin. A really simple CRM system and perfect for our small business Phast Media Ltd.
The support we get has been amazing, quick to respond, understand their product and always helpful.

23 May 2018
Unprompted review

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