Previously NEOSURF had many failures where I live in Australia where the code would fail to be honoured and Recharge did nothing to return money wasted. Now however failure rate us much lower so I wo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family

Netherlands
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Recharge.com
It was quick and easy. Nothing complicated just details and boom you get your code immediately

Reply from Recharge.com

Reply from Recharge.com
Too many of the cards you send error and I have to buy replacement cards. Your customer service does nothing but abdicate responsibility.

Reply from Recharge.com

Reply from Recharge.com
Perfect, no delays or whatsoever I wish if more websites were like this , if I could I would give it 10 stars

Reply from Recharge.com
This was a tricky situation- partner abroad, running out of credit, no means to update. I was at a friend's house, no means to update. But she bought the credit, details sent to me, I passed them on, crisis averted. Full marks for a flexible way to add credit.

Reply from Recharge.com
Fast and easy payments no messing around, simple but very effective.

Reply from Recharge.com
Excellent, fast service, already had a couple of orders, never had any problem.

Reply from Recharge.com
I was very satisfied with the service and quick delivery so I will recommend this to others

Reply from Recharge.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.