Red Light Therapy UK Reviews 

255
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

The device seems solid and well built, in fact the hinged supporting arm takes considerable force to operate. As to it's effectiveness, it's obviously too early to say. It's annoying and counterproduc... See more

Rated 5 out of 5 stars

Great portable machine, we have used it for knee joints, hand problems and lower back for my siblings and other members of my family. It has been so good and delivered help that my brother has taken... See more

Rated 5 out of 5 stars

why do companys insist on reviews so soon, but so far so good, a bit more information on how far you should sit from the lamp in the instruction book would be helpful. This product was ordered direct... See more

Company replied

Rated 5 out of 5 stars

I've been looking into red light therapy devices for some time now. The helpfulness of the team and exceptional quality of the product are second to none. What is truly excellent is the price! T... See more

Company replied

Company details

  1. Health and beauty shop
  2. also in
  3. Wellness centre

Written by the company

We are a UK-based family business specializing in red light and near-infrared therapy lights. Our goal is to make red light therapy accessible to everyone, regardless of their budget. As one of the leading brands in the industry for over four years, we sell our products throughout the UK and Europe. All of our lights come with a three-year warranty and lifetime customer support, with next-day delivery available in mainland UK and fast delivery to other European regions we serve.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

255 reviews

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4.7

All reviews

(255)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far I am very impressed

So far I am very impressed. Although it’s early days yet. A few more weeks and I may see some benefits. After reading 2 books on the benefits of Red Light Therapy I’m beginning to wish I’d bought the full body lamp. Perhaps later!

2 August 2021
Rated 5 out of 5 stars

I only used it for 5 days on my guts…

I only used it for 5 days on my guts and adrenals before going on holidays . I felt much better from my bloating symptoms almost from day one and I slept better . It is very powerful , only a few minutes seem to be enough to see results . I'm on holidays now, but I cannot wait to get back home and start using it again . Regarding the service it was perfect . Package arrived on time and in perfect conditions . I recommend it.

28 July 2021
Rated 5 out of 5 stars

Great customer service

I have yet to try this product but the delivery and communication for this was great! Received the lamp in two days and I have no doubt it will be amazing given all the other reviews!

21 July 2021
Rated 4 out of 5 stars

Very quick delivery

Very quick delivery, the Helios Focus red light therapy device is very easy to use, and does seem to be helping with my dog's mobility issues. It doesn't come with any instructions however, of how long to use it for, how far away from the skin, how long the battery lasts, etc. It also turns off after 5 minutes, which is a good safety feature,but disconcerting to start with! Customer service very good, with queries answered out of hours which was unexpected but very much appreciated.

13 July 2021
Rated 5 out of 5 stars

Worth the investment for chronic fatigue

I bought the 1000w version as I have chronic fatigue, fibromyalgia, and recurrent chronic pericarditis. I have been using it religiously and it will be 4 weeks this Thursday since it arrived. After a couple of days I noticed when I woke up I didn’t feel like I immediately wanted to go back to sleep again, it helped with the acute ache behind my eyes I usually have every morning. Overall, I’ve had less headaches, although currently still get them for a couple of days if I over-exert myself. I’ve also noticed if I have had an awful nights’ sleep and been awake for several hours, 20 mins in front of the red light and I feel that I’ve slept well.
Other things I’ve noticed that I can’t find any answers for, is some of the hair I’ve had IPL on years ago, which has started to grow back has been behaving as if I had IPL and looks thicker, then falls out, is the hair follicle absorbing the red light or is it balancing my hormones? Who knows?! I did ache after over-exerting myself and found it didn’t seem to have any impact on my aching muscles, but then maybe I would have ached for longer? I have found I feel less hungry since I’ve been using it, and the skin on my face looks a bit better, can’t say if I look less wrinkly yet though!
My only regret is that I wish I had bought it in the winter, as my fatigue got a lot worse with lockdown and not having access to a sunbed. I really want to get the smaller device for when I’m not at home, but it’s out of stock! I know overall that I do feel better, as I’ve been able to get to a couple of the jobs I’ve had on my list for a very long time, and it’s all small steps in the right direction. I think this is one of the key items in dealing with chronic fatigue.

8 June 2021
Unprompted review
Rated 5 out of 5 stars

Red light panel 600w

Very happy with my speedy delivery of my panel
Too early to say how I’m benefiting from the use of my panel. But all seems positive so far.

27 May 2021
Rated 5 out of 5 stars

Quality product and excellent customer service

I've purchased two lights over the last 4 months. Really pleased with the quality of the product and the customer service. All my questions answered without a hard sell. There was a very short delay with my first light back in December because of Covid/Brexit etc, but this was very well communicated and I was kept up to date. My second light arrived the day after ordering in April.

I've noticed a significant improvement to my post-viral fatigue/ME/CFS/Long Covid symptoms since I started using the light.

7 May 2021
Unprompted review
Red Light Therapy UK logo

Reply from Red Light Therapy UK

Thanks so much for a great review. Really happy to hear it's helping!

Rated 5 out of 5 stars

Great company and fantastic Red Light Therapy unit

I have been having pain in my elbow and also have arthritic knees. I was talking to my brother and he said that he'd bought one of these for an on-going shoulder problem. He is now off the pain killers after years of taking them and feels so much better.
My elbow pain went within a week of using this and it is also helping with my knees.
I ordered my unit and it arrived the next day as stated. Great Service from this company.
I would definitely recommend both the Red Light Therapy unit and the company.

26 March 2021
Rated 5 out of 5 stars

Top service, top products

There was clear messaging on the website that the item I ordered was not currently in stock but that a new batch was due in. Within a couple of days of placing the order I got a personalised email update advising that the stock had just cleared UK customs and would be with me within a few days. They were as good as their word and the item arrived as advised. This is the second time I have used them and their service has been top notch - plus the red light products purchased gave both been excellent. Top marks!

19 March 2021
Rated 2 out of 5 stars

No impact

Delivery was speedy and the website has good information, but after using the smaller unit for 2 months now mostly every day for skin rejuvenation and also neck and back/hip pain I have unfortunately not experienced ANY difference in either my skin or pain.

20 January 2021
Unprompted review
Rated 5 out of 5 stars

why do companys insist on reviews so…

why do companys insist on reviews so soon, but so far so good, a bit more information on how far you should sit from the lamp in the instruction book would be helpful. This product was ordered direct from RLT UK but came via Amazon, the packaging was non existent in the box, surprised the lamb survived the journey. No stars for Amazon!

22 November 2020
Red Light Therapy UK logo

Reply from Red Light Therapy UK

Thanks so much for the review Charles and we will investigate the packaging point as they should be very securely packaged!
All the best, Dan

Rated 5 out of 5 stars

First class service throughout

First class service throughout. Initial enquiries answered fully and promptly and item ordered was delivered within two days.

15 November 2020
Red Light Therapy UK logo

Reply from Red Light Therapy UK

Thanks John, really appreciate the feedback.

Rated 5 out of 5 stars

Fizzing with energy

I ordered the small unit, delivery was really fast and the product is really sturdy and well made. It’s great that different fixings are included. I use mine by lying on a physio mat on the floor and positioning the unit on a book pointing at whichever part of my body I want to work on. I’ve only been using it two days and so far no reduction in pain but the first time I used it I felt as though I was fizzing with energy afterwards

14 November 2020
Red Light Therapy UK logo

Reply from Red Light Therapy UK

Awesome. It's such a great pre- and post-workout companion! Keep fizzing :)

Rated 5 out of 5 stars

A must have well-being investment

I don’t know why more people in the UK do not invest in this essential bit of wellbeing kit!? Great company, really helpful and they know their devices and light therapy. I am a clinic own and know the benefits of light therapy and this unit is brilliant.

7 November 2020
Red Light Therapy UK logo

Reply from Red Light Therapy UK

Thanks for the review OC. Light therapy as a whole is getting more and more exposure (pardon the pun!) and it's not surprising considering some of the amazing feedback we hear back from our customers alone. All the best in your journey!

Rated 5 out of 5 stars

First rate customer service!

I ordered the 600w red light therapy unit on Tuesday and received it very quickly on Thursday morning. Unfortunately the wrong power cable was shipped with the unit. I contacted Red Light Therapy where Frances swiftly dealt with the issue and I had a new cable the next morning. Looking forward to using my new toy - thanks again for the lovely service!!

6 November 2020
Red Light Therapy UK logo

Reply from Red Light Therapy UK

Thanks for the feedback Steven! That was annoying, sorry again but glad we could rectify it quickly!

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