Reclaim247 Reviews 

8,738
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,294 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently mention that the online platform is extremely user-friendly, enabling people to quickly check for potential claims within seconds without searching through old paperwork. Consumers also genuinely appreciate the prompt responses and clear explanations provided regarding the continuous progress of their ongoing inquiry. Some reviewers were not happy with unexpected costs, frequently mentioning serious concerns regarding high fees and strict cancellation charges after the initial period. A few consumers additionally pointed out that contract terms regarding additional fees can sometimes become rather complicated if matters escalate past simple complaints.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is exceptionally... See more

Claim

Customers had positive experiences with claim, noting that starting the process is very easy and takes only... See more

Website

Users describe positive interactions with website, highlighting that the platform is very clear, concise, and... See more

Response time

Reviewers highlight positive aspects of response_time, frequently noting that replies and updates are... See more

Service

Customers consistently note positive experiences with service, highlighting a quick, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been meaning to claim for sometime but no longer have the relevant paperwork. I received the Reclaim leaflet through the post and thought there was no harm in giving it a try although very much... See more

Company replied

Rated 5 out of 5 stars

It was simple and easy to get immediate feedback on the claims being investigated and possible amount of the claim. Next steps were clearly explained and updates given as the claims proceed.

Company replied

Rated 5 out of 5 stars

Extremely prompt and professional in correspondence. This quality of business etiquette is rare these days and was very refreshing. Having been in business for many years I know the difference between... See more

Company replied

Rated 5 out of 5 stars

Does exactly what it says on the tin. Was back to me within minutes with one eligible and 1 ineligible possible claims. These were the most recent, so hopefully they find more as have had several si... See more

Company replied


Company details

  1. Legal Services

Written by the company

Reclaim247 is a claims management company specialising in mis-sold car finance claims. If you bought a car, van or motorbike on PCP or Hire Purchase between 6 April 2007 and 1 November 2024, you could be owed compensation. The financial regulator (FCA) has proposed a mass redress scheme worth an estimated £7.5 billion, covering around 12 million agreements that may have included hidden or unfair commissions. We’ve already helped thousands of UK drivers start their claims. Our service is simple, hassle-free, and always no win, no fee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9k reviews

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4.8

All reviews

(8,738)

3,166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A company you can trust!

A company you can trust!

20 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Hannah,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

It was straightforward

It was straightforward, quick and easy

20 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Leanne,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Really simple process

Really simple process. Easy to use even if you don’t have your previous paperwork

19 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Jeanette,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Really easy and emails to confirm…

Really easy and emails to confirm details yet to see what results they get

19 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Susan,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

I’ve just filled in the online form

I’ve just filled in the online form. Nothing else. Not sure why a review at this stage is necessary.

18 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi there,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Great easy experience!

Great easy experience!

18 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Clare,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Great experience so far

Great experience so far. I am kept up to date with everything through emails.

18 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Charlotte,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

So far its been easy to apply just got…

So far its been easy to apply just got to wait and see now

17 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi there,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 1 out of 5 stars

Don't do it

As soon as you sign up it's rushrush rush. No chance to read small print until you have signed. Wanting digital phot uploaded before I knew what was happening, just sent a letter off to finance company without me reviewing it. Go to the ombudsman do it yourself

8 February 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Colin,

We’re sorry to hear that you feel this way.

To clarify, our terms and conditions, privacy policy, and agreement documents are all available to review before submitting the form and providing your signature. The final step of the application also explains that, once authorised, we will begin investigating any car finance agreements identified and may contact lenders to assess whether there may have been any mis-selling.

We understand that these processes can sometimes feel fast-paced, and we appreciate your feedback regarding the experience.

If you no longer wish to proceed, you can reply to any of our emails or respond to the information request, and our team will be happy to assist further. If your request is made within the 14-day cancellation period, we can close the claim down accordingly.

Kind regards,
Reclaim247

Rated 5 out of 5 stars

Quick and easy so far

Quick and easy so far

17 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Ben,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Easy website found all the agreements

16 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi there,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Positive experience

Very easy to navigate the website and check for claims.

13 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Zaynah,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 1 out of 5 stars

AVOID THIS

AVOID THIS, NEVER TRUST SLATER AND GORDON/ RECLAIM 247 - The car finance reclaim contract is very scummy, T&Cs allow for charging for Disbursements, Adverse costs AND Fees not capped by the amount won. Meaning they can charge you more than you win, so you end up paying for nothing!

15 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Marx,

We’re sorry to hear that you feel this way.

To clarify, this is not how our agreement works. Our service is provided on a no win, no fee basis, meaning if you do not have a valid claim or your claim is unsuccessful, you will not be charged.

If your claim is successful, any fee charged is clearly set out in the agreement and is capped at a maximum of 36% including VAT, in line with SRA regulations for these types of claims.

You are also free to cancel your agreement within 14 days at no cost. If you would like to cancel or discuss your claim further, you can simply reply to any of our emails or contact us directly at help@reclaim247.co.uk and our team will be happy to assist.

Kind regards,
Reclaim247

Rated 5 out of 5 stars

Quick at responding

Quick at responding , easy to fill in form

14 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Janet,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Professional and prompt service affording confidence for the customer

Extremely prompt and professional in correspondence. This quality of business etiquette is rare these days and was very refreshing. Having been in business for many years I know the difference between good practice and bad. I thoroughly recommend Reclaim247 and commend their responsive staff.

14 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Jonathan,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward

13 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Liva,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Nice and easy

Nice and easy. No complicated info required. Great service

13 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Ian,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Really easy to deal with got me the…

Really easy to deal with got me the best chance at resolving my issues thanks guys !!!

13 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Logan,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Very easy to get started and clear…

Very easy to get started and clear communication

12 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi there,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Highly recommend

Search all your previous finance agreements, even the ones that aren't eligible for a claim. Highly recommend if you haven't claimed already...

12 May 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Nicoharl,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

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