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rebuy.de Reviews 

49,531
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

It's diffiicult to understand why some people still throw away their old gadgets. You know, someone's trash is someone else's treasure as they say. Anyway, having everything delivered to you withou... See more

Rated 5 out of 5 stars

What all of us need from such marketplaces is a good product line, price and prompt delivery. I guess rebuy could provide all of these qualities quite well. The product range was wide enough for the p... See more

Rated 5 out of 5 stars

The selling process went incredibly smoothly. I found the user experience on their website to be really nice. Upon delivering my phones to rebuy, I received confirmation of their offer within... See more

Rated 3 out of 5 stars

Don't bother to try to sell media to rebuy. It's been increasingly difficult to reach the minimum value because they rarely accept a thing. Besides that, my last sell is under check forever. Two conta... See more

Company replied

Company details

  1. Mobile Phone Shop
  2. Book shop
  3. Electronic spare parts
  4. Gaming services
  5. Film rental store
  6. Music shop

About rebuy.de

Written by the company

An- und Verkauf gebrauchter 📱 Elektronik und 📚 Medien auf rebuy.de

CLEVER KAUFEN
✔ Spare bis zu 50% ggü. dem Neupreis ✔ Geprüfte Gebrauchtwaren ✔ Refurbished Elektronik mit 36 Monaten rebuy-Garantie!

SMART VERKAUFEN
✔ Schnelle und einfache Abwicklung ✔ Keine Gebühren! ✔ Wir übernehmen die Versandkosten

Impressum: https://www.rebuy.de/s/impressum

Mehr über reBuy.de

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

50k reviews

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4.5

All reviews

(49,531)

9,656 reviews in the last 12 months

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Rated 1 out of 5 stars

ATTENTION!

They put everything nice at the beginning but latter on they wont pay what their own page offers for the phone, cusomer service is terrible and they wont do a return either if you dont accept the payment.
i send them two great phones and after they didnt want to pay thw whole amount i wanted to send them back but they refuse... wont recommend it to anyone, horrible experience, i feel robed.

To your answer: i already got un touch with you múltiple times and you nevera gave me a solution, wanted my phones back and also deny me that option. You should he ashamed.

14 June 2024
Unprompted review
rebuy.de logo

Reply from rebuy.de

Hello, we have read your detailed feedback and we are very sorry that we seem to have disappointed you. Please be assured that you are important to us as a customer. In order for us to assist you, please get in touch with us via our contact form on the website. Please state the order number, briefly describe your request and refer to your review. Many thanks and best regards, your rebuy team

Rated 3 out of 5 stars

Not was I was expecting TBH

This is my second time with Rebuy, and the first was perfect.

This time I bought a pair of Bose Soundsport which I already had but got stolen. Since I love them, I paid for the "Sehr gut" option, meaning that I would receive some with little to no changes compared to the original one.

But after a careful review, I must say that the volume control is not the original, and the battery lasts half of the time (from 6 hours to 3).

Additionally, I received 8 pairs of earplugs, some of them fake. I could tell because I still have the ones from my previous package. That made me spend some time validating if the product was original, being the ultimate test a firmware update that run smoothly.

I overall would not buy this product if advertised with the "Sehr gut" condition again.

1 June 2024
rebuy.de logo

Reply from rebuy.de

Hello, we have read your detailed feedback and we are sorry that we seem to habe disappointed you. We will send you an e-mail about this. Best regards, your rebuy-team

Rated 5 out of 5 stars

Beyond my expectations

Got a very good amount for the tech I wanted to dispose of. The evaluation process was very quick and the payout was within a day's notice after that. Wonderful service overall

29 May 2024
Rated 1 out of 5 stars

Never received product that was…a phone

Never received product that was ordered. DHL are so bad its unreal.
I entered my girlfriends address as the delivery address and rebuy just used the billing address to deliver. Completely wrong. Terrible website

23 May 2024
rebuy.de logo

Reply from rebuy.de

Good afternoon, we have received your feedback and we are very sorry that you have not received your order. We will send you an email about this. Best regards, your rebuy team

Rated 5 out of 5 stars

Smartphone honor magic 5 pro

I was ordering smartphone. Quality on website just good with information it's can have some scratches on front and back. I was scary what they send to me, but price was good, and I can return phone, so I took a risk. They send a phone just with cable, but when you don't know what they send you not order any accessories. So right now I stay with perfect phone, without charger 😂 yes, phone is spectacular like new! Just few scratches on the frame, front and back is like new! Just what they can change that's:
1) real picture, I'm sure more people decide to buy something.
2) add possible to order a charger exactly on the phone website ( I have just 100 w at home, and I'm scary to use it, some people talk yes you can nothing happen, that's just max 100w, otters you can burn your battery, so I'm using quick charger from lg g6🤣) if they adding charger on website and write this one is correct for this phone I believe them.
So if you looking a phone, cheaper I'm recommending this website. I have a flagsip phone 300 euro cheaper than in official distribution ❤️ with guaranty 😀. How it's work I'm hope I never made any recension from that 😅

23 May 2024
Unprompted review

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